Kaezer was very helpful and efficient. Quite rare to have an online chat that actually answers your questions rather than pre-programmed ones these days. Thank you!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a really good experience with Kaezer. She helped me pick the right insurance plan for my mother. There was no pushy sales or trying to oversell the services. She was honest in telling me how the... Zobacz więcej
These guys are a scam! I haven't received money for an approved claim for over 6 months now. They want me to write a physical letter to an underwriter overseas. Robin Assist is supposed to be t... Zobacz więcej
Great support in helping select the correct plan for my parents. Kaezer was especially patient and helpful. I hope this sort of support exists if I ever need to file a claim.
Informacje dotyczące firmy
Napisane przez firmę
At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.
Dane kontaktowe
1811 Aston Avenue, Suite 200, 92008, Carlsbad, Stany Zjednoczone
- 408-222-1110
- support@infplans.com
- infplans.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
CRISTYL helped me patiently in choosing…
CRISTYL helped me patiently in choosing my plan. Thank you CRISTYL!
I interacted with FATIMA and she was…
I interacted with FATIMA and she was able to assist me very well. Thanks.
INF Insurance
I interacted with Khai and the information given was to the point , as required and very clear, i am yet to purchase a health plan but this interaction has certainly swayed my opinion to the very positive, Keep up the good work
Fatima was exceptional
Fatima was exceptional. She patiently answered all my queries, and helped with all the questions/doubts I had.
CHLARISSE from INF sales department is…
CHLARISSE from INF sales department is very knowledgeable and has done a fantastic job of answering all the questions we had. We got lot of clarity after speaking to her and are going to buy right insurance for our needs from INF.
Khai helped me understand the detailed…
Khai helped me understand the detailed plan options that I should consider and generated the quotes quickly.
Kaezer was amazing
Kaezer was amazing. My experience was very comfortable and reassuring. Thank you
KAEZER from INF sales department was…
KAEZER from INF sales department was really helpful and knowledgeable. He answered all my questions regarding different policies. It was pleasure talking to you. Thanks again.
Only chatted with CHLARISSE not used or claimed
I only chatted with CHLARISSE and she answered all my questions for about an hour. I am happy with the customer service compared to other insurance providers. However, The comprehensive plans are very expensive and the fixed ones have lot of conditions that are not covered, for example, UTI or other bacterial infections etc are not covered and comes are pre-ex etc. So when you purchase, you need to read the fine print.
My parent visited me for the first time in the USA
My parent visited me in the USA for the first in Xmas, we had INF Elite 80% plan with united health care network, and my dad has high blood pressure, we like the Robin Assist helped us to make the appointment which made the trip much easier, we used the urgent care, and he got the prescription to stabilize his blood pressure. I am glad we bought the INF plans insurance for them, so we don't need to worry about how to visit doctor.
Fatima helped me with questions
Fatima helped me with questions. Thanks a lot! The website is confusing and lack of info. It forced users to ask "real person".
Beware of their early cancellation policy and reimbursements
I got an insurance for 5 months for my parents and they had to leave for health reasons after 3 months. I asked for a refund for the last two months and the company refused to refund the part that was not used. Do not buy long term insurance if the travel plans may change as they are getting free money for no service.
They had an urgent care visit in early February and I had to pay about $280 out of pocket and the provider refused to honor their insurance right away due to it being a travel insurance, even though they claim to be with United Healthcare and said I would be reimbursed after submission. I had United Healthcare before through my employer and never ran into such an issue. I received an email after one and a half month through a third party contractor they seem to have that they are processing that claim only for one of my parents and the other one is still not started.
On the bright side, their agents did take the time to answer my questions before I was making a purchase. The issues seem to happen after the purchase.
Thanks Khai for helping me understand…
Thanks Khai for helping me understand the difference between inf elite 80 and 90. Khai was very patient and helped me apply corporate discount.
Thanks Fatima for answering all my…
Thanks Fatima for answering all my questions.. its a very confusing site..
Thanks KHAI
Thanks KHAI for explaining me and helping through the buying process. The buying process was smooth as well without any glitches.
Chlarisse explained the policies…
Chlarisse explained the policies offered and a quick link with quotes and brochure.
Excellent
Talked to Grizzy at customer support for enrollment of my parents in the INF insurance plan, she explained everything really well and was very patient.
Kath explained the insurance policy…
Kath explained the insurance policy really well and helped with my nuanced doubts.
I had asked Kath about a specific hospital and if they support cashless for emergency and urgent care.
Kath went through it and got back to me in no time.
Cheers
Amar Vignesh
She was super helpful and i…
Kaezer was super helpful and i successfully purchased the INF premier plan for my parents with her help!
Patience and knowledge of Cristyl
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