Home Made Recenzje 1668

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Antria was an agent that was very knowledgeable about the different apartmentd and was able to provide insight that most agents aren’t able to. She asks questions to figure out what options work best... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an excellent experience with my Zecco Talha while viewing several flats in Wandsworth. From start to finish, he was professional, knowledgeable, and genuinely helpful. He showed me around... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Piraveen has been super helpful showing me around the complete property and keeping up with multiple queries of mine. He ensured all my security related queries ate answered and has been very kind me... Zobacz więcej

Oceniono na 5 z 5

Zeeco held it down for me and the viewers. From the moment I needed to park my car in the area to joining them in the building lobby till the end. Good layout and lots of feature rooms to make one fe... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja pośrednictwa w wynajmie nieruchomości
  2. Agencja nieruchomości

Informacje o Home Made

Informacje przekazane przez różne źródła zewnętrzne

Home Made has been built from the ground up to provide both landlords and tenants with the best possible experience at the lowest cost. We’ve recruited experts from around the industry and from outside of it to ensure you get the most out letting. We’re a tech company at our centre, so we’ve built our technology platform around efficiency and speed to ensure we can get tenants into the right properties as fast as and as cheap as possible. Book An Appointment

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I’m extremely disappointed with the…

I’m extremely disappointed with the agents from this company. Their behaviour felt very fake and unprofessional.

I had appointments with two different agents. The first one gave us misleading pricing — a property that is still listed on the website for £1,270 was told to us as £1,570.

The second agent was also very disorganised. One time, they grouped me with another person who was looking for a three-bedroom property, while I was clearly looking for a one-bedroom flat. This wasted a lot of my time, as I had to sit through viewings that were not relevant to me before seeing anything suitable. I don’t mind group viewings, but only if everyone is looking for similar properties.

Another time, the same agent called me just 20 minutes before the viewing to say the property was already gone, even though it was still listed on the website.

Also, the photos on the website seem to be purely for marketing and don’t reflect the real condition of the flats. This caused me to waste both time and money travelling to view properties that looked completely different in reality.

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od Home Made

Hi there,

Thank you for taking the time to share your feedback — we’re really sorry to hear about your experience. This isn’t the standard we aim to deliver, and we appreciate you highlighting these points.

From what you’ve described, there are a few areas we’d want to look into closely — particularly around pricing clarity, how viewings are organised, and how availability is communicated. We also take any concerns around marketing accuracy seriously, as listings should give a fair and representative view of the property.

We’d like to investigate this properly and review the full timeline of what happened. If you’re open to it, please contact our team at complaints@home-made.com with your details and the properties you viewed, and we’ll ensure this is picked up and reviewed as part of our formal process.

Thanks again for your feedback — it helps us improve how we operate.

Oceniono na 1 z 5

Avoid

Avoid, never use these people. Awful experience, couldn’t tell the truth and left a poor review on my business account when I complained.

6 kwietnia 2026
Opinia niezależna
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Odpowiedź od Home Made

We take feedback seriously, but we do not recognise the events described in this review.

We would never post reviews on a customer’s business account, and we categorically reject that allegation. We also cannot find any record of a transaction or interaction that aligns with the details provided here.

If you have had a genuine experience with us, we would welcome the opportunity to review this properly. Please contact us directly with your full details so we can investigate. Otherwise, we ask that this review is reconsidered, as it does not reflect a verified experience with our service.

Oceniono na 5 z 5

Viewing Experience

Shaivi gave us an excellent viewing experience at The Rex, She was really friendly and was able to answer essential questions I had, thank you very much!

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you so much for your kind words! We’re really pleased to hear you had an excellent viewing experience at The Rex.

Shaivi will be delighted to know her friendly approach and helpful answers made a difference — we’ll be sure to pass this on to her.

Wishing you all the best with your search, and please don’t hesitate to reach out if we can help further!

Oceniono na 5 z 5

I had a great experience

I had a great experience. I highly recommend them. Agent Darrienn was a perfect professional and very attentive. From beginning to end of the process, he provided all the necessary support to make it easy and clear. Excellent and effective work.

28 marca 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you for your kind words and recommendation!

We’re delighted to hear that you had such a positive experience, and that Darrien provided attentive and professional support throughout. It’s great to know he helped make the process feel clear and straightforward from start to finish — exactly the standard we aim for.

We really appreciate you taking the time to share your feedback, and we’ll be sure to pass this on to Darrien and the team 😊

Oceniono na 5 z 5

Great Viewing Experience

Shaivi was incredibly helpful during the viewing of the flat. She was attentive throughout, taking the time to answer all questions with patience and up-to-date information, which made the whole process feel much more manageable. Her friendly and professional approach created a really positive atmosphere, turning what can often be a stressful experience into a genuinely pleasant one. Overall, it was a lovely experience, and her support made a real difference during the flat-hunting process.

23 marca 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you so much for your kind words — we’re really pleased to hear you had such a positive experience with Shaivi.

It’s great to know she was able to make the viewing feel calm, informative, and genuinely enjoyable. Taking the time to answer questions clearly and support you through what can be a stressful process is exactly the standard we aim for, so it’s brilliant to see that reflected here.

We’ll be sure to pass this on to Shaivi — she’ll really appreciate it. Wishing you all the best with your move and settling into your new home!

Oceniono na 5 z 5

I had an excellent experience with my…

I had an excellent experience with my Zecco Talha while viewing several flats in Wandsworth. From start to finish, he was professional, knowledgeable, and genuinely helpful.

He showed me around multiple properties and had an impressive understanding of the local area — from transport links and amenities to the different vibes of each neighbourhood. It really helped me get a clear picture of where would suit me best, rather than just the properties themselves.

