Jaoyeh Recenzje 

287
Wynik TrustScore: 2 na 5

1,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

AVOID! Missed promised delivery and still no refund!! I had similar experience of ordered solar eclipse glasses as advertised for Wednesday delivery in time for the eclipse. The glasses didn't ar... Zobacz więcej

Oceniono na 1 z 5

I ordered solar eclipse glasses because they were advertised for Wednesday delivery in time for the eclipse. They never arrived, so they were completely useless. I also asked this seller for a r... Zobacz więcej

Oceniono na 1 z 5

If I could give zero I would!!!!! Absolute cowboy company, guaranteed delivery date for today (wed 12th August) for solar eclipse glasses before 4pm and no delivery! I wish I had checked reviews... Zobacz więcej

Oceniono na 5 z 5

The solar eclipse glasses came right on time. I was one of those last minute people and ordered through Wowcher, after getting a weird email with no official confirmation I started to look at reviews... Zobacz więcej


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

287 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 9% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(287)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

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Oceniono na 1 z 5

REPLY BACK !?

Been a week waiting for my product, no reply back on email and no tracking number whatsoever, no point trying to shop with them next time.

11 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

update 9-1-25
no further information has been supplied so unbale to look into this issue

hi
sincere apologies, i have sent you a request for further information

Oceniono na 1 z 5

Repeatedly emailed but to no avail

Repeatedly emailed but to no avail. I bought a Jewellery calender through wowcher. No delivery update or tracking number provided its passed the delivery date and still no communication. Wish I had read the reviews before placing order but you expect it to be legit if it's on wowcher website.

Update 1: 12th December still no package and though they have asked for more information here to look into it they have not got back to me to my emails nor to the response here

Update 2: 14th December Still no communication and still no package. Only responding to negative reviews to seem like they are doing something but no communication happens beyond the messages people can see.

Update 3: 15th December Recieved Email with tracking number, item still hasn't been dispatched/ received by Royal Mail.

Update 4: 20th December Parcel finally received; calender didn't look like the one advertised, contents was at least worth £20 at a push certainly not the £50 odd it was supposedly reduced from.

9 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
i have sent a request for more information so i can look into this for you

Oceniono na 1 z 5

Ordered through the range and not…

Ordered through the range and not received my order that’s supposed to be due today or tomorrow. My tracking has not updated since the 22nd of November I have sent email regards to this and no reply my order number is W22149990-6M-V

1 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
delivery is due, please see the royal mail tracking site
i have checked the emails from the Range and the only email they sent us was 9th Dec
In Transit
Your item has reached Warrington MC and will now be sent to your local delivery office.
Tracking number:
OF012781471GB
Service used:
Royal Mail Tracked 48™

Oceniono na 1 z 5

I've emailed twice but no reply and…

I've emailed twice but no reply and just contacted B&Q as I placed the order via their website, it appears to gave been received in my local Parcel Shop in Preston on 1st December and on 4th December was sent to Swindon, can somebody please advise what's happening? If I'd have read reviews earlier I never would have placed the order, v disappointing and.......I can't get to speak to anybody about it!

Following the Company's response on 11th December can I please reiterate that you received my order on 29th November.... .

1 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
i have just checked our system with the information you have supplied. The item has not yet been delivered, delivery is due towards the end of the week as we only received the order 6 working days ago. As the storm hit us badly the weekend there is a possibility of slight delay

Oceniono na 1 z 5

No delivery and no response.....

Still awaiting a response on order 48510644......no delivery and no response to emails and no other way of contacting them......Do not use.

6 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
sincere apologies, i will look into this for you

Oceniono na 1 z 5

Not very good, no tracking provided

Still waiting for my order which was meant to be delivered yesterday order number is 48634541, I need it for today!!!!

6 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
we received this order from the deal site 4th dec. delivery can take upto 1o working days at this time of year

Oceniono na 1 z 5

Order expected 27/11 and I’m still…

Order expected 27/11 and I’m still waiting. Emailed twice with no response. Automated acknowledgement email contains contact phone number that is disconnected. Dreadful.

5 grudnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
i have just checked the system and we didnt actually receive the order until 26th Nov and delivery can take up to 10m working days

Oceniono na 1 z 5

Trotters independent blaggers!

I ordered 3 packages from this company via Groupon. They state 10 working days for delivery. I ordered them early November and still haven’t received 2 of them and I am unable to track the delivery because they provided an invalid tracking reference number. One package came within the 10 day time frame, so why haven’t the others when they are coming from the same place?? No way of contacting the company for an update other than via Groupon. Very poor company, save your money shop elsewhere!

I’m not sure what planet your system is on but that is not one of my order numbers.
My order numbers are ;-
1006115879 (delivered)
1006380186
1006116842

29 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
i have checked our system and we actually only have one order from you and that is with code 1180279933
there is a possibility that the other 2 orders were not placed with ourselves and another merchant

Oceniono na 2 z 5

Save you money AVOID

Bought silver mystery box via Groupon silver tier , actually forgot I ordered came through the letter box, on the description it says you may get a cutlery set, I expect a set of cutlery to be at least 4 of each, what I received was 4, one fork, knife, spoon and teaspoon, what a rip off, Please AVOID and save your money, shame it does not offer option of feedback on groupon but I will be letting them know they should not promote this rip off

28 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
apologies you feel this way, you are very welcome to return the item to us if you are not happy

