Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Recently bought HP2900. Registered & signed for instant ink( by mistake). Printer works intermittently, won't connect to Internet. Sick of standing for hours trying to get it to work

Oceniono na 1 z 5

I saw an advertisement for a Hewlett Packard laptop compuuter and printer that was being advertised online. I bought both, and the printer came with a £30 cash refund on application after delive... Zobacz więcej

Oceniono na 1 z 5

Bought a printer and yes it was cheap! No wonder the amount of ink it used! So got an ink subscription from the which I later cancelled , I still have some ink left but now it’s stop working and a mes... Zobacz więcej

Oceniono na 1 z 5

I upgraded from HP Photosmart 5520 printer to the HP Smart Tank 5107, Now this is a very honest review, HP smart Tank 5107 is a total waste of money, I use photoshop to edit all my images and when sen... Zobacz więcej

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

265 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,1

Wszystkie recenzje

(265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Prompt obsolescence

After 2-3 years without problems, now I keep having problems: black screen, white screen, crashes, slows down, transform sleeping mode into crash etc...

I hope there is no causality relation but in parallel, I kept receiving offers to buy support and notification sthat my computer may not be supported anymore.

Will not buy again HP. ASUS (sons computers) far far better.

12 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

My laptop developed a fault.

My laptop developed a fault.
Item was collected the next working day and returned to me in 2 days.
Work was carried out by Flextronics Gsm Hp Laptop under warrantee.
Not only did they repair fault but also changed the case of the laptop due to a bad scratch for free.
Most companies will have refused to repair due to scratch, HP din to as it had nothing to do with the fault of bad GPU.

28 października 2021
Opinia niezależna
Oceniono na 1 z 5

I thought I would give HP a fair go at…

I thought I would give HP a fair go at resolving my issues. Spent ages with virtual assistant.....then on the App. support. Did not get any solutions. Yet my printer worked fine until recently. My advice would be to buy any printer but HP. My experiences echo all the negative reviews that have been posted already. I will certainly not be recommending HP to anyone.

19 października 2021
Opinia niezależna
Oceniono na 1 z 5

A company that truly shows how little…

A company that truly shows how little it cares about customers.

HP deliberately play games with their software drivers so that products do not work as operating systems get upgraded. This is a weak attempt to get people to buy a new printer/scanner/camera each time operating system companies update their software, and is considered in the software industry to be the lowest of the low.

A quick search for any printer model older than 5 years shows THOUSANDS of users hunting for software that will enable to continue to use the product they have paid for!

Never have I seen any software related company play so many games, hiding driver versions that work, removing articles that help people fix issues with HP products.

I will never give HP another penny of my money and I highly recommend others to follow suit. This is dishonest, unethical behaviour.

27 września 2021
Opinia niezależna
Oceniono na 1 z 5

I wish I had not been sold my Deskjet…

I wish I had not been sold my Deskjet 2600. Wireless seems to drop out, and when trying to connect it prints pages of gobbledygook. I just wanted a printer to connect to my laptop. I pay £1.99/month and don't know if my printer is connected properly. Account: 9299019406

21 września 2021
Opinia niezależna
Oceniono na 1 z 5

APPALLING! Another company with appalling after…

Another company with appalling after sales service! I have been made to wait hours on the phone, then asked to repeat things over and over! Now my replacement printer has not arrived as promised! I will remove all HP products from my home because if if I can't trust after sales then I'm wasting my time and money!

21 września 2021
Opinia niezależna
Oceniono na 1 z 5

Let down customer

Trying to buy a laptop but still waiting on customer service to complete my student registration. When chased up advised it would be done within 48hrs and still waiting. They don't seem to need my business.

28 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Will not buy HP Printers due to built in obsolescence

My old HP Officejet 6500A All-in-One Printer doesn't load paper any more. But I recently spent a whopping £88 on new ink cartridge multi pack 920 XL which I can't use but are still in warranty. I am willing to buy another HP printer if I can swap these for new ones. Can I find out if/how I can do this? I've spent about 3 hours on the web. Found a phone number but it's all recorded messages. HP are too big and don't care about their customers or the environment as they seem to have built in obsolescence.

6 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

HP Officejet 4620 and Easy Ink

This is the last time I'm buying a printer from HP. For the last 3 days I've been trying to resolve a printing issue, buying new cartidges and the printer still reading as ink low and pushing for easy ink subscription on a daily basis.

I've waisted over £55 on new ink and using up lots of paper trying to resolve the issue.

So today I've bought an Epson.