What stood out most was how approachable and honest he was. There was no pressure at any stage, just useful advice and a willingness to answer any questions I had. He made what can often be a stressful process feel straightforward and even enjoyable.

I wouldn’t hesitate to recommend him to anyone looking in Wandsworth — a genuinely top-tier service.

19 marca 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience with Zecco Talha while viewing properties in Wandsworth.

It’s great to know his knowledge of both the properties and the local area helped you get a real feel for what would suit you best. We’re especially pleased that his honest, approachable and supportive style made the process feel straightforward and enjoyable.

We really appreciate your recommendation and will be sure to pass your kind feedback on to Zecco. Wishing you all the best in finding your new home.

Oceniono na 5 z 5

Had a great experience viewing apartments at Angel Gardens

Antria was an agent that was very knowledgeable about the different apartmentd and was able to provide insight that most agents aren’t able to. She asks questions to figure out what options work best for you. It was nice for a change as we had been to so many different viewing which had been tiresome. We ended up finding a great place with Antria and can’t wait to move in.

3 marca 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you for taking the time to share such a thoughtful review.

We’re delighted to hear that you had a great experience viewing apartments at Angel Gardens and that Antria was able to make the process feel more personal and helpful. Taking the time to understand what works best for each person is exactly the approach we aim for, so it’s wonderful to hear that stood out during your search.

Congratulations on finding your new home — we hope you’re very happy there, and we wish you all the best for your move in!

Oceniono na 5 z 5

Caitlin is an absolute asset

Caitlin is an absolute asset. We had an excellent experience with her from start to finish. From the very first viewing, she was incredibly knowledgeable about the apartments, the building, and the overall process. She took the time to answer all of our questions clearly and honestly, and never made us feel rushed or unsure at any point.

What really stood out was her support after the viewing. Caitlin stayed in touch throughout the application process (even though her part of the process was done), guided us whenever we had questions, and was always approachable and reassuring. Her communication and professionalism made what can be a stressful process feel smooth and manageable. She went above and beyond her duties.

Thanks to her dedication and support, we successfully secured the apartment. We’re genuinely grateful for all her help and would highly recommend Caitlin to anyone looking for a place.

23 lutego 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you so much for such a thoughtful and detailed review.

We’re absolutely delighted to hear how positive your experience was with Caitlin. She truly takes pride in making sure every stage of the journey — from the initial viewing right through to move-in — feels clear, supportive and stress-free, so it’s fantastic to know that came across.

Your comments about her knowledge, communication and ongoing support will mean a great deal to her. Going above and beyond for our residents is exactly what we strive for, and we’re so pleased she was able to make the process smooth and reassuring for you.

Congratulations on securing your new apartment — we wish you every happiness in your new home, and if you ever need anything, we’re always here to help.

Oceniono na 1 z 5

Persistently harassed by automated phone calls

Subscribed to receive information about a property in London. Over the following week I was harassed with AI phone calls from different numbers, multiple times a day.

I withdrew consent to be contacted, yet they still persisted with the barrage of calls.

12 lutego 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you for bringing this to our attention. We’re very sorry to hear about your experience.

This is certainly not the standard of communication we aim to provide, and we understand how frustrating and intrusive repeated calls can feel — especially after you’ve withdrawn consent.

Please be assured that we take data protection and contact preferences extremely seriously. We would like to investigate what happened and ensure your details are fully removed from any communication lists immediately.

If you’re happy to, please contact us directly with your details so we can resolve this as a priority.

Thank you for flagging this — feedback like yours helps us improve our processes.

Oceniono na 5 z 5

Great experience with Zeeco

Great experience with Zeeco, super friendly and warm and really convinced us.

9 lutego 2026
Opinia niezależna
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Odpowiedź od Home Made

Thank you so much for your lovely feedback!

We’re delighted to hear you had a great experience with Zeeco and that the team made you feel welcome and supported throughout. Creating a friendly, warm environment is exactly what we aim for, so it’s wonderful to know that came across.

We really appreciate you taking the time to share this!

Oceniono na 5 z 5

Zeeco is great very helpful lovely flats

9 lutego 2026
Opinia niezależna
Logo Home Made

Odpowiedź od Home Made

Thank you so much for the kind words!

We’re really pleased to hear you found Zeeco helpful and that you liked the flats. It means a lot to us that you had a positive experience.

We appreciate you taking the time to leave a review!

Oceniono na 5 z 5

Zeeco’s the man!

I had a great experience at Enclave Croydon c/o Homemade Agency. The tour was smooth and well-organized, and the overall atmosphere of the property was welcoming and modern. Zeeco was a cool and very accommodating tour guide—friendly, patient, and happy to answer all questions. He explained everything clearly and made the viewing comfortable and stress-free. Overall, a positive experience and I’d recommend booking a tour, especially with Zeeco.

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Zeeco was so helpful

Zeeco was so helpful. He helped guide me through what could have been a very stressful process, with such kindness and diligence. Highly recommend!!

3 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Wembley Viewing

- I had a fantastic viewing of the Wem Tower with Zeeco. He was incredibly friendly, professional, and thorough throughout the entire visit. He walked me through all the key features of the flat and took the time to explain which layouts and options would best suit different needs. His knowledge, patience, and genuine willingness to help made the experience feel effortless and enjoyable.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Thanks Michael

Thanks Michael for our viewing at Wem Tower. He was able to answer all of our questions and provide all the details we needed. We appreciate you accommodating the evening viewing and taking the time to talk us through the interest form too

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Top notch

The viewing was amazing. The whole building looked brand new and the facilities are top notch.

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service by Michael

The properties are really well maintained and the amenities provided are very good for the price. Thanks to Michael for a smooth viewing and explaining all the details.

26 listopada 2025
Opinia niezależna

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