Himiway Recenzje 

I purchased the A7 Pro after having to send back a Urtopia Fusion GT for horrible service. Freya at Himiway was excellent in helping with my new bike.

Freundlich, schnell und hilfsbereit.

Had ordered the wrong product. Was contacted before it shipped. Was able to get a refund and not deal with having to ship anything back. Very helpful and knowledgeable. Great customer service.

Extremely helpful in helping me. Sorry to help an insurance claim I've had my himiway bike for about 2 years and absolutely love it. Customer service is always top-notch

Sehr schnelle und freundliche Support.
Der Kontakt war einfach unkompliziert und die Lieferung mit Sendungsverfolgung ebenfalls schnell.
Danke.

We had a slight hiccup with the gear bags we bought and Freya was quick to help and even followed up to verify that we had it figured out. Great service!

MIke was able to find the part I needed which was a part on the himiway bike rack and make provisions for me to order it.

Great response time, more than willing to be helpful, find a solution. Truly a quality company with that sells a quality product. Some companies do not know how to navigate the online landscape, but this company is great and makes the feel customer feel safe, gives them assurance

Freya was helpful in identifying and expediting the fender bracket for my himiway cruiser.
Fast efficient service.
Thank you,
Fred

Excellent customer service from Freya. Very prompt and very responsive. Thanks a bunch!

Schneller und freundlicher Support.
Problem mit der Fahrradbeleuchtung wurde in wenigen Tagen gelöst.

Evans responded good and very fast on my technical questions , and came with a nice solution.

After troubleshooting several error codes, I had to replace a motor, controller, and torque sensor. Each time I have reached out to Himiway their responses have been prompt and they have provided helpful links to assist with part replacements. I now have a working bike and I am thankful for that.

The great service and wonderful quality of my D7 Pro prompted me to purchase a D5 ST for my wife.

Special thanks to Sylvia for her prompt and courteous service. She went out of her way to insure our complete satisfaction!

The communication with the sales and customer support people I've been in contact with have been top quality. They understand the issues and go above and beyond to resolve all issues.

To be honest, the speed of shipping has been less than I would like but overall that's a fairly minor point.

Freya replied in a timely manner to my email, she got me takin care of and was very helpful

Customer service. Freya at himiway was outstanding. Once she reached out to me not even aware that I needed assistance. She connected with me at the right time. Helped me with items I needed to get bike up and running. I cannot say enough. She even followed thru to insure I was satisfied and my order was complete.

Over the past few years I have purchased 4 Himiway e-bikes. I have well over 3,000 miles on 2 of them. I have had to contact Himiway support only a few times. Each time I was more than satisfied with their support. Because of their support and my first hand experience with the quality of their bikes I highly recommend Himiway to anyone I talk with about e-bikes. I am a “more than satisfied customer “. Tc

Had a problem with the lock on my Himiway, contacted Freya at their customer service email. Freya was awesome. Answered every email in rapid time, with great information and communication. Freya even answered me over a weekend, so great service there.
If you have any question or issue with your Himiway, just ask for Freya, great service again, my problem resolved very much to my satisfaction again