Kaezer was very helpful and efficient. Quite rare to have an online chat that actually answers your questions rather than pre-programmed ones these days. Thank you!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a really good experience with Kaezer. She helped me pick the right insurance plan for my mother. There was no pushy sales or trying to oversell the services. She was honest in telling me how the... Zobacz więcej
These guys are a scam! I haven't received money for an approved claim for over 6 months now. They want me to write a physical letter to an underwriter overseas. Robin Assist is supposed to be t... Zobacz więcej
Great support in helping select the correct plan for my parents. Kaezer was especially patient and helpful. I hope this sort of support exists if I ever need to file a claim.
Informacje dotyczące firmy
Napisane przez firmę
At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.
Dane kontaktowe
1811 Aston Avenue, Suite 200, 92008, Carlsbad, Stany Zjednoczone
- 408-222-1110
- support@infplans.com
- infplans.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Rep support from Kaezer
I had a really good experience with Kaezer. She helped me pick the right insurance plan for my mother. There was no pushy sales or trying to oversell the services. She was honest in telling me how the plan works and what is covered and what is not. Thank you Kaezer for all your assistance.
Mark helped me to understand the plans…
Mark helped me to understand the plans and select the best plan for the visitor.
Thank you MARK and INF
Claire is very courteous, professional, and extremely helpful,
Claire is very courteous, professional, and extremely helpful. I get what I need in a short period of time.
Very helpful and efficiant
Kaezer was very helpful and efficient. Quite rare to have an online chat that actually answers your questions rather than pre-programmed ones these days. Thank you!
Great customer service
I interacted with Erwin today. He was super helpful and very patient with my questions. Great customer service.
Not very helpful
Customer support around plan inquiry…
Customer support around plan inquiry and clarification was great. Ellie from Support desk was great at providing clarification for any inquiries.
Kaezer was very helpful and patient in…
Kaezer was very helpful and patient in clearly explaining all the coverage details. I always get coverage that works for my folks.
FATIMA and MARK assisted me today
FATIMA and MARK assisted me today, both were really patient with all of my questions and through the entire process and they are nice and answered all of my questions ensuring the smooth process through out the call
Great Online Support
Great support in helping select the correct plan for my parents. Kaezer was especially patient and helpful. I hope this sort of support exists if I ever need to file a claim.
Kaezer was very helpful and took the…
Kaezer was very helpful and took the time to clearly explain all the coverage details. He was patient, thorough, and ensured that all my questions were addressed, which made the entire process smooth and easy to understand.
I truly appreciate his professionalism and support throughout the discussion. Based on this experience, I would confidently recommend INF for their service and assistance.
Just. Stop. Calling.
I'd be happier if they'd simply stop calling and asking for everyone in our organization. We aren't interested!
Very disappointing experience with INF…
Very disappointing experience with INF Plans. The sales team was very responsive when purchasing the policy, but once it came time to actually use the insurance, the support was extremely poor. Communication was slow and confusing, and getting clear answers about the claim process was almost impossible.
The whole process felt frustrating and stressful, especially when dealing with something as important as health insurance. I expected much better service and transparency. Based on my experience, I would not recommend this company. Please do thorough research before buying a policy from them.
INF Plans is a SCAM. Buyer beware
These guys are a scam! I haven't received money for an approved claim for over 6 months now. They want me to write a physical letter to an underwriter overseas. Robin Assist is supposed to be their administrator.
When it comes to settling claims, INF points to Robin Assist, who points to "missing funds from an underwriter who they have no means to contact".
Just plain old delaying tactics, trying to get the customer get tired of making the claim/giving up.
I won't trust them with my business anymore. Buyer beware.
Great customer support - Ellie
Ellie has been very helpful in clearing my confusion and explaining policy requirements with a lot of patience! Ellie has directed me to choose plans best suitable for my needs and I greatly appreciate it, thank you Ellie!
We were looking to purchase visitor…
We were looking to purchase visitor health insurance for our parents and had several questions about pre-existing conditions. The representative, Keigh, addressed every inquiry with patience and professionalism. Thank you for all your help!
ELLIE was extremely kind and helpful…
ELLIE was extremely kind and helpful over chat. The products especially for 70+ are great.
Excellent service!
Excellent service!
The agent FATIMA was extremely helpful and knowledgeable about the details and helped a lot with choosing a plan for visiting parents. Would definitely recommend contacting them first!
Kaezar Ramos
Kaezar Ramos. Patient. Clear explanations
Knowledgeable. Professional.
Syra was exceptionally patient
Syra was exceptionally patient, helpful, supportive, and professional. She responded promptly to all my questions with precise and relevant answers. With her expert guidance, I was able to select the ideal plan for my parents. I cannot thank her enough!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








