INF | infplans.com Recenzje 895

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kaezer was very helpful and efficient. Quite rare to have an online chat that actually answers your questions rather than pre-programmed ones these days. Thank you!

Oceniono na 5 z 5

I had a really good experience with Kaezer. She helped me pick the right insurance plan for my mother. There was no pushy sales or trying to oversell the services. She was honest in telling me how the... Zobacz więcej

Oceniono na 1 z 5

These guys are a scam! I haven't received money for an approved claim for over 6 months now. They want me to write a physical letter to an underwriter overseas. Robin Assist is supposed to be t... Zobacz więcej

Oceniono na 5 z 5

Great support in helping select the correct plan for my parents. Kaezer was especially patient and helpful. I hope this sort of support exists if I ever need to file a claim.

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

895 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

INF Insurance

I interacted with Khai and the information given was to the point , as required and very clear, i am yet to purchase a health plan but this interaction has certainly swayed my opinion to the very positive, Keep up the good work

11 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

CHLARISSE from INF sales department is…

CHLARISSE from INF sales department is very knowledgeable and has done a fantastic job of answering all the questions we had. We got lot of clarity after speaking to her and are going to buy right insurance for our needs from INF.

10 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Only chatted with CHLARISSE not used or claimed

I only chatted with CHLARISSE and she answered all my questions for about an hour. I am happy with the customer service compared to other insurance providers. However, The comprehensive plans are very expensive and the fixed ones have lot of conditions that are not covered, for example, UTI or other bacterial infections etc are not covered and comes are pre-ex etc. So when you purchase, you need to read the fine print.

22 marca 2024
Opinia niezależna
Oceniono na 5 z 5

My parent visited me for the first time in the USA

My parent visited me in the USA for the first in Xmas, we had INF Elite 80% plan with united health care network, and my dad has high blood pressure, we like the Robin Assist helped us to make the appointment which made the trip much easier, we used the urgent care, and he got the prescription to stabilize his blood pressure. I am glad we bought the INF plans insurance for them, so we don't need to worry about how to visit doctor.

16 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

Beware of their early cancellation policy and reimbursements

I got an insurance for 5 months for my parents and they had to leave for health reasons after 3 months. I asked for a refund for the last two months and the company refused to refund the part that was not used. Do not buy long term insurance if the travel plans may change as they are getting free money for no service.

They had an urgent care visit in early February and I had to pay about $280 out of pocket and the provider refused to honor their insurance right away due to it being a travel insurance, even though they claim to be with United Healthcare and said I would be reimbursed after submission. I had United Healthcare before through my employer and never ran into such an issue. I received an email after one and a half month through a third party contractor they seem to have that they are processing that claim only for one of my parents and the other one is still not started.

On the bright side, their agents did take the time to answer my questions before I was making a purchase. The issues seem to happen after the purchase.

15 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent

Talked to Grizzy at customer support for enrollment of my parents in the INF insurance plan, she explained everything really well and was very patient.

5 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Kath explained the insurance policy…

Kath explained the insurance policy really well and helped with my nuanced doubts.
I had asked Kath about a specific hospital and if they support cashless for emergency and urgent care.
Kath went through it and got back to me in no time.

Cheers
Amar Vignesh

5 marca 2024
Opinia niezależna

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