I am extremely satisfied with the service I received. Lucy Wood and Ash Baldwin took great care of me throughout the entire process. Especially Lucy, from the very beginning, answered all my question... Zobacz więcej
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Virginia and the team at Homemade Homes have been nothing short of exceptional. The communication has been easy, thorough and professional throughout and they have made the process of purchasing... Zobacz więcej
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I am super pleased with the service I have received from homemadehomes. Although it has been a waiting game for my shared ownership we got there eventually and when we did the team were very thorough... Zobacz więcej
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I'm currently in the process of purchasing my first home through Homemade Homes and have had such a positive experience so far. Lucy has been absolutely brilliant from the beginning. She's been frien... Zobacz więcej
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O Homemade Homes
Napisane przez firmę
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Dane kontaktowe
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Zjednoczone Królestwo
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,6
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212 recenzji
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Absolutely would not recommend.
Absolutely would not recommend.
We bought our first home with Homemade Homes and were so excited to move in. We had such a long day with the movers, and just wanted to get clean and order some food. Whilst the shower was in use, we had a massive leak come through our living room ceiling.
We called the emergency number who couldn't care less and asked if it was really an emergency and could we not contain it ourselves, after some time and several phone calls they said someone would be out in the next 6 hours.. we ended up having several plumbers attend over the following months and several holes made in the ceiling to finally find out the waste cap pipe was never fitted and no one had checked this before sign off.
We did not have access to the bath or shower during this time, they advised it would be on a 28 day ticket and when I advised this was an emergency as we had no bath or shower, I was told to boil the kettle and bathe in the kitchen sink.
We have a list of over 100 issues from minor to major which have still not been actioned, we were lied to about several aspects of the house we bought, when we mentioned these to Accent/Allison they couldn't care less and said tough you get what you get.
The garden slopes massively from the top and is up and down, uneven all over so there is nowhere for our furniture or a shed to go, we will have to spend thousands on getting this sorted which you do not expect to be an issue when purchasing a new build.
You can not use the loft, which was not advised to us before purchase, again another cost to have this converted.
The cupboard space they boast about in their advertisement videos is less than half the size shown. Again, when complained about, we were told tough.
So now we have no storage space whatsoever.
We have had nothing but stress and anguish since day 1 of moving in, sent hundreds of emails to aftercare and spent hours on the phone to try and get our new home put to the standard it should have been in the first place, we feel like this is going to go on for years as it has already been 6 months with a small percentage of the issues being looked into.
Everyone who works there does not care, no apologies, and no compensation.
The houses are low standard, quick builds that are not checked properly, they are overpriced and sold with many, many lies and with zero care from anyone that works for these companies.
They have absolutely ruined what should have been a lovely memory on the achievement of buying our first home, completely tarnished by incompetence.
Warning and advice: never, ever buy from them!!
21 maja 2025
Opinia niezależna
Odpowiedź od Homemade Homes
We’re sorry to read about your experience and understand how disappointing this must have been. Moving into your first home should be an exciting milestone, not one marked by frustration and concern.
Your comments have been noted and will be shared with the relevant teams for review. If you haven’t already, please contact our aftercare team at aftercare@accentgroup.org
so they can look into the issues you’ve mentioned and advise on next steps.
Was an easy process
Was an easy process, every step was explained and the support was excellent.
After finding a house I wanted to buy and contacting Homemade homes. I was given a lovely lady who talked me through the process and kept me updated.
24 września 2025
Odpowiedź od Homemade Homes
Thank you so much for your 5-star review! We’re delighted to hear that the process felt smooth and well-supported. Our team works hard to make sure every step is clear and stress-free, so it’s wonderful to know you felt well looked after. Wishing you all the best as you settle into your new home! 🏡
Lucy has been amazing
Lucy has been amazing! Can’t recommend enough- she has been so patient and understanding with us and has explained every stage so perfectly we never felt out the loop or lost at all. She is one of the friendliest people I’ve ever met and is genuinely a lovely person who is terrific at her job! Thank you again
25 września 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your 5* review. We are so glad you’ve felt guided throughout the sales process. Lucy prides herself on delivering great customer service so she will be very appreciative of your kind words. We look forward to helping you throughout your journey with us.
