AVOID! Missed promised delivery and still no refund!! I had similar experience of ordered solar eclipse glasses as advertised for Wednesday delivery in time for the eclipse. The glasses didn't ar... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered solar eclipse glasses because they were advertised for Wednesday delivery in time for the eclipse. They never arrived, so they were completely useless. I also asked this seller for a r... Zobacz więcej
If I could give zero I would!!!!! Absolute cowboy company, guaranteed delivery date for today (wed 12th August) for solar eclipse glasses before 4pm and no delivery! I wish I had checked reviews... Zobacz więcej
The solar eclipse glasses came right on time. I was one of those last minute people and ordered through Wowcher, after getting a weird email with no official confirmation I started to look at reviews... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 9% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Where is my order?…
Ordered a backless bra through the Range. It was supposed to be delivered last Wednesday it's now Monday (a bank holiday yes but still way over the time) I contacted the Range they gave me a tracking number but all Royal mail says is it will update once they try to deliver it! No no good!! I've asked the Range a further 3 times to help but all they keep doing is sending the same tracking number!!!
I am at my wits end with this company
I am at my wits end with this company. I purchased a laptop over 3 weeks ago. The first one the company claimed was lost in transit. They then sent me a replacement which I made an error on thinking the screen was cracked but it was some remaining screen protector. They said over a week ago they would send back to me and I have not received. The laptop was over 380.00 and they are not responding to emails or calls. I hope they read this and come back to me urgently.

Odpowiedź od Jaoyeh
I ordered a hair cutter through…
I ordered a hair cutter through Groupon, very quick service and delivery.
Very pleased with the hair cutter, great item

Odpowiedź od Jaoyeh
Incomplete order
Ordered two Christmas fleece jumper in October 2022 , parcel eventually arrived jan 2023 with only one jumper in it, I have tried through Groupon many many times to resolve the issue and have had no luck what so ever, I get an email asking for order number etc to assist with the refund but I can not even email them back as it doesn’t get delivered… absolute joke of a company taking people’s money and not delivering the good… would recommend avoiding this company

Odpowiedź od Jaoyeh
28th april THIS HAS NOT BEEN SORTED AS YET ??????
i didnt even want to give one star ? this company is disgusting omg bought off wowcher in january they sent me a keyring explaining the parcel will be sent soon,so i left it for a while we are in march now and i have emailed them and phoned still no parcel all they say is send us name address wowcher order number,then wait 72 hours for a reply, and i asked for a refund no joy there either,does anyone one no what else i can do please looks like everyone is having the same problem?IM FED UP. This company is rubbish shouldn’t sell anything to be honest why are they still selling things. But wowcher sorted it out and I had a refund Thankyou to them WOWCHER .

Odpowiedź od Jaoyeh
New revoew
I wrote a terrible review about this company but after receiving a reply to my review with a new customer email my complaint has now been sorted and i have received my refund in just over a week. I have given this review just on my experience within the last week and not the full experience i have gived 4 as I really wanted the coat i ordered rather than a refund however i found one on market place which was new and only £10 so maybe it was ment to be
for complaints use the email address:
, internationalaccount at jaoyeh dot com you are not allowed email addrss on here so I had to put in this format I emailed a lady called Fiona who sorted my complaint quickly

Odpowiedź od Jaoyeh
Absolutely ridiculous can’t be legitimate
Absolutely ridiculous. Not sure what’s going on with this company. I ordered a Stranger Things advent calendar for Christmas for my daughter. I picked it up through Wowcher - click and collect. Very disappointing on collection, it was only A5 size, didn’t bear any resemblance to Stranger Things and there was a big crease in the casing so the spine of the back was creased and contents hanging out. That’s when the trouble started. They offered a replacement which I took as I couldn’t find an alternative and so close to 1st Dec. However, it took forever to get to Wowcher again and too late for Christmas, so I said I didn’t want it and to issue a refund.
However you just then get a weekly (approx) email which just doesn’t bear any resemblance to the actual scenario. It will say for e.g. the item got lost in transit (which it didn’t!!) & sorry we will cause a refund / look into this (repeated weekly). However they’re just stalling all the time. I don’t know how Wowcher can still with dealing with this company and have to take some responsibility (I cc’d them into every email) we’re now at the end of January and the company are still saying they will issue me with a refund. DO NOT USE

Odpowiedź od Jaoyeh
Ordered humidifier worth £17 through…
Ordered humidifier worth £17 through The Range. Almost 2 weeks already passed, nothing delivered. They take money from you!

