The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Zobacz więcej
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Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Zobacz więcej
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Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Zobacz więcej
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Informacje dotyczące firmy
- Drewno opałowe
- również w kategorii:
- Bojlery i ogrzewanie
- Dostawca paliw
- Dostawca węgla
- Paliwa stałe
- Sklep z drewnem
Napisane przez firmę
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Napisane przez firmę
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Dane kontaktowe
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Zjednoczone Królestwo
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
4,8
Doskonała
313 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great logs and very efficient delivery
Great logs and very efficient delivery, thank you 🙏
May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of logs on one side being soaked with rain water. Thanks anyway though 😉
17 stycznia 2026
Odpowiedź od InstantLogs
We appreciate your review, thank you. Really pleased to hear the quality of the logs are great and that you received a very efficient delivery. Sorry the covering was damaged during transit, we will feed this back to ensure it does not happen again in the future
Excellent service
From the moment I ordered I had excellent service - from the delightful, friendly lady who reassured me about next day delivery, and then phoned to confirm that my order was on it’s way, to the delivery driver himself who went above and beyond to get my logs where I wanted them - with such good humour; nothing appeared to be too much trouble. That’s not even mentioning the fact that this was the only company I could find that delivered logs so quickly! Thoroughly recommend this company.
16 stycznia 2026
Odpowiedź od InstantLogs
Thank you so much for your amazing review and for sharing such a positive experience. We are so pleased you had excellent service from our customer service team through to the delivery driver. We really appreciate your feedback
Fast and efficient service at a good…
Fast and efficient service at a good price. Delivery driver called ahead to say they were en route and on arrival positioned the bulk bag with a pallet truck exactly where I wanted it. Wood was well packaged in the bag - good selection of logs. Will use again.
11 stycznia 2026
Odpowiedź od InstantLogs
Thank you for leaving us a 5 star review. We look forward to maintaining this level of service and delivering you quality logs again in the future
Quality. I’ve been using this company for a…quality
I’ve been using this company for a number of years because the service is great and the wood is a quality product, and I will continue to use Instant Logs for as long as they continue to keep up the quality.
11 stycznia 2026
Odpowiedź od InstantLogs
Hi Stephen, thank you so much for your glowing 5 star review. We pride ourselves on providing great customer service and quality products. We look forward to seeing you again soon
Delivered promptly and easy to store
9 stycznia 2026
Odpowiedź od InstantLogs
Thank you Tom for your 4 star review. We are always looking for ways to improve so it would be helpful if you are able to let us know what we could do to achieve a 5 star review
Odpowiedź od InstantLogs
Thank you for you 5 star review. We really appreciate your positive feedback and look forward to seeing you again soon
Excellent firewood
Delivery was fast, the logs arrived on a pallet, wrapped to stay dry, and are some of the best quality firewood I've had. Will 100% be ordering again.
30 grudnia 2025
Odpowiedź od InstantLogs
An amazing review, thank you so much. It is good to hear that every aspect of the service we provide met your expectations. Lovely to hear you will be ordering again, we look forward to providing the same level of service and quality product next time
Odpowiedź od InstantLogs
Thank you for leaving a 5 star review. We strive to supply quality wood so positive feedback is always appreciated
Odpowiedź od InstantLogs
We really appreciate your 5 star review. At Instant Logs we source the very best quality kiln dried wood with a low moisture content so it is good to hear they burn well. Thank you
Very efficient and organised
Very efficient and organised. Kept up to date about order. The delivery driver was very helpful to me.
5 stycznia 2026
Odpowiedź od InstantLogs
Thank you for your positive 5 star review. We really appreciate you taking the time to feed back about your experience with Instant Logs. We hope your order with us again in the future
A timely response +
A timely response +
Good communication+
Driver courteous +
Late notification of ETA -
Good quality logs+
3 stycznia 2026
Odpowiedź od InstantLogs
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear everything arrived on time and as described. If you don’t mind, we’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
Odpowiedź od InstantLogs
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear you received good customer service and quality logs. We’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
I know you really tried and the lady at…
I know you really tried and the lady at phone reception was most helpful and the weather terrible.Perhaps another time , delivery emails across four days might benefit from better communication with your courier.
Happy New Year. David
3 stycznia 2026
Odpowiedź od InstantLogs
Hi David. We are aware you had issues with your delivery and we can only apologise, the weather was a major factor in the delays. Our customer service team have refunded 10% of your order cost by way of an apology. We will ensure everything runs smoothly next time you order and make sure there are no more issues with transport.
This is a great service
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers are always incredibly helpful with getting the palate onto the property as we don't have vehicle access.
1 stycznia 2026
Odpowiedź od InstantLogs
Thank you for giving us such an amazing five star review. We really appreciate the positive feedback about not only the quality of our but also the delivery.
Odpowiedź od InstantLogs
Thank you for your wonderful five star review. It is good to hear you received not only great service and a quick delivery but also rated a customer service as excellent. Look forward to delivering to you again soon.
Odpowiedź od InstantLogs
Thank you, Dan, for your 5 star review. We strive to supply the best quality would be possible at the best price
Great delivery service
Great delivery service - on time both times we've ordered. No fuss. Logs great too - albeit a little larger for some types of wood, but no problems really!
4 stycznia 2026
Odpowiedź od InstantLogs
Hi Sam,
Thank you very much for your 5-star review and for ordering with us more than once. We really appreciate your continued support. We’re delighted to hear you’re happy with the delivery service and the quality of the logs. Thank you as well for the helpful feedback about log size. We’ll certainly take this on board as we continue to improve for our customers.
Kind regards,
The Instant Logs Team
Good logs. Not so good delivery.
The logs are good and burn well. But both times the delivery has been a day late. Which is annoying as the email says we have to wait in all day to receive delivery and we have no clue what time they will arrive. Surely someone could at least give us a rough time slot in the morning of the actual delivery day? And again, if they can’t deliver, surely someone should ring and let us know. So we don’t stay in for nothing.
And my other beef is that they won’t enter the property and wanted to leave a tonne bag in the lane. How are we expected to be able to move that?
3 stycznia 2026
Odpowiedź od InstantLogs
Thank you for your review, it is good to know you are happy with the quality of the wood we provide.
Our customer service team does offer a call service on the morning of your delivery to let you know what time to expect the logs to arrive?
Next time you order, please give us a call and we can provide you with a two hour timeslot on the day of your delivery to save you waiting in all day
On time and just as described thank you
2 stycznia 2026
Odpowiedź od InstantLogs
Hi John,
Thank you for your 4 star review and for taking the time to leave feedback. We’re really pleased to hear everything arrived on time and as described. If you don’t mind, we’d love to know what we could have done to earn the extra star, your feedback helps us improve for future orders and customers.
Kind regards,
The Instant Logs Team
Nice box of kindling and logs
Nice box of kindling and logs, well packaged and neatly delivered by DHL.
2 stycznia 2026
Odpowiedź od InstantLogs
Hi Dieter,
Thank you so much for your kind words! We’re delighted to hear that your kindling and logs arrived safely and well-packaged. Your feedback means a lot to us.
Kind regards,
The Instant Logs Team
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