Oceniono na 1 z 5

AVOID 😡

Bought something from them through Wowcher was meant to be delivered on or before 15/11 and had nothing. Emailed them 3 times and so have Wowcher. Have asked on many occasions to be cancelled as I’ve had to purchase elsewhere and now all of a sudden been told it’s been dispatched. Bit late now after I asked for it to be cancelled. Going to be stuck with 2 and I refuse to pay postage to return when not my fault. Communication is shocking. Avoid this company 😡😡😡 funny how they are replying to people on here though but not emails 😡

13 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
i have just checked with Royal Mail and your parcel is in transit and should be with you any day, i will email you with the tracking code

sincere apologies, i have requested you supply us with more information so i can look into this for you

Oceniono na 3 z 5

Sorted out

My mistake I put a bad review regarding this company thinking it was pat of the range, turns out itny, since my review the company has sorted out my order and hopefully will now get my delivery.

13 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hello
Yes, it was actually me that you emailed yesterday for the first time where i asked you to to supply certain information, as the information you supplied could not be found on our system, yesterday was the first time you had chased this issue up with us

Oceniono na 1 z 5

Ordered from Groupon

Ordered from Groupon, says estimated 10 working days for delivery. Supposedly dispatched to royal mail 10 days ago now and seriously doubt its going to magically appear tomorrow. No response from customer service.

9 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
we have sent you a request for further information

Oceniono na 1 z 5

A con of a company purchased voucher…

A con of a company purchased voucher through Groupon ear pods arrived would not charge then looked on another site this article being sold for 2.99 surprised Groupon are actually allowing this company to trade with don’t waste your money

15 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

update,
i will arrange for a replacement to be sent to you

hi
apologies, have you contacted us regarding the faulty ear pods? if you have please advise on the email address you used

Oceniono na 1 z 5

I’ve purchased two items from jaoyehi.

I’ve purchased two items from jaoyeh.
The email address that it was given to one customer on here. I’ve emailed them. Apparently my email bounced back. I would like to contact them regarding I’ve never had a receipt although it’s been taken from my account.

19 listopada 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

update
hi
i have checked our system and i can see we have 2 orders for you, both were only received from the Range 3 working days ago, please allow a few days for the order to be processed and shipped .
You could have contacted us through the Range Customer Service who would have forwarded your concerns onto us

hi
we have sent a request asking for some details on your order

Oceniono na 1 z 5

DO NOT ORDER FROM THIS COMPANY

Redeemed my voucher for a fitness tracker on the 11-10-2024 checked on progress stated item would be delivered on or before 17-10-2024. Then the progress option was no longer available. Sent email on the 18-10-2024 informing the company that my fitness tracker hadn’t arrived. They replied later in the evening on the same day telling me to be patient and wait as it had been sent. I replied asking when and could they supply a tracking number am awaiting an answer.
Just wish that I had looked at the reviews before I paid for something that I’m not going to receive.

11 października 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
sincere apologies, i have just checked the system and i can see that we didn't actually receive this order from the deal site until 14th Oct, please allow a few more days for the item to be delivered

Oceniono na 1 z 5

Order was a SCAM!

Ordered a cabinet from them on Sept 9. Email confirmation includes a tracking link that goes to a different company. No surprise that my order number "is not found" when I try to track. My bank statement shows THIS company as receiving payment. My order was a scam and I'm out over $100 and no cabinet. Do not order from this company!

9 września 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
please check your order confirmation, we do not sell cabinets .
Please also check your bank statement and let us know the actual company that appears on the statement.
You have not made this purchase through us

Oceniono na 1 z 5

Recently bought a dash cam using a…

Recently bought a dash cam using a living social voucher. Was told my order would arrive on or before 2/9/24 however no tracking was available. I have emailed them multiple times this past week but have got no response regarding my purchase.

6 września 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh


please email internationalaccount@jaoyeh.com with your full name, delivery address as it appears on your account and your voucher code and i can look into this for you

Oceniono na 1 z 5

Well to start off they need to quit…

Well to start off they need to quit taking people's money and not delivering on the product they said it was trusted and secure what a joke never order from this company

31 lipca 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
thank you for your review. I did actually respond to your previous review complaining that you have not received your order. I requested you supply certain information which you have yet responded to before leaving this review. I also requested you double check your order confirmation as we DO NOT sell batteries

Update 9-9-24
hi
as of yet we have not received a response from you on either of the reviews you have posted

Oceniono na 1 z 5

Ordered something nearly 2 weeks ago…

Ordered something nearly 2 weeks ago !!! As yet not received anything. Looks like this is a cowboy company like a lot of others. Would like a refund if not getting the item.

24 sierpnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
please email internationalaccount@jaoyeh.com with you full name and delivery address as it appears on your account along with your voucher code

Oceniono na 1 z 5

I have order travel bags by this…

I have order travel bags by this company for more then 10 days it is stug at packige is handed over to courier service.I hope someone can assist me hear because no joi on the email address on the side as I have email a few times with no response. Please assist me ore refund me easy.
Thank you Andre

26 sierpnia 2024
Opinia niezależna
Logo Jaoyeh

Odpowiedź od Jaoyeh

hi
as explained to you several time through email, you did not purchase these from us, you have a purchase invoice that shows the company you bought these from. This purchase has nothing to do with our company

update 9-9-24
hi
as we have not heard from you, hopefully you have sorted your issue with the company you have made your purchase from

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