This company was previously unknown to me! But they have certainly gained my complete confidence and I highly recommend them! Many thanks for a perfect transaction from the other side of the world!! I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I intended to purchase the hearing aid receivers from another source but there could have been issues that were not experienced with Japedo. I did think they were being sent from a NZ warehouse bu... Zobacz więcej
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This is the second time I have purchased from Japebo, and will definately use again. Great price, prompt delivery for a range of hearing aids.
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Ordered some domes at four times local cost as I needed them while in NZ for a two week stay . I didn't notice that there's no mention of shipping times. The nz suffix (I see they have all differ... Zobacz więcej
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Informacje dotyczące firmy
O Japebo
Napisane przez firmę
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from leading brands such as Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring good sound quality and long-term performance. 🔊
🛒 Easy and simple shopping
Our webshop is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly and helpful support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Napisane przez firmę
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Dane kontaktowe
Everything you need for your hearing aid
3,9
Dobra
56 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The ordering process was simple and…
The ordering process was simple and delivery prompt
11 lipca 2025
Odpowiedź od Japebo
Hi David,
Thank you for your great feedback! We’re happy to hear the ordering process was simple and the delivery prompt. Thanks for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Odpowiedź od Japebo
Hi Marie,
Thank you for your great feedback! We’re glad to hear you had an excellent trading experience. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Odpowiedź od Japebo
Hi Gray,
Thank you for your positive feedback! We’re glad to hear you found our service prompt and efficient. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Odpowiedź od Japebo
Dear Donald,
Thank you for your feedback!
We’re happy to hear you received the essential product you needed. We noticed you gave us 3 stars, and we’d love to understand how we could improve your experience next time. Your input means a lot to us and helps us make our service even better.
I brought size medium for my 2M…
I brought size medium for my 2M receivers but they are too small to fit on the receivers.
Waste of money.
Should clearer instructions which to get for which receiver
13 czerwca 2025
Odpowiedź od Japebo
Thank you for your review.
It looks like the sport lock you initially ordered wasn’t the right fit for your 2M receivers. We understand this can be confusing, and we always encourage customers to reach out before ordering if they’re unsure—we’re more than happy to help guide you to the correct product.
As soon as we became aware of the issue, we contacted you directly and assisted with an exchange to ensure you received the right item.
We hope the solution was helpful and would really appreciate it if you’d consider updating your review to reflect the support you received.
Kind regards
Per – Japebo
Odpowiedź od Japebo
Hi John,
Thanks for your review, the cleaning set includes the following:
Package Includes:
16 cleaning tablets
1 cleaning cup
4 drying capsules
1 drying cup
1 air blower
1 bag
and user manual
No spray or no wipes - please help us understand where you found the other info, then we will be happy to get that changed ?
Kind regards
Per - Japebo
Replacement hearing aid receiver
I intended to purchase the hearing aid receivers from another source but there could have been issues that were not experienced with Japedo. I did think they were being sent from a NZ warehouse but they came directly from Europe. This is why they took a bit longer to arrive. The item is exactly what I expected and I fitted the part to my hearing aid myself. I am technically capable person. All well and my hearing aid is working great. Thanks for your service.
John Claxton
17 maja 2025
Odpowiedź od Japebo
Thank you for your detailed review, John!
We’re so pleased to hear that the receivers were exactly what you expected and that you were able to fit them yourself successfully. While the shipping from Europe took a little longer, we’re glad everything arrived safely and is working perfectly for your hearing aid. We truly appreciate your trust in us and your kind words about our service!
Odpowiedź od Japebo
Dear Diane,
We’re delighted to hear that your order reached you in New Zealand so quickly. We always do our best to ensure fast and reliable delivery, no matter the distance, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future! Have a great day!
Ripoff
I expected to see 2 boxes not 2 cards. This is daylight robbery . I certainly won't be buying anything more from you
26 maja 2025
Odpowiedź od Japebo
Dear Marlene,
Thank you for taking the time to leave a review. I’m sorry to hear that the order did not meet your expectations. The item purchased was for 2 cards of batteries, as shown in the product description and images. At NZD 7.51, this is close to the lowest price they can be offered for, and we also provide free shipping on orders over NZD 150.
Kind regards
Per – Japebo
ELENDIG OG UFORSKAMMET TELEFONSERVICE
ELENDIG OG UFORSKAMMET TELEFONSERVICE
Har købt en Phonax PartnerMix men modtog i går en oplader til høreapparat.
Sendte i går en mail til dem om fejlen med vedhæftet fil af det forkerte og bad dem straks sende det rigtige i dag.
Har ringet 2 gange i dag og man fik ikke engang en undskyldning for deres fejltagelse og de bad om mit navn mobil og mail og jeg vil engang på et tidspunkt høre fra dem.
Er simpelthen en ommer og man bør lære personalet bedre kundepleje / har aldrig oplevet noget lignende
23 maja 2025
Opinia niezależna
Excellent combination
Rapid delivery. Unit works well in combo with hearing aid charger. It is good to have charging combined with sterilisation and dehumidifing
3 maja 2025
Odpowiedź od Japebo
Hi Traveler,
Thank you for your wonderful review! We’re delighted to hear the unit is working well with your hearing aid charger and that you appreciate the combined charging, sterilisation, and dehumidifying features. We’re also glad the delivery was rapid.
We look forward to serving you again in the future.
Best regards
Per – Japebo
Superior service.
My experience was fantastic. Ordering my supplies was very easy. The selection was good and correct.
2 kwietnia 2025
Gode produkter og hurtig levering 😊
5 kwietnia 2025
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