Inwohn Recenzje 1457

Ich habe vor acht Wochen ein Möbelstück bestellt und direkt bezahlt – bis heute keine Lieferung, die Versandbestätigung ist im Vorfeld geschrieben über Umwege (Ungarn, Österreich etc.) gegangen. Es gibt keinen Kontakt. Auf meine E-Mails wird nicht reagiert, telefonisch nicht erreichbar.

Das Verhalten ist völlig inakzeptabel und deutet klar auf Internetbetrug hin. Ich habe den Fall bei der Verbraucherzentrale gemeldet, bei der Bank und werde rechtliche Schritte prüfen.

Wichtiger Hinweis an alle potenziellen Käufer:
➡️ Bloß nichts bestellen!
➡️ Hände weg von diesem Shop!
➡️ Warnung vor einem möglichen Betrug!

Vertrauen Sie inwohn.de auf keinen Fall – ich habe mein Geld verloren und keinerlei Ware erhalten.

Ich behaupte auch, dass alle die hier eine positive Bewertung abgegeben haben, unter einem Hut stecken und am Ende nur Pseudobestellungen getätigt haben.

Aber wer schlau ist, der weiß dass bei solch vielen negativen Bewertungen, man die Finger davon lässt!

I’d be wary about ordering anything from this website. Although both the website and products look great - and very competitively priced, the old adage “if it looks too good to be true…” seems fitting.

There is only one choice of delivery method and although they state delivery could take up to 15 days the reality is much different.

So far the item I ordered spent 9 days getting from Hungary to Austria and a further 6 days from Austria to Germany. Currently it is apparently having a “tour” of Germany - enjoying “stays” in what is now 7 different locations around the country over what is now nearly three weeks - with no sign of when it will get bored of, obviously, very fine hospitality and decide it is now time for onward shipment to me. Contacting customer service has elicited no response so I have now instigated a refund via my card provider.

I love our new dining room lamp. Creates a great atmosphere and the price point was unbeatable.

This is a scam company. Fake delivery service. No customer service. No product. I have reported the transaction to the bank.

Bei Bestellung meiner Ware wurden 1-3 Werktage Lieferzeit angegeben. Schließlich wird die Ware nun aber voraussichtlich erst nach 6 Wochen geliefert, da diese aus einem Lager in Ungarn über Österreich nach Deutschland befördert wird. Sehr nachhaltig.
Der Kundenservice gibt leider nur halbseidene Antworten. Ein Rückzug vom Kaufvertrag geht auch nicht, man könnte lediglich die Ware nicht bei Lieferung ablehnen.
Ich rate allen ausdrücklich von einem Kauf bei diesem Anbieter ab. Die paar Euro die man spart, weil Ware günstiger angeboten wird, lohnen den ganzen Aufwand nicht.

Na 3 weken nog steeds het product niet ontvangen klanten service is niet bereikbaar. Zou ik het product ooit nog krijgen? Of ben ik mijn 650 euro kwijt?

ACHTUNG!!! NICHT BESTELLEN! Im Februar 2025 habe ich eine Vase für 200€ bestellt. Diese wurde mir bisher nicht geliefert und ich wurde über den Kundenservice immer wieder vertröstet, das diese nachgeliefert wird. Dies ist bisher nicht geschehen. Nach mehreren Fristsetzungen meinerseits ist nichts mehr geschehen. Ich werde nun anwaltlich und polizeilich den Kauf zur Anzeige bringen. Ich rate jedem der hier die gleiche Erfahrung gemacht hat, dies ebenfalls zu tun, damit niemand mehr diese Erfahrung machen muss.

I ordered an expensive light fitting (ph3 1/2 /3) on the 26 January. I was assured it would arrive within 20 working days. 40 later, it had not. I watched the tracker app as it meandered around Europe 'en route' then get stuck late march. After a few calls with a repeatedly charming customers team (the only positive), I was offered a 5% discount if I waited until 20th April. I had already lost faith and thought that would I would be waiting forever. I requested a refund on 4th April. I write in the 17th May and I still have not received it. Despite numerous charming interactions, promises and reaffirmatons of bank details with customer services. I have begun to think that this is a clever ploy, provide excellent customer services to cover negligence in delivery and repayments. On my experience I would recommend never using this company. I am now looking at legal recourse to reclaim my £800+. If someone from INWOHN wants to fix this, please do.

UPDATE: After putting the review, I have send 2 mails asking for an update and pushing for the refund. Same reaction that it is investigated received, but out of the blue suddenly also a mail on the 5th of June informing me a refund has been scheduled and it was also changed in my orderinformation. Keeping a close look on my account, I received the refund 2 days ago.
(8/06/2025)

16/05/2025: I’m a Belgian customer. Initially I was very excited to finally have found a website on which design brands were sold, not always at full price.
Our interest was immediately drawn to a specific item which we already have, but we wanted 3 extra’s.
So we made the order on the 13th of January.
Only 1 piece was delivered, and was damaged. It took me several days and mails to get confirmation from their side that the remaining 2 pieces should be delivered soon. In the meantime they agreed that I kept the first delivery with a small refund on which I also agreed.
Than on the 5th of March, the remaining 2 items were also delivered, both damaged (on outside and inside), so this time I made a complaint for a return. Return pickup was handled quickly.
Then the discussion started wether new items (who are always in stock on their website) should be send or a refund. I’ve asked after a refund, but even now, today, I’m still awaiting the refund of those 2, confirmed returned on the 19th of March.
It is impossible to get them on the phone. I have already 78 mails between them and myself on this topic. Always with other people, using the same template mail in order to react.
For me, this is not a way of how a customer should be treated.
I’ve send an email today that I will make the complaint to theEuropean commission for consumers disputes and to their and mine local police department.
Hoping it would ring a bell in order to get my refund ASAP.
Unfortunately I think I will never see my money anymore.

