The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Zobacz więcej
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Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Zobacz więcej
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Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Zobacz więcej
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Informacje dotyczące firmy
- Drewno opałowe
- również w kategorii:
- Bojlery i ogrzewanie
- Dostawca paliw
- Dostawca węgla
- Paliwa stałe
- Sklep z drewnem
Napisane przez firmę
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Napisane przez firmę
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Dane kontaktowe
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Zjednoczone Królestwo
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
4,8
Doskonała
313 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I phoned for some logs on a Friday…
I phoned for some logs on a Friday (last week) expecting to receive them on the following Monday - as it says on the website ‘next day delivery’ does not include the w/e. Logs appeared on Saturday morning, thanks to Becki. Yay! What a star…
13 lutego 2026
Odpowiedź od InstantLogs
Thank you Catherine for your fabulous review. So glad your delivery arrived when you needed the logs. We hope to see you again soon
Superb
Really great value and excellent quality. Arrived quickly and well packaged. Overall, a brilliant service.
6 lutego 2026
Odpowiedź od InstantLogs
An amazing review, thank you so much. To rate both the service we provide and the quality of the logs so highly means a lot to us. We look forward to delivering again to you in the future
Odpowiedź od InstantLogs
Thank you Stuart for this review. Your positive comments and maximum 5 stars mean a lot to us. We look forward to seeing you again in the future
Excellent quality logs
Excellent quality logs. I just wish my phone number was added to the delivery note, it would be such a help to the driver.
15 lutego 2026
Odpowiedź od InstantLogs
Hi Sandra, thank you for leaving us a 5 star review with such positive comments. Next time you order, please call us so we can ensure we up date our records and have your phone number for the driver to call you
Odpowiedź od InstantLogs
Thank you Simon. It is always great to get a 5 star review and especially to hear the comments regarding excellent customer service and products
delivered on timed with care
15 lutego 2026
Odpowiedź od InstantLogs
Thank you for leaving us a 5 star review. Feedback is very important to us and we really appreciate you taking the time to rate us so highly
Excellent delivery only a few days…
Excellent delivery only a few days driver very helpful. Logs are very good.
11 lutego 2026
Odpowiedź od InstantLogs
Thank you for taking the time to leave us such a positive review. We really appreciate your comments and the 5 stars you have given us
Excellent prices for quality products…
Excellent prices for quality products with quick delivery, what else do you need xx
15 lutego 2026
Odpowiedź od InstantLogs
The most perfect review, thank you Lyn. We really appreciate you rating every aspect of the service and products we provide so highly
Odpowiedź od InstantLogs
Thank you Stephen for your 5 star review. It is always good to receive positive feedback and great to know our customer service team kept you informed regarding delivery
Odpowiedź od InstantLogs
Hi Stephen,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our service and the quality of our logs. Your support means a lot to us, and we look forward to serving you again soon.
Warm regards,
The Instant Logs Team
Odpowiedź od InstantLogs
Hi Keith,
Thanks so much for your lovely feedback! We’re really pleased to hear the logs are burning well and giving you a lovely, hot fire. It’s great to know you’re happy with the quality and price.
Best wishes,
The Instant Logs Team
Excellent service
Excellent service
Quick delivery
Good quality wood
Good communication
4 lutego 2026
Odpowiedź od InstantLogs
Hi SP,
Thanks very much for your kind words! We’re delighted to hear you’re happy with the service, delivery, and quality of the wood. We really appreciate your feedback and your support.
Best wishes,
The Instant Logs Team
Odpowiedź od InstantLogs
Hi Mike,
Thanks for the fantastic feedback! We’re glad our next-day delivery lived up to expectations. It’s great to know you’re happy with the service.
Best wishes,
The Instant Logs Team
Easy to order on line and excellent…
Easy to order on line and excellent next day delivery. Good mixed hardwood selection. Large size variation of logs with unfortunately a few too large for my log burner (possibly my fault at time of ordering). Overall would buy again especially for the prompt delivery.
