Excellent customer service!The advisor had an amazing telephone manner, a lovely voice and was very polite throughout the call.They listen carefully, answered my question and reassured me that everyth... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s been 3 days today I have no internet service. They said router is faulty and sending it to me after 2 working days. Never bother to arrange engineer. Please guys avoid this service. It’s a... Zobacz więcej
Reakcja na opinię
Ash from the Technical Support Team is an absolute Gem of a person. Not only was he polite, courteous & patient but also very knowledgeable about his profession. He applied various methods to approach... Zobacz więcej
Reakcja na opinię
Chris Bellot was very helpful and worked speedy and respectful. The service was great. After he installed the router he showed the speeds and told us everything on how to get connected and was wonderf... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With HeyBroadband, you're always guaranteed high-quality broadband because we only provide 100% fibre to your door! From 100mbps at £23 a month to 1000mbps at £43 a month, you can expect a speed that is unmatched by traditional broadband. Work, play and stream with unlimted data and devices.
Transform your home with Hey!Broadband 100% full fibre!
The best broadband, that's 100% full fibre, fast fair and affordable.
Bringing you the fastest, most affordable broadband available, you do not have to compromise on quality with our 100% future-ready full fibre! Plus you get an installation (worth £150) and router provided for free!
Dane kontaktowe
25 Wilton Road, SW1V 1LW, London, Zjednoczone Królestwo
- 0330 822 2878
- info@heyb.co.uk
- heybroadband.co.uk
4,0
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Resolved my issue through WhatsApp
I was able to resolve my billing issue over WhatsApp - Sandile Mhlanga helped me. My situation was a little convoluted but they understood what I needed and were able to sort out what I needed. I'm very pleased at how easy and efficient the service is.
6 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Rachel,
Many thanks for taking the time to leave us a review. We are so thrilled to hear you have had a 5 star experience with Hey!Broadband. Reviews like yours truly keep us going. Remember, you can share your referral code with your friends and family to get them #happilyconnected with us and you can both earn rewards for this!
Thanks for choosing us & best wishes,
Khushi
H!B
Friendly and efficient service
Chris Bellott was very friendly, knowledgeable and efficient.
Explained everything really well and set everything up - working perfectly. Thanks again!
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Kevin,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Great experience from start to finish
Great experience from start to finish. Installation was excellent by civil team and Chris Bellott who did a fantastic job with house installation. He was excellent. Broadband is fast and stable.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! MG,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Sandile was very polite and helpful
Sandile was very polite and helpful. He handled my query quickly and efficiently.
4 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Paul,
Many thanks for taking the time to leave us a review. We are so thrilled to hear you have had a 5 star experience with Hey!Broadband. Reviews like yours truly keep us going. Remember, you can share your referral code with your friends and family to get them #happilyconnected with us and you can both earn rewards for this!
Thanks for choosing us & best wishes,
Khushi
H!B
Well done job.
I've to express my gratitude to Mr CHRIS BELLOTT for his responsiveness and a great professional attitude.
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Kremena,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Yadwinder very professional
Yadwinder very professional, kind, helpful person. Done amazing job
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Malgorzata,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Good communication customer service…
Good communication customer service skills and completed job on time.
Chris Bellott is wonderful engineer and respectful person
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Mohamed,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Very good service
Very good service, Chris Bellott attended my internet and all is working remarkably well, tanks
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Sourav,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Yadwinder worked with our electrician…
Yadwinder worked with our electrician to solve the install problem.
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Dan,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Yadwinder is very good with customers…
Yadwinder is very good with customers and work professionally
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Gurmeet,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Good customer service.
No long waiting time to speak with customer service agent. Agent Sandile Mhlanga dealt promptly and fully with my request. No need for me to call back.
3 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Audrey,
Many thanks for taking the time to leave us a 5 star review. We are always striving to deliver an exceptional customer service to our streamers! Thanks for choosing us to stay #happilyconnected.
Don't forget, you can use your referral code to share the full fibre greatness with friends and family to earn reward vouchers!
Best wishes,
Khushi
H!B
Odpowiedź od Hey!Broadband
Hey! Kajal,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Odpowiedź od Hey!Broadband
Hey! Gobind,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Sandile Mhlanga was really helpful
Sandile Mhlanga was really helpful with my query.
2 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Laura,
Many thanks for taking the time to leave us a 5 star review. We are always striving to deliver an exceptional customer service to our streamers! Thanks for choosing us to stay #happilyconnected.
Don't forget, you can use your referral code to share the full fibre greatness with friends and family to earn reward vouchers!
Best wishes,
Khushi
H!B
Chris Bellott was really helpful and he…
Chris Bellott was really helpful and he installed the WIFI connection perfectly for me . Very helpful and polite
2 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Drill,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Pathetic people and company
1 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hi Rehman,
We're sorry to read your review.
Whilst we fully appreciate that not every customer will have a positive experience, we do feel it is important that reviews provide enough detail for us to understand where we fell short and where possible, put things right.
Following your review, we reached out via Trustpilot to request further info so that we could investigate your concerns. Unfortunately, we did not receive a response, which means we have been unable to identify your account or understand the circumstances that led to your experience.
Constructive feedback helps us improve and gives us the opportunity to resolve issues for both existing and future customers. If you would still like us to investigate, please contact us at info@heyb.co.uk quoting your review and we'll be happy to look into the matter.
We remain committed to delivering the 5-star experience we strive to provide to all of our customers.
All the best,
Khushi
H!B
The best WiFi fitting experience I have…
The best WiFi fitting experience I have ever had dragos was carry respective and kind
1 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Gvido,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Nice work
Nice work, Chris Bellott attended my installation today all great and online, thanks
1 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Sayer,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Very efficient quick service from Chris
1 lipca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Robert,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Chris ballet work very well.
Chris bellott , work very well in my WiFi today great speeds.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Hey!Broadband
Hey! Prabhjot,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.