RapidSwitch Recenzje 

34
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Darryl was outstanding. I raised a remote hands request after spotting an issue with some switch patching during a data centre install. Darryl responded quickly and sent clear photos of the swi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We use Rapidswitch for collocation more than 10 years. Never had any serious problems with them. They have great tech support. We tried several other data centers over the years but they had differe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Been with Rapidswitch for over 5 years. As with all hosting companies, few little wrinkles during setup, but all were sorted out fast in minutes rather than hours. Staff have been excellent,... Zobacz więcej

Oceniono na 5 z 5

We've worked with Rapidswitch for well over 10 years now and throughout that time the service they provide to us has been consistently outstanding. The team are always helpful, courteous, knowledgeabl... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hosting internetowy
  2. Usługi dla biznesu
  3. Przetwarzanie chmurowe
  4. Dostawca DNS
  5. Dostawca usług internetowych

Napisane przez firmę

Rapidswitch are the UK's leading suppliers of dedicated servers, providing customers with a peace of mind, class-leading infrastructure, exemplary customer support and prices that can't be beaten, with low cost servers starting from as little as £50/month.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding Support When It Mattered

Darryl was outstanding.

I raised a remote hands request after spotting an issue with some switch patching during a data centre install. Darryl responded quickly and sent clear photos of the switches so I could see exactly what was happening. I spotted my mistake straight away and asked if he could make the necessary changes. He repatched the cables as requested efficiently, and the switches rejoined IRF exactly as expected.

Fast, professional, and incredibly helpful throughout. Just someone who clearly knows what they’re doing and gets things done.

Huge thanks to Darryl for the support today. It genuinely saved the day.

16 marca 2026
Opinia niezależna
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Odpowiedź od RapidSwitch

Thank you for the great feedback! Providing a great service to our customers means a lot to us at RapidSwitch, so it's always good to see it having an impact. We have already passed on your praise to Darryl's manager and shared it with the wider team.

Kind Regards,
James

Oceniono na 5 z 5

Solid infrastructure and service provider

We've been using Redstation / Rapidswitch / IOMart for many years, using their dedicated server and infrastructure. Knowledgeable and very capable and great for production workloads.

22 stycznia 2024
Opinia niezależna
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Odpowiedź od RapidSwitch

Thanks so much for the feedback! We constantly strive to have the best bare metal infrastructure to provide our clients so it's great to see this noticed. We really appreciate how long you've been hosting with us and I'll make sure to pass your feedback on to the rest of the team.

Kind Regards,
Olly

Oceniono na 5 z 5

Fantastic,responsive, cost-effective service

These guys are proactive, reponsive, very pleasant to deal with, and offer great advice on getting the right and most cost-effective solution for your business. We've worked with them for many years, and partnering with them to take care of our infrastructure was one of the best decisions we ever made.

16 listopada 2023
Opinia niezależna
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Odpowiedź od RapidSwitch

Hi Dele,

Thank you for your kind words, it is really appreciated.

We have really enjoyed working with you for all these years, and look forward to many more to come!

Many thanks,
Tom

Oceniono na 5 z 5

We use Rapidswitch for collocation more…

We use Rapidswitch for collocation more than 10 years.
Never had any serious problems with them. They have great tech support. We tried several other data centers over the years but they had different problems like slow network or bad tech support. The prices were increased recently but they added unmetered bandwidth and it is worth it.

12 października 2023
Opinia niezależna
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Odpowiedź od RapidSwitch

Hi Pesho,

Thank you for leaving your review; it's always lovely to hear good things from our longstanding customers!

I will pass on the feedback to the rest of the team.

Many thanks,
Tom

Oceniono na 5 z 5

Efficient and Timely

The team at Rapid Switch responded to the issue promptly and arranged for a failing disk to replaced in short order. Subsequently they offered guidance in the recovery process.

5 października 2023
Opinia niezależna
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Odpowiedź od RapidSwitch

Hi Ken,

Thank you for taking the time to write a review - we really appreciate the feedback!

