INF | infplans.com Recenzje 895

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kaezer was very helpful and efficient. Quite rare to have an online chat that actually answers your questions rather than pre-programmed ones these days. Thank you!

Oceniono na 5 z 5

I had a really good experience with Kaezer. She helped me pick the right insurance plan for my mother. There was no pushy sales or trying to oversell the services. She was honest in telling me how the... Zobacz więcej

Oceniono na 1 z 5

These guys are a scam! I haven't received money for an approved claim for over 6 months now. They want me to write a physical letter to an underwriter overseas. Robin Assist is supposed to be t... Zobacz więcej

Oceniono na 5 z 5

Great support in helping select the correct plan for my parents. Kaezer was especially patient and helpful. I hope this sort of support exists if I ever need to file a claim.

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

895 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Marky's customer support is excellent

As of now my review is only with Customer Support. Marky assisted me patiently answering all my questions. I chatted with Marky for around an hour. Asked for scenarios where there will not be coverage and where there will be coverage. Marky explained with examples. Also understood what I want and suggested me the plan that suites my needs well! Thank you so much MARKY! I'm buying SafeVista!

10 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

This is about Health Insurance for…

This is about Health Insurance for visitors from India. Just chatted online with "KHAI". I had few questions about some health insurance options & I wasn't somehow able to generate a quote online earlier. KHAI answered my questions promptly & generated a quote and sent to me quickly, was very helpful through the chat.

8 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Write down my appreciation for the…

Write down my appreciation for the outstanding assistance provided by KHAI. He has been incredibly polite, responsive, and helpful in addressing all my inquiries regarding the various INF insurance plans, allowing me to make informed decisions on the insurance plan for the coming family visiting.

2 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Fraudulent company INF Hop Travel and Robin Assist

I took insurance for my father in law visiting for 3 months recently, unfortunately he had a fracture in his T8 and then he was denied any kind of help.

Inf insurance will trip you over after they take money from you, before selling they will tell you all kind of things and sell post sale service is pathetic.

I had suffered a great loss, i paid 2500$ for their travel and the call their plans as not Insurance rather Travel assist this means you are at mercy of their hidden door reviews (medical team) Robin Assist team is the one who coordinates with you and they are partner in the crime with Inf Insurance.

I suffered enough and i am paying out of pocket and still struggling to get any support, all they say is send them back to India for a better treatment.

Note: My father in law is 77 yo and yet they sold the insurance at a higher premium rate despite of knowing complications they would come with.

Now question is if you are only planning for a safe travel back when you are in an emergency they say the will cover some Flight reservation charges, etc.. this is all bulls**t .. Please dont fall for this company its the worst company you can imagine . i dont know if they will cover for any change in travel or

1 maja 2024
Opinia niezależna
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Odpowiedź od INF | infplans.com

Hi Sunil, we are just an agent which sells this plan, but from our understanding you purchased a plan which did not cover pre-existing conditions. If you had purchased the more expensive options like INF Premier or INF Elite - we believe this situation would of been covered. The issue is that you purchased a cheaper plan with less coverage for your elderly parents. It is always important to buy the appropriate coverage for visitors especially when they are above the age of 70, because if you don't you may not be covered when you need it!

Oceniono na 1 z 5

This is a big scammer

This is a big scammer. Please do not purchase. They are expensive.They will find some excuse to not pay your bills. You can buy a cheaper visitor insurance and get the same service.

16 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I enrolled in a plans for my parents…

I enrolled in a plans for my parents and had a chat with KHAI from sales department, who patiently answered all my questions and helped me answer all my concerns, and how each plan works with coverages, and scenarios.
Thank you KHAI for helping me with all the details I was looking for.

29 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I was searching for plans for my parents

I was searching for plans for my parents and had a chat with KHAI from sales department, who patiently answered all my questions and helped me narrow down what I was looking for in terms of options, and how each plan works with coverages, and scenarios.
Thank you KHAI for helping me with all the details I was looking for.

28 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Chlarisse is the best!

incredibly helpful in assisting me with a difficult question. I am happy that it was a real interaction and not a long and bot-operated chat. Chlarisse immediately understood my need and provided assistance.

18 kwietnia 2024
Opinia niezależna

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