The Website is well organised and easy to navigate through. It would have been perfect had I been able to order the cushions that normally go with this picture and which I will now have to get somewhere else.

Total scam – avoid this company, no matter how tempting the prices seem.

I purchased two PH 5 lamps in March. The product was listed as in stock with a promise to ship within 3 days. A week later, I received a tracking link from a shady-looking site called “euro2trans.” The tracking updates exactly every 3 days, showing the order moving from Lenti, Hungary to Flensburg, Germany (their supposed store location). Then it switches to “delay” and “investigating” — same as what other customers have reported. It's obvious this tracking system is fake and just cycles through preset updates.

Thankfully, I used Klarna and haven’t paid anything yet. Klarna is now pausing the payment. Funnly enough, Inwohn has now removed Klarna as a payment option.

I used to shop at Inwohn in 2022–2023, and they were legit back then. I don’t know what changed, but it’s clear they’ve turned into a scam operation. Avoid them at all costs

I bought a small piece of furniture online from Inwohn on 4 April 2025. Over five weeks later, the piece still hasn't arrived, and no one has responded to the emails I've sent, both to the delivery service and Inwohn. It's impossible to find a phone number for them -- the whole experience has been like yelling into the void.

Truffa!!! Non ordinate

Horrible non-existent customer service. This is regarding order # INW-164832-COM. I purchased and paid for a lamp on March 18th, and my order still has not been delivered as of May 12th. When I placed the order, there was no indication or disclosure that the product may be on backorder or that there would be such a delay in delivery time. It has been nearly two months since I purchased with payment, but there has been no status update or movement in the shipment. I requested a full refund based on this, however, Inwohn has not provided any acknowledgment or response to my request. I demand an explanation and a complete refund of my purchase.

ES UNA ESTAFA!!!!

ES UNA ESTAFA!!!

SIN PRODUCTO, SIN DINERO Y SIN PODER RECLAMAR A NADIE!!!!

COMPRE EN MARZO, RECIBI UNA FACTURA CONFIRME ESTABA ENTREGADO, NO RECIBI NADA, NO ME CONTESTAN, NO PUEDO RECLAMAR, FRAUDE, FRAUDE, TIMO, ROBO ROBO, DENUNCIARE!!!

NO COMPRAR ES UN FRAUDE,
Compre un articulo el 23/03/2025 y no lo he recibido
He denunciado por fraude, siempre dándote largas y también asociados con la agencia de transporte.
EURO 2 TRANS.

Ordered some garden lights in mid March. I was disappointed when a dispatch notice gave a date of 29th April but willing to wait. The date passed and the tracking number showed the lights moving from one place in Germany to another. The contact links on the website don’t work. I’ve now had a refund via the dispute process on my credit card but wouldn’t recommend this company. Not sure if it’s a scam. Delivery co too seems not to exist - Euro 2 trans. Shop elsewhere!

Jeg har aldrig oplevet noget lignende og på et tidspunkt troede jeg at jeg var blevet snydt. Den 13/1 bestiller jeg to pH5 lamper. Den 14/1 trækker de pengene og jeg får at vide at ordren er på vej. Der er et trackingnr, så jeg kan følge ordren og det går lidt op og ned. På et tidspunkt lander ordren i Flensborg og jeg kan blot læse i kommentarfeltet at der står "undersøger" og jeg tænker det skal de lige have love til. Da der er gået mere end en måned skriver jeg til dem d. 16/2 for at høre, hvor mine lamper bliver af og de skriver at de beklager og vil undersøge sagen. Jeg hører intet fra dem. Den 1/4 rykker jeg for svar og får samme type svar tilbage. Dog tilføjer de at de vil tilbyde mig 5% kompensation for min tålmodighed, hvorpå jeg svarer at jeg blot vil have mine lamper, eller mine penge tilbage. Jeg hører intet og rykker igen og får igen et lignende svar fra dem. Jeg gør gentagne gange krav på at få mine penge tilbage hvis de ikke kan sige mig hvornår jeg kan få mine lamper og det kommenterer de slet ikke på. D. 20/4 opgiver jeg og gør indsigelse gennem min bank for at få pengene retur. Aldrig har jeg oplevet så dårlig kundeservice. Ikke en gang i processen er de proaktive omkring min sag og henvender sig til mig. De undersøger, men tænker ikke på om de kunne skaffe mig nogle lamper i mellemtiden eller om de blot skulle returnere mig beløbet. Ganske enkelt uacceptabel adfærd.

I bought something on this website on 28th March 2025 and it still has not arrived. I have emailed customer service twice with no response. I would avoid ordering from them if based in the UK.