Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our experience from start to finish has been fantastic. They are knowledgeable, efficient, rapid with help and such a friendly team to work with. They respond to, identify, and resolve issues so qui... Zobacz więcej

Oceniono na 5 z 5

As my support rep told me today, I have been with them for 131 months. I think that speaks volumes on their quality of service at a price that undercuts most other hosts. After more than 10 years on a... Zobacz więcej

Oceniono na 1 z 5

I received an email telling me that I was being billed for an upcoming renewal. Sent in a support ticket to cancel and then they billed me £450 anyway. I've since contacted them twice via online chat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I honestly cannot recommend Jolt enough. Server uptime and stability has been perfect since I joined (almost a year ago) and the few support queries I have put in have been answered rapidly an... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

71 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(71)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Jolt to the Rescue

I have been with jolt for a few years now. I moved over from a competitor of theirs and i have never looked back since.
Not just because of price and what you receive from Jolt makes for a great relationship it is their fantastic support they provide.
This is the reason for this review.
Having in a need to make use of a SSL certificate on a website to show it is secure i discovered Jolt offered various SSL plans at very reasonable cost. Having made a purchase of one of the plans, Jolt were only too happy to install / Link the certificate to the website.
In a true professional manner the task was done on my behalf and answered very promptly any questions i threw at them, providing precise and useful info.
They do what it says on the tin and they do it very well.
Your Hosting search stops at Jolt.

26 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Highely recommend Jolt

Highely recommend Jolt, i have been using them for a while now and they are always on hand on live chat and email support for any questions i have no matter how big or small the request is, never experience any downtime with these, its been and still is a pleasure to work with these guys espically as im about to go into a full new server migration i know they will make it effortless and seamless for me and my clients.

6 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Switching to a new server - Support offered is first class

Switching to new servers is always tricky, with scripts that worked on the old server unexpectedly breaking. Jolt committed to maintaining exactly the same server configurations, diagnosed a broken invoicing script issue and came up with a quick solution that saved us many hours and days of work.

Thank you Dennis.

20 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Slow

Slow, oversold servers. Jolt charge ~£4/month for the server I was using, I had switched from a cheaper host ($5/year) and speed was much better, so I have switch back. Both cpanel, both has the exact same Wordpress site running on them. Jolt's customer support suggested "I hire a Wordpress developer to check my site's problem", yet it worked flawlessly on a much cheaper host?

Go elsewhere.

EDIT:

Their reply; "Career negative reviewer if you check this person's TrustPilot history. Take the review with a pinch of salt."

Says a lot about how unprofessional this company is, rather than addressing the issues they tried to insult me, and if they bothered to check, I have left a lot of positive reviews.

EDIT: "trying our best to resolve this issue". From my review you will see I contacted you prior to moving my site and your advice was to hire a WordPress developer rather than admit that your servers are slow, how else would explain the instant performance boost when I switched host (to a cheaper one)?. It is too late now as I have already spent the time and money switching host, but it says a lot about your company that you find time to spend "a week" trying to resolve an issue once I've left negative feedback.

12 czerwca 2022
Logo Jolt

Odpowiedź od Jolt

Career negative reviewer if you check this person's TrustPilot history. Take the review with a pinch of salt.

Our Edit:
We attempted to reach you via TrustPilot and you chose not to reply. We're only replying here after a week of doing our best to resolve the issue. Unfortunately given no reply from you and the other hosting reviews you leave on here, we have come to the conclusion that you solely seek to discredit good hosting companies.

Please contact sales@jolt.co.uk if you wish to discuss further and/or resolve things.

Oceniono na 5 z 5

Amazing customer service

I use jolt for hosting multiple business websites and their support is very helpful. They talk you through how to set up services if you are having any issues, helping you for future if they arise again

5 czerwca 2022
Opinia niezależna
Oceniono na 3 z 5

Hello Jolt

Hello Jolt, I buy your package (11 )from topcashback.co.uk but Now no status update from you,it all pending, I buy from 18 Mar 2022 to now. Please check it for me.Thanks

31 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Great hosting service!

I've been working with Jolt for several years and every time that I need help with my websites they are always ready to help and within little time my troubles are over, even though sometimes they are not strictly hosting issues, but sometimes they are due to the cms or its plugins!
Thank you to all the Jolt's staff, who is effective and always kind!

22 października 2021
Opinia niezależna
Oceniono na 5 z 5

Superb

Jolt has been nothing but excellent since I changed from another host recently. Their customer service has been polite, informative, patient and incredibly quick to respond (both billing and technical support). Any host these days can offer a reasonably-priced service that looks good technically, but I suspect that few offer the level of customer service that Jolt provides. Some other hosts may look cheaper initially, but it's worth considering just how much more you get with a business that clearly cares about its reputation and its manner in dealing with customers.

23 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Always happy to help!

Always happy to help! Whenever I have an issue I pop onto the live chat at they literally sort it out straight away - and are very patient with a novice!!

Thank you!

14 lipca 2021
Opinia niezależna
Oceniono na 2 z 5

Service & Support

Service is generally above average. But from time to time I have problems with technical support.

I currently have an issue sending mail from my domains which are hosted by Jolt. It is not a problem with their servers or their service. It is a problem with BT who are worse than useless.

But after asking questions to confirm what I think I know, I can't get a straight answer out Jolt Customer Service. Their solution is to duck and to deny all knowledge of a solution.

I am certain I am not the only currently ex-BT client, hosting with Jolt, to experience this and their answer should be "this is something all ISP's do......because......and you might consider....."

Instead what I am getting is not our problem, not interested.

20 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

The best hosting company I've used!

Jolt's web hosting service is excellent; fast servers, no downtime and great value for money. Their customer support is the real bonus - their response is always very efficient and you actually speak to a real human! Can't recommend highly enough.

3 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Scammers

Dirty scammers.
Appalling customer service
Unfair renewal terms
Take money from deleted paytment methods
Insinuated I am a liar and comitting an offence

Horrible company and would suggest to anyone to deal with a proper host such as go daddy.

9 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Great support

Great service, and their support has always got back to me with to resolve issues really quickly (especially on the support chat which is answered by a real person). They've even been proactive in reaching out to me to make me aware of a potential issue. Thanks! (Oh, and the hosting seems quicker than other providers I've used in the past).

29 września 2020
Opinia niezależna
Oceniono na 5 z 5

Simply the best - no question. 5* Managed Hosting Provider

Jolt.co.uk have provided our organisation with a managed server which is hosted within their facility in Timico Newark. Since we have had the server which has now been for six months, we have experienced NO downtime. Their support has been extremely responsive, even responding to requests out of hours, and on Saturday evenings. This was all for free and part of the service - quite a rarity these days - many providers wish to charge for these additional extras. I have more than 12 years experience working in the ISP and telecommunications field and I highly rate jolt.co.uk. We very much appreciate all of the support and first class service we have received. Thank you.

22 września 2020
Opinia niezależna
Oceniono na 5 z 5

Fast and high quality response

I've worked with Jolt for a while now and whenever I get in touch they are always fast to respond, fulfill their services to a high standard, and give good advice. This for me really stands out and I'm happy to be their customer

31 lipca 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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