4 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Second review for this useless firm

Second review for this useless firm. Printer purchased last year (desk jet 3760).
It's never worked as it should , wireless feature only works if your literally sitting on it.
Continually jams with paper & if you ask it to print more than 10 pages it simply forgets what it's doing !!
The only thing that it prints with success is it's own diagnostic pages.
Spent hour's & hours on the phone to technical support to no avail.
Hp won't except that this is a faulty product..
I've asked them to send out another machine and they'be simply refused on the provision it wasn't purchased online directly from them on line.
Absolutely the worst printer we've owned followed by diabolical aftercare.
I strongly urge anyone not to buy from these disgusting multi millionaire fat cats.
The product's (printer's) are sub standard .
Please share :)

20 lipca 2021
Opinia niezależna
Oceniono na 1 z 5

Really unhelpful company who just told…

Really unhelpful company who just told me to buy another printer. As if I would buy from HP again. Had a deskjet 2630, which has just started jamming up every time I try to print, and I've not had this issue before. I tried resetting, tried cleaning the rollers with a little isopropyl alcohol, but this seemed the excuse to not receive any service or help from the customer service operator. Been paying for HP instant ink too so what a waste. Think twice about buying a HP printer in the future. Perhaps the scanning feature is the only thing that remains working, but photocopying and printing just causes paper jams for no reason. The HP website is horrible and doesn't lead to any solutions. HP on facebook at least they respond quickly, but then again it's just the same run around, although the last guy was helpful in getting me a black cartridge sent out that should have been sent out when I inserted my last, but was not. He sorted out, so I am grateful.

I think I owed a HP printer many years ago which faced in ink blur problems and I was using compatible cartridges at the time and they STILL helped, and I paid £10 to HP and they replaced it even when it was out of warranty. Something must have changed. Customers must not account anymore and it's a shame. Has put me off now.

8 lipca 2021
Opinia niezależna
Oceniono na 4 z 5

So far so good

This year, after a disastrous experience with another brand, I bought an HP laptop online.
I recieved it next morning, very fast delivery. Some minor problems with invoicing, solved quickly and smoothly.
I did not have any problems with the laptop so far I decided to write this feedback, although it seems that there is nothing special, with another company these could turn into big problems.

2 lipca 2021
Opinia niezależna
Oceniono na 1 z 5

Very poor experience

My recent experience with HP UK has been delivery delays, products that failed (one within 2 hours) and awful customer support. I’m utterly fed up with having to engage with them. Shop elsewhere.

15 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Bought a 17.3" laptop some 8 years ago

Bought a 17.3" laptop some 8 years ago, screen went awol after 7 months and they wouldn't accept a warrenty claim...
Swore i'd never use them again but last year i got talked into spending £800 on another laptop... 15 months on some letters on the keyboard are now failing to print on screen...
I'm out of their so called warranty period but with spending that kind of money i'd expect lifespan of at lest 5-8 years!
If you are looking for good customer service or an item that is fit for purpose and will last, look elsewhere!

7 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Purchased a new printer that has proven…

Purchased a new printer that has proven to be faulty it seems HP have a service support system that makes it impossible to contact or speak with anyone. The virtual agent is a con, seems incapable of recognising the problem and sole purpose just to frustrate customer. They bare the worst service support I've ever come across. Even one star or bad is to good for this company, avoid where possible

27 maja 2021
Opinia niezależna
Oceniono na 1 z 5

HP green? ... don't make me laugh

I have an old business laptop (8470p) which I have lost the bios password for. HP always would support people who this had happened to, until apparently a year a go they had a change of policy (not communicated) and decided they just wouldn't any more. The policy means that a perfectly serviceable machine might in effect become a door stop. I am not sure how this is aligned with EU and UK policies about not wasting and throwing away electronics.

25 maja 2021
Opinia niezależna
Oceniono na 1 z 5

What has happened to Hp, crooks and scammers

What has happened to Hp. gone down the good old USA of sell and forget it seems.
They have no customer service at all, I have a regular printer fault, it gives me an error code but there si no one to contact about it.
Virtual agent? please dont make me laugh , no virtual agent ever solved anything.

Also their instant ink is a criminal scam , they can disable cartridges so you cannot drop out the plan and run down supplies, everything you have bought is disabled over night and cannot be 'run down'. You get the impression that Donald trump is on their board such is their total indifference to poor reports on customer service

24 maja 2021
Opinia niezależna
Oceniono na 1 z 5

HP Deskjet 3760 - Possibly the most infuriating printer in the world, or close

A tiny printer that is so over-clever that it requires the user to engage in constant research of online faqs, help manuals, etc just to get it to print a single document - day after day. Have it hard wired and available for wi-fi, but neither approaches seem to work for an hour or so, then all of a sudden, it starts to print. Oh, for the days when you simply clicked "print" to get the job done. I always look for the best in everything, but this is a truly awful piece of uber-technical junk. Why did we have to lose so much of what was good about the old days????

21 maja 2021
Opinia niezależna
Oceniono na 1 z 5

i have always used hewlett packard…

i have always used hewlett packard printers , i bought another officejet last august, gone wrong twice now, and i cant get any help at all other than a virtual agent who is no help at all, absolutely disgusted with service, whats happened to HP

26 kwietnia 2021
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej