Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Zobacz więcej
Reakcja na opinię
I have received my egg hanging chair, and I am absolutely delighted with it. The quality is excellent, and it was very easy to assemble. It looks beautiful on my balcony and has completely transform... Zobacz więcej
Reakcja na opinię
I am nearly 80 yrs old and was able to put it all together on my own Unfortunately I did not find the Drill bit for tightening the screws until the end of assembly.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Dane kontaktowe
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Zjednoczone Królestwo
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,6
Doskonała
262 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very happy with Egg chair, very comfortable
Very happy with Egg chair, fast delivery and very comfortable
15 czerwca 2026
Odpowiedź od Home Garden Direct
Hi Sharon,
Thank you for your feedback, very much appreciated.
Kind regards
Really positive experience
Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.
Excellent start to finish
8 czerwca 2026
Odpowiedź od Home Garden Direct
Hi Matthew,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
All arrived safely really pleased with…
All arrived safely really pleased with my furniture. Just need 😎.
8 czerwca 2026
Odpowiedź od Home Garden Direct
Hi Diane,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon (and that you get some 😎) !
Kind regards
Will Be Using Home Gardens Direct Again
Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Home Garden Direct
Hi Chloe,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Excellent value for money…
Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.
3 czerwca 2026
Odpowiedź od Home Garden Direct
Hi David,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Brilliant egg chair just as described
Brilliant egg chair just as described, quick delivery
8 czerwca 2026
Odpowiedź od Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Odpowiedź od Home Garden Direct
Hi,
Thank you for your feedback, very much appreciated.
Kind regards
Love my purchase ..
Love my purchase ... fast delivery would definitely recommend this company.
26 maja 2026
Odpowiedź od Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Reliable friendly service
Reliable friendly service. Delivery driver rang to say delivery expected within the hour.
18 maja 2026
Odpowiedź od Home Garden Direct
Hi Philippa,
Thank you for your feedback, very much appreciated.
Kind regards
Great experience all round
Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.
21 maja 2026
Odpowiedź od Home Garden Direct
Hi,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Swift delivery of my sofa bed.
Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.
20 maja 2026
Odpowiedź od Home Garden Direct
Hi Carol,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Very good quality of the product
18 maja 2026
Odpowiedź od Home Garden Direct
Hi John,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Parts missing
I liked the parts I got but the sofa has a flaw on the rattan, its twisted and I havent received the table top yet so was a bit disappointed 😔 that I didn't have the whole set for the lovely bank holiday weekend which was why I ordered it in plenty of time.
Overall the set is very nice though 👌 and the customer service was exceptional and they did everything to rectify the situation, especially Nick, thank you 😊
18 maja 2026
Odpowiedź od Home Garden Direct
Hi Christine,
Thank you for the feedback. We have been in conversations over the last week about the delay in the delivery. The courier has been exceptionally busy due to the Bank Holiday and good weather.
The tabletop delivery has now been scheduled and we have agreed a gesture of goodwill.
Apologies again about the delay!
Kind regards
Would recommend
Very fast delivery, easy assembly, the swing is good quality. Would recommend.
8 maja 2026
Odpowiedź od Home Garden Direct
Hi Anna,
Thank you for your feedback, very much appreciated.
Kind regards
Very neat sofa abd table set. Perfect for smaller garden.
Great product. Looks good and easy enough to put together with instructions
11 maja 2026
Odpowiedź od Home Garden Direct
Hi Rowena,
Thank you for your feedback, very much appreciated.
Kind regards
Easy and quick ordering
Easy and quick ordering. Prompt delivery. Clock was what I wanted.
29 kwietnia 2026
Odpowiedź od Home Garden Direct
Hi Mr & Mrs Davis,
Thank you for your feedback, very much appreciated.
Kind regards
Prompt delivery
Very prompt delivery of our St. Tropez corner set. Its a great product at a good price point.....plus excellent customer service.
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Home Garden Direct
Hi Pat,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Amazing customer support and products
We ordered a set of modular outdoor furniture. It arrived it in an excellent condition and looks exactly like the photos. One part was missing however it was very promptly sent the next day and arrived very fast. The service was exeptional. Especially the communication with the customer support (Nick). I will order from here again.
28 kwietnia 2026
Odpowiedź od Home Garden Direct
Hi Maria,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture arrived quickly and is great…
Furniture arrived quickly and is great quality
19 kwietnia 2026
Odpowiedź od Home Garden Direct
Hi Tracy,
Thank you for your feedback, very much appreciated.
Kind regards
I telephoned customer service spoke…
I telephoned customer service spoke with nick and he was great helpful and professional. Pleased with the product and service
28 kwietnia 2026
Odpowiedź od Home Garden Direct
Hi Lisa,
Thank you for your kind feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.