Purchased batteries to replace in my Oticon hearing aides. Bought the tool to open the hearing aids. Tool worked and batteries were perfect. Getting more than 13 hours one my More 3.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had been looking everywhere for a hearing aid wire because I wanted to make sure I could hear properly before my wedding. When I first found this website, I honestly thought it might be a scam s... Zobacz więcej
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The company does not tell customers that it will take over a month to send product....i tried to cancel within hours of placing order and was told 3 days later that it already shipped. that was alm... Zobacz więcej
Reakcja na opinię
Speed of response from questions, and the fact that the items bought are genuine and from the original manufacturer (no fake copies). Also the level of detail provided, plus the prices. A local hea... Zobacz więcej
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Informacje dotyczące firmy
Informacje o Japebo.com
Napisane przez firmę
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Napisane przez firmę
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
Dane kontaktowe
Fabriksvej 9A, 4200, Slagelse, Dania
- info@japebo.com
- japebo.com
4,1
Dobra
318 recenzji
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good quick service
20 marca 2026
Odpowiedź od Japebo.com
Hi Lyle, thank you very much for your kind review.
We’re so pleased to hear that you experienced good and quick service.
Thank you for shopping with us – you are always very welcome again.
Kind regards,
Mads – Japebo
Product was as described in ad
31 marca 2026
Odpowiedź od Japebo.com
Hi Judith,
Thank you for your review.
We are glad to hear that the product matched the description – providing accurate and reliable information is very important to us.
Thank you for shopping at Japebo. We truly appreciate your support and hope to assist you again soon.
Kind regards
Micas – Japebo
Odpowiedź od Japebo.com
Thank you so much for your kind review, Edward 😊
We’re very happy to hear that you’re pleased with both the service and delivery to the US.
Please don’t hesitate to reach out if there’s anything we can help you with in the future.
Kind regards
Mads – Japebo
Purchased batteries to replace in my…
Purchased batteries to replace in my Oticon hearing aides. Bought the tool to open the hearing aids. Tool worked and batteries were perfect. Getting more than 13 hours one my More 3.
29 marca 2026
Odpowiedź od Japebo.com
Hi Neil,
Thank you for your detailed feedback.
We are very pleased to hear that both the batteries and the tool worked perfectly for your Oticon hearing aids, and that you are getting strong performance from your More 3.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards
Micas – Japebo
I received what I ordered.
22 marca 2026
Odpowiedź od Japebo.com
Hi Jackie,
Thank you for your feedback.
We are glad to hear that you received your order as expected.
We appreciate your support and look forward to serving you again in the future.
Kind regards
Micas – Japebo
Mads did a great job communicating with…
Mads did a great job communicating with me on resolving the issues with USPS on my order. THANKS Mads.
19 marca 2026
Odpowiedź od Japebo.com
Hi John,
Thank you for your kind words – we really appreciate it.
We’re glad to hear that Mads was able to assist you and help resolve the issue with USPS. We’ll be sure to pass on your feedback to him.
Thank you again for your order and for taking the time to share your experience.
Kind regards
Thomas – Japebo
JAPEBO did a great “Job.”
JAPEBO delivered a product in a reasonable amount of time and at a great price.
11 marca 2026
Odpowiedź od Japebo.com
Thank you for your review, Richard.
We’re glad to hear that you’re satisfied with both the delivery time and the price. Providing a smooth and reliable experience is always our priority.
Thank you for choosing Japebo — we appreciate your support.
Kind regards
Micas – Japebo
Easy to order
Easy to order, good prices. The shipment takes a little while going through customs, but there were no issues at all.
8 marca 2026
Odpowiedź od Japebo.com
Hi Greg, thank you very much for your review and for taking the time to share your experience.
We are very pleased to hear that the ordering process was easy and that everything arrived without issues.
Thank you again for your support.
Kind regards,
Mads – Japebo
The company does not tell customers…
The company does not tell customers that it will take over a month to send product....i tried to cancel within hours of placing order and was told 3 days later that it already shipped. that was almost a month ago, and now i'm being told that i need to refuse delivery. i placed a dispute with my CC company and found out that many others have had the same problem. BUYER BEWARE !!!!
