I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Zobacz więcej
Reakcja na opinię
The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Dane kontaktowe
45 Glover Avenue, 06850, Norwalk, Stany Zjednoczone
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Doskonała
11 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The service was so fast and easy
The service was so fast and easy! I heard from the plumber within an hour of my initial request. The plumber was professional and efficient. I also appreciated the phone call from Home Serve checking in with me to see if I had any questions.
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the service was fast and easy! It's great to know that the plumber was professional and efficient. We appreciate that you appreciated the follow-up call. Thank you for your feedback!
Odpowiedź od HomeServe USA
We're happy to learn that our service was timely and the problem was resolved quickly. We appreciate your positive feedback, and we thank you!
Excellent service and quick response
Excellent service and quick response. I had a contract service provider contact me almost immediately and schedule a service call. The contractor that Home Serve had contact me was excellent!
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you received excellent service and a quick response! It's great to know that our service provider contacted you promptly and scheduled a service call. We appreciate your positive feedback!
The problem was addressed and explained…
The problem was addressed and explained what
needed to be done. My problemed was taking
care of very professionally and prompt.
30 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate you sharing your experience! We're happy to hear that the issue was addressed and explained clearly, and that our service was professional and prompt.
home service review
The man that came was knowledgeable and professional and did his job with expertise and explained what was going on with our appliance and fixed it in a timely manner
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear that the technician was knowledgeable and professional! We appreciate you acknowledging their expertise, explanation, and efficiency in resolving the issue with your appliance.
I appreciate the fact that someone…
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful he replaced my hot water heater, cleaned up and left everything in good order .
3 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that someone took your call right away and tried to locate a repair person even on a Sunday! It's great to know that the technician was nice, professional, and respectful, and that they left everything in good order. Thank you for your feedback!
At first it appeared difficult to get a…
At first it appeared difficult to get a technician out to my location once they arrived they were professionally
1 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback. We're happy to hear that our technician provided professional service, and we regret the initial scheduling difficulty.
Quick and courteous response
Quick and courteous response to our plumbing problem. Had a quality local plumber on site within a few hours.
Very pleased with the service to date.
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to learn that you received a quick and courteous response and a quality plumber arrived promptly. We appreciate your satisfaction with our service!
Austin was great to work with
1 maja 2026
Odpowiedź od HomeServe USA
We are happy to hear that you had a great experience. Thank you for sharing your positive feedback with us.
On time
On time! Friendly and great service. Evan was so nice and explained everything to me.
2 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you had a great service experience and that our team member was friendly and helpful in explaining everything clearly!
Jill was well equipped tidy and…
Jill was well equipped tidy and efficient. Kept in contact as to Epcors schedule and our availability. Well done, good job
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the technician was well-prepared, organized, and effective. We appreciate your feedback regarding the communication about scheduling and availability.
The technician performed the work sand cleaned the after himself
The technician performed his work and cleaned up,before leaving the house.
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy the technician completed the work and cleaned up before leaving. We appreciate your positive feedback and your time!
Prompt attention
Prompt attention, prompt service by professional repair people! Good communication throughout the issue!
If issue can’t be rectified, a payment for the cost of a new appliance is given!
2 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you received prompt attention and service from professional repair people! We appreciate your positive feedback regarding our good communication and resolution.
I Appreciate not to have to worry …
I Appreciate not to have to worry about what it would cost me the Company that was chosen did a Excellent Job And Colin was Very Professional and knowledgeable about what he was doing. Thank You Do Much. Home Serve.
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you appreciate the excellent work of the service company. We appreciate that you found the technician to be very professional and knowledgeable. Thank you so much!
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad our team was helpful and made you feel at ease.
Jeff was very helpful and explained…
Jeff was very helpful and explained everything clearly
30 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate the positive feedback and are so glad they were very helpful and explained everything clearly for your pleasing experience!
Odpowiedź od HomeServe USA
We appreciate your positive feedback; we are so glad you were happy with our great and fast service!
He was on time and very professional.
1 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad they were on time and professional for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.