Odpowiedź od Jaoyeh
Ordered 2 stranger things advent…
Ordered 2 stranger things advent calendars Oct 26th and received nothing to date (Dec 21st) through living social. Little or no response to email chases. Really appalling service, never use

Odpowiedź od Jaoyeh
Rip off
There really should be an option for no stars. I ordered a Stranger Things advent calendar which I have never received. They are clearly working with Wowcher to rip people off.

Odpowiedź od Jaoyeh
SCAM ARTISTS
0 stars ordered a stranger Things Advent calendar from wowcher, cheap, nasty , damaged, ungiftable, nothing stranger things about it. SCAM ARTISTS HANG YOUR HEADS IN SHAME

Odpowiedź od Jaoyeh
Awful service
Awful service, was not on time, product was awful. Not all items in there.
Do not order anything from them. Wowcher will not help you either

Odpowiedź od Jaoyeh
It would be zero stars if possible
It would be zero stars if possible. Ordered a stained glass bird ornament as a present and the quality is shocking, it is nowhere near worth what I paid for it, let alone the RRP. I emailled nearly 10 days ago to complain and still no response, given the other reviews I doubt I will hear anything. Absolute scam and will not be shopping through them or wowcher again. I'm amazed that they are still trading and haven't been investigated as products are misleading and poor quality.
Edit 22/12/22
I have finally heard back from them over 2 weeks later via email after emailing wowcher who chased them up for a response. The email I have received is a generic response about delays with items being processed and that my item will now be on its way and in time for Christmas. So on top of selling shockingly poor quality items and only responding to complaints when chased by wowcher, they don't even bother to read your emails and send generic replies back rather than dealing with the issue. Avoid them like the plague, absolutely disgusting company.

Odpowiedź od Jaoyeh
Good bargin ,took slightly longer than…
Good bargin ,took slightly longer than expected but all good.

Odpowiedź od Jaoyeh
I put one star only because I couldn't…
I put one star only because I couldn't put no stars! I ordered some stained glass effect bird window hangers. They are absolute junk. Really poor quality. Not at all the same as in the advert. They went straight in the bin. Judging by the reviews I've read most of the goods from this company are cheap and nasty. Buyer beware.

Odpowiedź od Jaoyeh
Ordered stranger things advent…
Ordered stranger things advent calendar. Never arrived at all and have emailed querying this, had no response and very much doubt I'll get my money back.
Avoid this seller at all costs

Odpowiedź od Jaoyeh
It’s a -5 I order a double zipped…
It’s a -5 I order a double zipped handbag on 3/11/22 though Groupon after 2 weeks of emailing them for the where about of my goods , now on Groupon tracking it’s saying delivered but not to me I’ve asked for replacement or refund and tracking information none of which has been confirmed now asked Groupon for help to solve this matter . I feel that Jaoyeh Trading Ltd are scamming people .

Odpowiedź od Jaoyeh
Do not buy from Jaoyeh
Brought a voucher through wowcher for an Advent Calendar was due to be here by 18 November, it still isn't here. Worst customer service ever from Jaoyeh, they are now not responding, have had to ask wowcher to intervene. No idea if I have lost money.

Odpowiedź od Jaoyeh
If I could give no stars I would
If I could give no stars I would, ordered a stranger things calendar through Wowcher on the 19th November and it arrived today 8th December, it is possibly the worst quality thing I have ever paid for £13.99 plus £3.99 delivery, I will be returning for a full refund, DO NOT PURCHASE ANYTHING FROM WOWCHER THAT THIS COMPANY SUPPLIES, YOU WILL BE RIPPED OFF AND EXTREMELY DISAPPOINTED!!!! ABSOLUTE SH@ITE

Odpowiedź od Jaoyeh
Do not buy from these people
I wish to god I had checked trustpilot before I purchased from this compnay via wowcher. My calendar never arrived, its been 6 weeks now, no response from the company, nothing from wowcher. Single parent here who works for the nhs and wanted to buy a stranger things calendar for my daughter, which she wont get now. You horrible people. Scam artists, i can't afford to be ripped off. All I can do now is report them. Merry bloody xmas.

Odpowiedź od Jaoyeh
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