We dealt mostly with Charlotte and…
We dealt mostly with Charlotte and Ashley. They were both incredible patient and understanding with us from the start when we had a hundred questions for them and was suffering with anxiety throughout the process they was always available at the end of an email to calm our nerves and provide answers to any questions we had.
No question was ever regarded as silly and an answer was always given. They was always available at the end of the phone or an email. Any queries where answered quickly and all relevant paperwork was always provided to us when we enquired.
I could not recommend the team enough.
19 września 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your excellent review! Charlotte and Ash appreciate your kind words and they are always happy to help. We are glad you've felt listened to and guided through the process because we understand that buying a house is one of the most important things you do. We look forward to assisting throughout your journey with us.
Purchase of house in Whittlesey Green
Regular updates and assistance provided by everyone we have dealt with
5 września 2025
Odpowiedź od Homemade Homes
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear that you’ve felt supported and well-informed throughout your journey with Homemade Homes. Our team works hard to provide regular updates and guidance, so it’s fantastic to know this made a difference.
A company that listens and is pro-active
Shanise and her team have done eveything they can to progress the sale. Shanise in particular has gone out of her way to help me. Its clear that Homemade Homes care about their Customers.
3 września 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that Shanise and the team have been so supportive throughout your journey. We’ll be sure to pass on your feedback to her – she’ll be thrilled to know her efforts have made such a difference.
We’re so pleased you’ve experienced the care and commitment we put into helping our customers and wish you all the very best as you move forward with your new home.
The customer service is great
The customer service is great, I’m still in the process of getting my new home.
4 sierpnia 2025
Odpowiedź od Homemade Homes
Thank you for your lovely review! We’re so pleased you’ve had a great experience so far. We’re always here to help and can’t wait to see you settled into your new home!
Charlotte has been incredible
Charlotte has been incredible! The whole process she has kept me informed! There was an initial issue with the amount of share to be purchased, but it was resolved quickly and Charlotte worked so hard to complete everything for me!
Thank you again so much for everything it really is a dream and means so much to us as a family! Sian
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your kind words and for taking the time to share your experience. We’re so pleased to hear that Charlotte was able to guide you through the process and resolve things quickly so you could move forward. It’s wonderful to know that your new home means so much to you and your family — that’s exactly what we love to hear! Wishing you all the very best as you settle in and start this exciting new chapter.
Happy
From the beginning everyone that I have had contact with have been amazing and helpful. Everyone has made this experience so easy. All my questions have been dealt with in a timely manner. Just so grateful for all the support everyone has given me.
29 lipca 2025
Odpowiedź od Homemade Homes
Thank you so much for your wonderful review! We’re truly delighted to hear you had such a positive experience with our team. It means a lot to us to know that we made things easy for you and that all your questions were answered promptly. Your gratitude and kind words are greatly appreciated by everyone here. If you ever need any further assistance, please don’t hesitate to reach out. Thank you again for choosing us!
Great team!
Nothing has been too much for Lucy throughout the whole process, even with all the delays/issues on my side. Aaron was also a star when Lucy wasn't available.
Will recommend in future where relevant.
21 lipca 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for taking the time to leave us a five-star review. We are delighted to hear about your positive experience!
It's wonderful to know that Lucy provided you with excellent support throughout the process. We'll be sure to pass your kind words on.
We truly appreciate your patience and are so glad we could assist you. Your recommendation means a great deal to us.
Experience was pleasant when Ash…
Experience was pleasant when Ash Baldwin took over my case.
Very professional, went that extra mile.
8 lipca 2025
Odpowiedź od Homemade Homes
Thank you so much for your excellent review Simon, Ash will be extremely pleased with your kind words! We look forward to progressing your sale and moving you in to your new home in due time.
Odpowiedź od Homemade Homes
Thank you so much for the fantastic five-star review! We're thrilled to hear you found our process easy and that you appreciated our communication. That's exactly what we aim for!
We really appreciate you taking the time to share your experience.
