Home Garden Direct Recenzje 228

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We ordered a set of modular outdoor furniture. It arrived it in an excellent condition and looks exactly like the photos. One part was missing however it was very promptly sent the next day and arrive... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some sc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A mino... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami z trzciny
  3. Producent mebli
  4. Sklep z meblami zewnętrznymi

Napisane przez firmę

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

228 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy and quick ordering

Easy and quick ordering. Prompt delivery. Clock was what I wanted.

29 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Mr & Mrs Davis,

Thank you for your feedback, very much appreciated.

Kind regards

Oceniono na 5 z 5

Prompt delivery

Very prompt delivery of our St. Tropez corner set. Its a great product at a good price point.....plus excellent customer service.

25 kwietnia 2026
Opinia niezależna
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Pat,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 5 z 5

Amazing customer support and products

We ordered a set of modular outdoor furniture. It arrived it in an excellent condition and looks exactly like the photos. One part was missing however it was very promptly sent the next day and arrived very fast. The service was exeptional. Especially the communication with the customer support (Nick). I will order from here again.

28 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Maria,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 1 z 5

This company also sells on Amazon

This company also sells on Amazon. I placed an order, the delivery date came and went. I contacted them, was asked to wait even longer. I waited, still nothing. Turns out the item was never even sent. All they could do was refund me. A ridiculous experience

2 kwietnia 2026
Opinia niezależna
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Scott,

We no longer sell on Amazon and haven't done since the beginning of last year. We have contacted you to remove the review as this would be about a different company.

We are "Home Garden Direct", there are some companies with similar names but I can assure you that this is not us as we no longer sell on Amazon.

Kind regards,
Home Garden Direct

Oceniono na 5 z 5

I telephoned customer service spoke…

I telephoned customer service spoke with nick and he was great helpful and professional. Pleased with the product and service

28 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Lisa,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 5 z 5

Great product

Great product, good price point and delivery promptly.

27 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Mr Law,

Thank you for your feedback, very much appreciated.

Kind regards

Oceniono na 5 z 5

Really lovely selection of furniture…

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A minor delivery query over courier splitting the boxes over 2 different days was easily and quickly sorted. Nick at Home Garden Direct customer services was really helpful. He promised to sort everything and call me back with details, which he did. My second box arrived next day as promised plus a follow up call from Nick to check that everything was OK. Brilliant and friendly service. Great company to do business with. Would highly recommend.

13 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Cas,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 5 z 5

Great price for my outdoor corner sofa…

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can’t complain ,it looks fab in my patio area .Great communication with Home Garden Direct from ordering to being delivered .Thanks I love my purchase .

20 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Tracey,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 1 z 5

Beware deliverers won’t take upstairs

No indication on website or even in shipping policy that delivery guys wouldn’t take upstairs, or anything to ask for that or indicate it was required or not.

15 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Ian,

Thank you for the feedback.

The courier service provided is the standard offering that we have on the website, which is to the hallway. We can potentially arrange other delivery options which we would need to discuss in advance, due to the number of different variables.

We will look to have the website updated with this information.

Kind regards,

Oceniono na 5 z 5

Very good purchase for the price

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

30 marca 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Joaquin,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Oceniono na 5 z 5

Really lovely sofa

Really lovely sofa, quick delivery & super helpful delivery driver.

7 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Oceniono na 1 z 5

Extremely disappointed

Extremely disappointed. Quality very poor, too 2 hrs to put together not 60 mins as stated, seating is hard and thereforr extremely uncomfortable. Cant return as I have recycled box and they said need in original! Awful

7 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Toni,

Thank you for the feedback.

We did have a conversation on chat about this, and as discussed it does state on the website that there was assembly required. We did also agree a gesture of goodwill, which you confirmed were happy with at the time.

Kind regards,

Oceniono na 3 z 5

Not as comfortable as I had hoped. Screws missing, slippery cushions.

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some screw holes difficult to line up for an 80 year old. Cushions very slippery material and do not stay upright but slide flat when not sitting on sofa. Not as comfortable as I had hoped so rather disappointed.

13 kwietnia 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Mrs Warner,

Thank you for the feedback and for taking my call to see if there was anything we could do for you. Apologies again for the missing parts, we can always send these out if there do happen to be any missing.

Kind regards,

Oceniono na 5 z 5

Great Customer Service

Needed to delay delivery so I would be home for delivery and they delayed order. Very helpful. Purchased before from them and always give a very good customer service.

24 marca 2026
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi,

Thank you for your very kind feedback, much appreciated.

Kind regards

Oceniono na 5 z 5

Amazing customer service from the team…

Amazing customer service from the team (Nick) who went above and beyond for me. My issue was not only fixed, but fixed at an expedited rate. Will recommend to anyone for impeccable after sales customer service!

25 marca 2026
Opinia niezależna
Logo Home Garden Direct

Odpowiedź od Home Garden Direct

Hi Hills,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

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