I am extremely satisfied with the service I received. Lucy Wood and Ash Baldwin took great care of me throughout the entire process. Especially Lucy, from the very beginning, answered all my question... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Virginia and the team at Homemade Homes have been nothing short of exceptional. The communication has been easy, thorough and professional throughout and they have made the process of purchasing... Zobacz więcej
Reakcja na opinię
I am super pleased with the service I have received from homemadehomes. Although it has been a waiting game for my shared ownership we got there eventually and when we did the team were very thorough... Zobacz więcej
Reakcja na opinię
I'm currently in the process of purchasing my first home through Homemade Homes and have had such a positive experience so far. Lucy has been absolutely brilliant from the beginning. She's been frien... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Deweloper
- również w kategorii:
- Wspólnota mieszkaniowa
O Homemade Homes
Napisane przez firmę
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Dane kontaktowe
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Zjednoczone Królestwo
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,6
Doskonała
212 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thank goes to Charlotte Swan
Thank goes to Charlotte Swan, for help me though the process.
Looking forward to viewing the property.
20 grudnia 2022
Odpowiedź od Homemade Homes
Thank you Darren for leaving us a FIVE-STAR review. You'll love your new home and Charlotte can't wait to show it to you.
Charlotte at Homemade Homes has been..
Charlotte at Homemade Homes has been a great help from the start of the process, excellent service and has made the home buying process so much easier so far! Very good communication throughout and have been kept in the loop.
23 listopada 2022
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your feedback. Charlotte will be thrilled to hear your positive review.
Friendly and helpful staff
Friendly and helpful staff, especially Josh. My enquiry was dealt with swiftly and informatively. One happy customer.
28 października 2022
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your feedback, Josh will be delighted to hear that you've left a review.
Excellent service
Excellent service, all questions answered and good recommendations too in regards to home buyers. Highly recommended.
28 października 2022
Odpowiedź od Homemade Homes
Thank you so much for your kind words Thomas. We really love to hear your thoughts.
Odpowiedź od Homemade Homes
We're delighted that we've been super fast and friendly! Thank you so much Adam.
Positive feedback for Homemade Homes.
I have been extremely happy with all of the communication and support I have had from Homemade Homes. The staff have provided me with the information I needed to help me in my move and I'd like to offer them my sincere thanks.
30 września 2022
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you so much for your review, Hilary. We’re glad the team could provide you with all the needed information. Your thanks genuinely mean the world to the team.
Customers a mere commodity
Appalling customer service.
Recommend independent complaints manager to replace cavalier one who doubles as manager I complained about!
Attempted purchase 11th March, and in spite of est agent being told in March electricity would be switched on and property cleaned, along with new 99 yr lease, this still hasn't happened 30th May!
Recommend ALL legal docs collated as soon as property put on the market not MONTHS after sale agreed, and quit excuses like 'we didn't know whether the property would sell.'--cavalier attitude now impacting a whole series of decent honest people.
Recommend Homemadehomes detail what's included in sale AND the location of it instead of expecting est agent to second guess where garage, additional storage, access is sited etc............
Recommend checking all computerised docs so wrong ones sent to solicitor(six times!)cannot be idiotically blamed on the computer!
Recommend that the lease is drawn up prior to advertising NOT three/four/five/????? months after sale agreed. Sorry still waiting.................
Recommend conveyancing begins as soon as sale agreed, as is normal, NOT ....sorry when are ALL legal docs to be sent to my sol?? Does this manager even know what conveyancing involves...her poor use of written language evidences she doesn't.
Recommend manager put on an English course as her written comms is appalling---no experience of using technical terminology appropriately etc Answers any question except the one you ask, and gives gratutious information to cover up the fact she hasn't a clue about what she is talking about......e.g My Q.when will conveyancing begin?(asked over five times)
Her Ans. I don't know when conveyancing will end!!!!!!!!
My buyers are tearing their hair out, so am I at the total incompetence feeding the delay of a purchase which would in the real world take only eight weeks. The whole process is costing me money with a string of contractors wondering what is going on. In addition agencies that have dealt with this org fail to give positive appraisal unsurprisingly.
Disgraceful company turning what should have been a simple swift cash purchase into a tour of insolence and poor management.
'Resale purchase' used in reply demonstrates another abuse of terminology, why not just say 'purchase?' Also I would prefer using my solicitor for help with the purchase, who still awaits being sent all legal docs related to my purchase..........
30 maja 2022
Opinia niezależna
Odpowiedź od Homemade Homes
Thank you for leaving us a review with suggestions for improvements. We are very sorry that your resale purchase has taken much longer than we would have liked. We are listening and will use this feedback to improve our communication and processes. I understand our team are already in contact with you directly to help further.
Absolutely shocking company who’s sales…
Absolutely shocking company who’s sales team have no idea what is going on with the properties once they are sign off,
Constantly ringing to chase things up when they have no idea what is going on because no one is on site, worst experience of a new build company, take your money then disappear and don’t care about the customer.
Never buy from this developer
27 maja 2022
Odpowiedź od Homemade Homes
Hello Lorraine, thank you for taking the time to leave us a review and for your feedback. We are sorry that you have had a negative experience. Our show home was open by appointment only at this development due to the low number of homes available. We have dedicated resource in our team to communicate with those that have reserved a home with us. Our sales manager will call you to discuss the issues raised.
We wish you all the best with your move.
Kind regards
Homemade Homes
Very helpful and trust worthy.
23 maja 2022
Odpowiedź od Homemade Homes
Thank you Charley. We'll pass your comments onto Adam who will be delighted to hear that you've left a review.
Helped us move into our new home
Overall a good experience with Homemade Homes, we had experience of shared ownership before so knew the ins and outs. On the day of completion everything went smooth and handover was quick, easy and stress free. We had a few questions through out the process and had to chase with certain things but overall communication was good and we would always get a response.
Thank you to Adam and Nicole who helped us with everything.
11 lutego 2022
Odpowiedź od Homemade Homes
We're delighted that your special move in day was easy and stress free. We'll pass your thanks to Adam and Nicole, this will mean a great deal to both of them.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.