I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Zobacz więcej
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The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Dane kontaktowe
45 Glover Avenue, 06850, Norwalk, Stany Zjednoczone
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Doskonała
11 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
He was very helpful in explaining the…
He was very helpful in explaining the situation and got it all fixed.
5 maja 2026
Odpowiedź od HomeServe USA
We appreciate your positive feedback! We're so glad the situation was explained well and resolved effectively for you.
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
Quality & Value....
Great Service Quality from start to finish from Home Serve & Total Plumbing Co......And EXCEPTIONAL plumbers like Iran & Seth make the entire job feel like a breeze....
5 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you had such a positive experience with our service and the plumbers. We appreciate you taking the time to share your feedback!
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
My Service Request and Repair were handled Expeditiously
The agent who handled my telephone service request was excellent and the time of assigning a contractor to the contractor’s initial visit to diagnose the gas line issue was one day. HomeServe’s approval was granted quickly after the diagnosis and the repair was completed within two days.
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the service request was handled excellently and the contractor addressed the gas line issue quickly. We appreciate your positive feedback and are glad the repair was completed promptly.
Good communication
Good communication, arrived earlier than schedule which was ok with us), resolved the problem efficiently, explaining clearly what caused the needed repair.
3 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you experienced good communication and that the problem was resolved efficiently. We appreciate you taking the time to acknowledge the clear explanation!
Helpful and professional
The guy who came was professional and work quick. He did a good job in short time.
3 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing your feedback. We're happy to hear that the technician was professional and worked quickly, doing a good job in a short time.
Not trustworthy
3rd request for service and today I find out I need a new furnace. Bandaid repairs prior to avoid replacement. I should have been told about this during my first request for service. Why weren’t these problems of corrosion and mold identified the first time?
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate you bringing this to our attention. We regret that the repeated service requests did not resolve the issue and that the corrosion and mold weren't identified sooner. We'll review your service history to learn from this.
HomeServe has always done a good job…
HomeServe has always done a good job for me. Always friendly & they get right on the job when I call them. I have always been satisfied with them.
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that we've always done a good job for you! It's great to know that you find us friendly and that we address your needs promptly. We appreciate your satisfaction!
they arrived on time completed the task…
they arrived on time completed the task that solved the problem.
2 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that our team arrived punctually and effectively resolved the issue. We appreciate your positive feedback and your time!
The service was quick and efficient.
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad our service was quick and efficient for you!
This a same problem for the past six…
This a same problem for the past six months. However, HomesServse did not really try to solve the main issue but just accepting for the claim for two weeks later
4 maja 2026
Odpowiedź od HomeServe USA
We regret that you've experienced this issue for six months and that our service didn't meet your expectations. We appreciate your feedback and we'll investigate.
Fast service / Professionalize and the…
Fast service / Professionalize and the problem was solved in one visit . Great job!!!!!
Thank you for being there for help I needed to know that I can rely on Overly they were GREAT ! Thank you
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that our service was fast, professional, and effective in resolving the issue during a single visit. We appreciate you acknowledging our reliability and are grateful for your kind words!
Odpowiedź od HomeServe USA
We appreciate your positive feedback and are happy our team provided professional service and a quick diagnosis. Thank you!
Odpowiedź od HomeServe USA
We appreciate your awesome feedback and are so glad you were happy with our services!
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad you have found our service fast, friendly, and effective so far!
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad you found our service quick, reliable, friendly, and that we did a good job for you.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad everything was handled exceptionally for you!
The time to respond to my request.
2 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback and are happy to know we responded promptly to your request. Thank you.
Very professional and easy to work with…
Very professional and easy to work with and coverage is worth having
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback and are happy you found the service professional, easy to work with, and that the coverage is valuable to you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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