I give five stars as I can not fault…
I give five stars as I can not fault the service I received from the sales team and especially Mrs Lucy Woods. Always happy to answer the phone or the emails, friendly and professional.
26 czerwca 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your 5* review, we really appreciate you taking the time to write such lovely words! Lucy and the whole team are very grateful for your feedback and we look forward to providing you with excellent service throughout your journey.
Great team
The homemade by accent team were extremely professional. Lucy, Chelsey and Ash were involved in our case and were always super helpful and polite. Kudos to the whole team and thank you for all you did for us.
19 czerwca 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much, Winifred, for your wonderful review! We’re delighted to hear that Lucy, Chelsey, and Ash made such a positive impression and that you felt supported throughout your experience with us. Your kind words mean a lot to our whole team. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for trusting Homemade Homes.
Good Service
Good customer service and reliability and honesty and prompt. Keeping one informed and offering suggestions and alternative. Overall I have had a good experience insofar.
13 czerwca 2025
Odpowiedź od Homemade Homes
Thank you so much for your kind words, Mariana. We’re thrilled to hear that you’ve had a positive experience with our team and that you value our honesty, reliability, and proactive communication. Your feedback encourages us to keep delivering the best possible service. If you ever need further assistance or have more suggestions, we’re always here to help. Thank you for choosing us!
Bill from Expert finance
Bill from Expert finance , Charlotte and Ash. Their support and patience with me is unmatched.
Not completed yet but so far I’m very happy with their good communication and updates.
Really appreciate and hope I get the keys to the home soon👍🏾
29 maja 2025
Odpowiedź od Homemade Homes
Hi Rose, thanks so much for your 5* review - Charlotte and Ash will be very grateful for your kind words. We are so happy to hear that you've had a great experience with both us and our financial advisors. We wish you all the best for your sale progression and the completion of your new home!
Very good response always in touch…
Very good response always in touch friendly good information
7 maja 2025
Odpowiedź od Homemade Homes
We’re delighted to hear that you found our team responsive, friendly, and informative. Your feedback means a lot to us and motivates us to keep delivering the best possible service
Excellent Support
From start to finish, Lucy Woods from Homemade homes made us feel so supported through the whole process. Her communication is outstanding and made us feel extremely supported when completing admin to the point of viewing the house. Thank you so much Lucy for all your hard work and dedication, you made this stressful time so much more easier and enjoyable for us.
7 maja 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much, Shannon, for your wonderful review and for taking the time to share your experience. We’re absolutely delighted to hear how supported you felt throughout your journey with Homemade Homes, and that Lucy’s communication and dedication made such a difference during what can be a stressful time. Your kind words mean a lot to us and have been shared with Lucy and the team. They’ll be thrilled to know they helped make your move easier and more enjoyable. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Wishing you all the best in your new home!
Beautiful home, great support!
Ash, at Homemade Homes, has been really helpful and supportive and helped the process of helping our son with his first home.
2 maja 2025
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much, Susan, for your wonderful review! We’re delighted to hear that Ash and the Homemade Homes team could make your son’s first home journey a smooth and supportive experience. Your kind words mean a lot to us, and we’re thrilled to have been part of such an important milestone for your family. If you ever need anything in the future, please don’t hesitate to reach out. Wishing your son all the best in his new home!
In the process…
I'm in the process and just waiting to veiw the property but Bethany from metro finance and Lucy Woods have been excellent in answering any questions and making sure I'm up to date and been prompt in emailing. They have definitely put my nerves at ease and made it more simpler for me.
28 kwietnia 2025
Odpowiedź od Homemade Homes
Thank you so much for your wonderful review! We’re delighted to hear that Bethany from Metro Finance and Lucy from Homemade have made your experience smooth and reassuring. Keeping you informed and comfortable throughout the process is exactly what we strive for, so it’s fantastic to know they’ve helped put your nerves at ease. We’ll be sure to pass on your kind words to both Bethany and Lucy. If you have any more questions or need further support as you view the property, please don’t hesitate to reach out. Wishing you all the best with the next steps! Thank you again for choosing us and for taking the time to share your feedback
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