It is order ##12205041. shipments from Denmark or New Zealand to the US don't come anywhere close to the middle east, so blaming the shipping delays on the middle east confict doesn't make sense. The very few times you have responded, you effectively tell me to wait. It is too late to ship another unit from Denmark or now New Zealand. And i have asked numerous times for a refund which you constantly ignore, but rather tell me that if the package ever gets delivered to return it to some international address. This whole situation is not acceptable and you should information your potential customers that your devices are being sent from various international locations and to expect long shipping delays
21 marca 2026
Opinia niezależna
Odpowiedź od Japebo.com
Hi Robert, we are very sorry for this situation.
We can confirm that your order has now been fully refunded.
According to the latest tracking, the shipment still appears to be on its way. We will also be looking into what happened with this shipment, as this is not good enough at all on our end, and we sincerely apologize tremendously for the experience.
Please rest assured that no further action is required from your side.
Kind regards,
Mads – Japebo
Unable to return defective product
13 marca 2026
Odpowiedź od Japebo.com
Dear Andrew,
We are sorry to see your review.
We have responded to your return request, however it appears the email address provided in your inquiry may contain a typo, which prevented our reply from being delivered.
You are of course welcome to return the product in accordance with our return policy, and we will process the refund once the item is received in its original condition.
Please feel free to contact us directly so we can ensure you receive the correct return instructions.
Kind regards,
Magnus
Japebo Customer Service
Odpowiedź od Japebo.com
Thanks so much for your kind words!
It means a lot to hear that you’re satisfied with both the product and your experience with us.
what I ordered
8 marca 2026
Odpowiedź od Japebo.com
Hi Charles, thank you for your review!
We’re glad to hear you received exactly what you ordered.
Kind regards
Mads – Japebo
It seems the shipping company lost the…
It seems the shipping company lost the initial shipment, but your company didn't abandon me and sent me another shipment which arrived. Thank you for your excellent service.
20 lutego 2026
Odpowiedź od Japebo.com
Mohammed,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
It has everything for your hearing aid device
I had been looking everywhere for a hearing aid wire because I wanted to make sure I could hear properly before my wedding. When I first found this website, I honestly thought it might be a scam since I had never seen or heard of it before.
After thinking about it, I decided to give it a chance and ordered the wire. Thankfully, it arrived about a week later, and it truly saved me. It meant so much to be able to hear clearly during such an important moment at my wedding with my wife.
I’m really grateful, and I will definitely order from this website again if I ever need another replacement.
1 marca 2026
Odpowiedź od Japebo.com
Thank you for your wonderful message. We’re really glad that your order arrived in time and that it helped you fully enjoy such a special moment at your wedding.
Congratulations to you and your wife, and thank you for trusting us with your order. We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
Japebo
You delivered what I ordered on the…
You delivered what I ordered on the schedule you quoted, and the device works fine.
26 lutego 2026
Odpowiedź od Japebo.com
Hi Robert, thank you very much for your review.
We are glad to hear that your order arrived as expected and that the device is working well.
Kind regards,
Mads – Japebo
You delivered what I ordered in…
You delivered what I ordered in efficient time and the order delivered was correct. Hearing aid supplies are not always easy to find.
11 lutego 2026
Odpowiedź od Japebo.com
Hi Frank, thank you for your review!
We’re really glad to hear your order arrived correctly and in good time. We know hearing aid supplies can sometimes be difficult to find, so it means a lot that we could help.
Kind regards,
Mads – Japebo
Ease of ordering
Ease of ordering, reasonable price and shipped in a reasonable time frame.
23 lutego 2026
Odpowiedź od Japebo.com
Hi Cynthia, thank you for your review.
We’re very pleased to hear that you found the ordering process easy, the price reasonable, and the shipping time satisfactory.
Kind regards,
Mads – Japebo
Correct parts at a great price!
Exactly the replacement part I needed at a reasonable price. Worth the short wait to receive it.
24 lutego 2026
Odpowiedź od Japebo.com
Hi Gary, thank you for your review.
We’re very pleased to hear that you received exactly the replacement part you needed and that you found it to be good value.
Kind regards,
Mads – Japebo
They had exactly what I needed at a…
They had exactly what I needed at a great price. I was surprised at the fast delivery since it came from Europe. I will definitely use them again
23 lutego 2026
Odpowiedź od Japebo.com
Ken,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Never received my order
22 lutego 2026
Odpowiedź od Japebo.com
Hello David,
Thank you for your message.
According to the tracking information for order #31130, the parcel could not be delivered because the shipping address provided in the order appears to be incorrect. This can also be seen in the tracking link that is automatically sent when an order is placed.
We have contacted you privately so we can confirm the correct address and help resolve this as quickly as possible.
Kind regards
Micas – Japebo
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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