You know where we are if you need help with anything else :)

Many thanks,
Tom

Oceniono na 5 z 5

I challenge you to find better!

I have been working with RapidSwitch since 2007 and having also worked with dozens of other suppliers over the years I can say without a shadow of a doubt RapidSwitch are the best of the bunch.

In my experience RapidSwitch are unmatched with network uptime and quality which I can back up with monitoring from 2007 onwards.

Whenever I've needed to request support be it simple remote hands or a more complex request I've been able to do so without BS. No ticket ping pong just straight up knowledgable staff who more often than not implement requests faster than I'd expect.

13 czerwca 2023
Opinia niezależna
Logo RapidSwitch

Odpowiedź od RapidSwitch

Hi Sean,

Thank you for your review, we really appreciate the kind words.

We are very proud of our network, so its great to see this being echoed by our longstanding customers aswell!

Its great to read your comments about our support, there is nothing more frustrating than ticket ping pong when you need something fixed, its why we put so much focus on having experienced engineers on the other end, ready to get involved.

Many thanks,
Tom

Oceniono na 5 z 5

We've worked with Rapidswitch for well…

We've worked with Rapidswitch for well over 10 years now and throughout that time the service they provide to us has been consistently outstanding. The team are always helpful, courteous, knowledgeable and a genuine pleasure to deal with. Always doing their best to help no matter what. They're a vital partner of ours and one we aim to continue with for many more years to come.

28 maja 2023
Opinia niezależna
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Odpowiedź od RapidSwitch

Hi Salim,

Thank you for your kind words – it’s always a pleasure working with you!

I will pass on the feedback to the rest of the team.

Many thanks,
Tom

Oceniono na 5 z 5

Customer support is fast and…

Customer support is fast and well-prepared!

7 czerwca 2023
Opinia niezależna
Logo RapidSwitch

Odpowiedź od RapidSwitch

Hi Luca,

Thank you for taking the time to leave your feedback, its really appreciated.

Many thanks,
Tom

Oceniono na 5 z 5

Exceptional Customer Service and Unparalleled Support

We have been a customer of RapidSwitch for over seven years, and can confidently say that their customer service and support are truly outstanding. From hosting to colocation and IP transit services, RapidSwitch has consistently delivered exceptional quality, reliability, and unmatched assistance.

One of the key factors that sets RapidSwitch apart from other providers is their unwavering commitment to customer satisfaction. Their customer service team goes above and beyond to ensure that every query or concern is addressed promptly and professionally. Whether it's a simple question or a complex technical issue, I have always received a rapid response, leaving no room for frustration or downtime.

The support team at RapidSwitch is nothing short of extraordinary. Their depth of knowledge and expertise is impressive, enabling them to tackle even the most intricate challenges effortlessly. They are always available around the clock, ready to provide guidance, advice, and hands-on assistance whenever required. The level of personalized attention they offer truly makes you feel like a valued partner rather than just another customer.

Moreover, RapidSwitch's commitment to maintaining cutting-edge infrastructure is evident in their state-of-the-art data centers. These facilities are equipped with top-tier hardware, ensuring maximum uptime, security, and performance for our critical applications and data. It's a testament to RapidSwitch's dedication to providing reliable services that meet the highest industry standards.

Throughout our long-standing partnership, we have had the opportunity to experience RapidSwitch's continuous efforts to innovate and improve their offerings. They consistently stay ahead of the curve, adopting the latest technologies and implementing best practices to optimize their services. This commitment to staying at the forefront of the industry has undoubtedly contributed to our own success as a business.

In summary, RapidSwitch is a provider that truly understands the value of exceptional customer service and support. Their dedication, professionalism, and technical expertise have made them an invaluable partner for our organization. If you are in search of a reliable, customer-centric provider for hosting, colocation etc. We wholeheartedly recommend RapidSwitch. They have exceeded our expectations time and time again, and I am confident they will do the same for you.

