I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Zobacz więcej
Reakcja na opinię
The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Dane kontaktowe
45 Glover Avenue, 06850, Norwalk, Stany Zjednoczone
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Doskonała
11 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The time to respond to my request.
2 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback and are happy to know we responded promptly to your request. Thank you.
Very professional and easy to work with…
Very professional and easy to work with and coverage is worth having
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback and are happy you found the service professional, easy to work with, and that the coverage is valuable to you.
Great experience!
Great experience!! The person who took my call initially was professional and understanding. The company was great and the service technician was so knowledgeable and helpful. Great service!
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that your experience was great! We appreciate you acknowledging the professionalism of the person who took your call and the technician's knowledge and helpfulness. Thank you for your positive feedback!
Odpowiedź od HomeServe USA
We appreciate you letting us know about the wonderful help you received. We are so glad you had a great experience with us!
Quick response
Quick response. Great service. Excellent staff. Courteous, knowledgeable and did his job well! Thank you, Erik and Sylvander Heating!!
3 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you received a quick response and great service from our excellent and knowledgeable staff. We appreciate your positive feedback!
The electrician
The electrician, Dylan, was on time and was able to trouble shoot our electrical issues.
2 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that our electrician was on time and effectively diagnosed your electrical problems. We appreciate your positive feedback very much!
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
I called and they fix my shower with in 3 hours same day.
They had my slow shower problem done same day .
They called me right away.
2 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that we promptly resolved your slow shower issue on the same day you contacted us. Thank you for your positive feedback!
The serviceman was prompt getting to my…
The serviceman was prompt getting to my location after the courtesy call. He analysized and fixed the problem promptly. He was also nice and courteous. Thank you.
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the serviceman arrived promptly, quickly resolved the problem, and was courteous. We appreciate you acknowledging his professionalism and thank you for your positive feedback.
Very professional and got the job done…
Very professional and got the job done in a timely manner
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad the team was professional and completed the job in a timely manner for your pleasing experience!
Odpowiedź od HomeServe USA
We're happy to hear that you had such a positive and trustworthy experience. Thank you for taking the time to leave your feedback; we appreciate it.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad our worker was highly professional, and the service was great for you.
Courteous workers
Courteous workers. Timely timeframe for job. Great experience. Thank you TEXAS QUALITY PLUMBING
2 maja 2026
Odpowiedź od HomeServe USA
We appreciate you taking the time to share your positive experience with our services. We're happy to hear that you found our workers courteous and the job timely.
Service was the worst!
4 maja 2026
Odpowiedź od HomeServe USA
We regret that our service did not meet your expectations, and we will investigate how to improve.
Odpowiedź od HomeServe USA
We regret that your concern was not handled to your satisfaction. We will address this to improve our service.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad the technician did a great and professional job for your pleasing experience!
Odpowiedź od HomeServe USA
We're glad you had a great experience with our prompt and professional service. Thank you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.