3 lutego 2026
Odpowiedź od InstantLogs
Hi Chris,
Thanks so much for your detailed feedback! We’re pleased to hear you found ordering easy and that you’re happy with our next-day delivery and hardwood selection. We appreciate your note about the log sizes, we’ll keep that in mind, and it’s great to know overall you’d buy again.
Best wishes,
The Instant Logs Team
Super Impressed with our mixed bulk…
Super Impressed with our mixed bulk bag. Second time we have ordered this from instant logs. First time was great, the second time was excellent. Great value for money. Burns clean, dry seasoned wood and hot. Next day delivery is a dream and the driver was helpful. Customer service team was a delight when I had a question. This is my go to company for logs.
Bournemouth
13 lutego 2026
Opinia niezależna
Odpowiedź od InstantLogs
Hi Benjamin,
Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your mixed bulk bag and that your second order was even better than the first. It’s great to know the wood is burning hot and clean, and that our next-day delivery, driver, and customer service hit the mark. We’re delighted to be your go-to company for logs!
Best wishes,
The Instant Logs Team
Easy to order and next day delivery…
Easy to order and next day delivery free excellent
4 lutego 2026
Odpowiedź od InstantLogs
Hi Stuart,
Thanks for your great feedback! We’re pleased to hear you found ordering easy and enjoyed our free next-day delivery.
Best wishes,
The Instant Logs Team
Delivery driver great
Delivery driver great . I was in the loft and my wife drying her hair. Missed the driver but when I called he came back. However I was looking at the text delivery tracker said item was still in depot, so wasn’t expecting delivery until in transit. Logs were quite a bit longer this time around, good job I’ve got a wide burner it they wouldn’t have fitted. In short still 4/5
28 stycznia 2026
Odpowiedź od InstantLogs
Hi Mrs Turner,
Thank you for your feedback! We’re glad our driver was able to return and that the logs arrived safely. Thanks also for letting us know about the tracker, we’ll look into that to make things clearer in future. It’s great to hear that overall you’re happy with the logs!
Kind regards,
The Instant Logs Team
Easy to order
Easy to order. Delivered as expected. Could have done with delivery time slot on the day, but phoned and asked and return call was immediate. Will use again. Recommended
29 stycznia 2026
Odpowiedź od InstantLogs
Hi Pauline,
Thanks so much for your feedback! We’re glad you found ordering easy and that delivery went smoothly. While we don’t offer standard delivery slots, we do deliver between 9 am and 5 pm, and can offer an AM or PM delivery for an extra charge if you’d like. Next time you order, feel free to give us a call-we’ll talk you through it and help in any way we can.
Best wishes,
The Instant Logs Team
Certainly excellent delivery
Certainly excellent delivery, however I’ve found that some of the logs are too large and although I have a small hand axe splitting them further is not easy.
26 stycznia 2026
Odpowiedź od InstantLogs
Sorry to hear some of the logs were a little too large. We do our very best to ensure our bulk bags have a mixture of sizes to suit most fires/stoves, we can only apologise that some were too large. Please call us before you order again and we will do our very best to find a solution for smaller logs in your next order
10/10 and a Gold Star!
From start to finish a totally excellent service. I spoke to colleagues from InstantLogs and also their haulage company each individual was friendly, helpful and knowledgeable
The delivery driver from JB Wheaton & Sons Ltd was exceptionally helpful and I received a friendly and professional service
The product is of excellent quality at an affordable price and arrived on time despite the adverse weather conditions - they literally are Instant!
Thank you so much - I really appreciated your efficiency
23 stycznia 2026
Odpowiedź od InstantLogs
Love this review, 10/10 and a gold star! Thank you Joanna for your very positive feedback. You rated us as excellent on every single aspect of our service and we very much appreciate you taking the time to review Instant Logs.
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