6 czerwca 2023
Opinia niezależna
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Odpowiedź od RapidSwitch

Hi Mike,

Thank you so much for the detailed review, it was a lovely read! Its always a pleasure working alongside your team.

We are very proud of our support teams, and our hosting facilities, so its lovely to see this echoed from a longstanding customer.

Many thanks,
Tom

Oceniono na 5 z 5

A very helpful team where you have…

A very helpful team where you have dedicated account managers and access to their senior support allowing us to build complex solutions to issues with ease.

We currently have colo kit building our network core for our ISP network as well as a good amount of infrastructure to offer "private clouds" to customers alongside leased lines so spent a lot of time with different arms of the business. So far no complaints, even when stuff goes wrong (as it does from time to time) they are there to help!

6 czerwca 2023
Opinia niezależna
Logo RapidSwitch

Odpowiedź od RapidSwitch

Hi Tom,

Thank you for taking the time to share your feedback.

Its been great fun working alongside you with your project, its always interesting to be involved with a more complex requirement!

Many thanks,
Tom

Oceniono na 5 z 5

Two companies, one DC provider

Been working with Rapidswitch/IOMart for over three years. First as part of a global UK company with worldwide operations that had put Rapidswitch at the centre of their global connectivity solution. After changing jobs to a leading UK cybersecurity startup I evaluated Rapidswitch against Cyxtera and 4D Data Centres. Rapidswitch offered more for less and have been a pleasure to work with. Highly recommended.

5 czerwca 2023
Opinia niezależna
Logo RapidSwitch

Odpowiedź od RapidSwitch

Hi Sam,

Thank you for leaving your review.

It really is a huge compliment that you chose us as your hosting provider not only when working as part of a larger company, but also when moving to a start-up as well – its is the sort of customer relationship we strive for!

We appreciate your continued loyalty.

Many thanks,
Tom

Oceniono na 1 z 5

Lol sent us a bill after 3 years for…

Lol sent us a bill after 3 years for catchup on power, because they messed up their own business contracts £350 they wanted all of a sudden for no reason we co-lo numerous servers elsewhere had no such issues. Scumbags deserve to fall

1 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Not inpressed, nearly doubled our bills for old hardware

We had quite a few servers with them for around 15 years, we have had issues where the techies screwed up but we stayed due to the price and discounts we gotten over the years. Up until october/november we received extra invoice for power catch-ups at £37 per server bare in minds each server was around £60pcm. We where lucky as we have servers around the UK and a hell of a lot cheaper so we started packing our bags and moved along. me personally if your running a business stay clear, hobiest may suite you

30 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

DONT Rely on the price given, they will increase on a whim

In 2016 i paid up front for a high spec server with the promise of reduced bills. This year ive seen the price increase by £140 per month, with the excuse its towards power, no other company offering me IT services have increased their prices, disgraceful, They dont care about loyal customers.

1 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Been here near 10 years

Been here near 10 years, suddenly got a 120% price increase after 2 others in 3 months and THEN sending me invoices for 'power catchup' randomly despite service being fully paid for.
Scumbags.

1 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

rapidswitch are an awesome cloud…

rapidswitch are an awesome cloud hosting company who I have had the pleasure of working with for many years (6 years plus to be exact). Today I use rapidswitch in a not-for-profit organization that I am the CEO of. There has been a number of requests which rapidswitch have dealt with efficiently and diligently. Overall, I am very happy and continue to use rapidswitch for all of my hosting requirements. Oh and we have never had any downtime on any of our services.

Thank you.

23 września 2020
Opinia niezależna
Oceniono na 1 z 5

No response or telephone answer when…

No response or telephone answer when server went down. Seems that we will be all of our infrastructure moving over to Digital Ocean... you would think that if you host more than 3 servers with them they would care about £12kpa... but apparently not

17 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Honestly so far

Honestly so far. Seen very good services! All because of Mark! He did a brilliant job for us & supported us! I can't fault you at the moment with anything! Thank you Mark!

16 grudnia 2019
Opinia niezależna

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