Hewlettpackard Recenzje 

I saw an advertisement for a Hewlett Packard laptop compuuter and printer that was being advertised online. I bought both, and the printer came with a £30 cash refund on application after delivery. The details of the refund scheme were to be enclosed with the printer. However, they weren't.

So I went online (again) and discovered that the refund process was dealt with not by postal application but by online application.

I managed to successfully find the correct website, and was then faced with answering some daunting questions. Needless to say I required some assistance, and so I contacted HP via their dedicated portal. That was 24 hours ago, and despite being assured that my enquiry would be answered promptly, I have heard nothing from them.

I cannot for one moment imagine that a company as big and well respected as Hewlett Packard would be making it difficult for me to claim my £30 cashback, but I am now at the point of giving up completely.

Recently bought HP2900. Registered & signed for instant ink( by mistake). Printer works intermittently, won't connect to Internet. Sick of standing for hours trying to get it to work

Bought a printer and yes it was cheap! No wonder the amount of ink it used! So got an ink subscription from the which I later cancelled , I still have some ink left but now it’s stop working and a message comes up saying cartridges only work with an active subscription! Cheeky xxxxxxx so going to change it, they can control it. Be careful

I upgraded from HP Photosmart 5520 printer to the HP Smart Tank 5107, Now this is a very honest review, HP smart Tank 5107 is a total waste of money, I use photoshop to edit all my images and when sent to print,..= out of line and contrast is very dark, Not a good printer, I have used the printer strings but is miles different on a true print = crap and a total waste of money

Apauling experience. cut off 3 times, no answers x 2 - then when i get through after taking all my details they try and sell me instant ink -before cutting me off again...

2 April - told that an expensive screen repair would take 9-10 days. Booked inon that basis (it was urgent)
8 April - received receipt from HP for laptop
22 April - chased HP, told that it would be possible to return laptop within 3 working days - to be confirmed by a call. No call received
Chased again multiple times. Each time commitments made but nothing happened. Finally received confirmation on 5 May that computer had been on hold in error due to admin confusion their end. Wrote emails of complaint, no response. Also on 5 May the order status mysteriously changed to show that the defective item (which they had in their possession) was due to be collected from us. 15 May - we have received an email to say that they will close the order within 2 working days if they don't hear from us about sending a laptop which I've already informed them is in their possession. We have had to buy a new laptop as it was impacting daughter's completion of her course around deadlines. We are now in the process of contacting Trading Standards. Absolutely unbelievable.

Yet another phone call to update my card information on my Instant Ink account which did not work ! I was on the phone for nearly an hour trying all sorts of things to no success. One attempt failed as the colleague could not proceed as her process would not work on my Apple laptop !
If something is not done soon my account will be in jeopardy due to failed payments.
I suggested that I give her my card information to update on my behalf but she wouldn't agree to that.

To get customer service you either have a pathetic "bot" or you have to pay.... I've just changed broadband supplier and want to make sure my printer is configured to the new network. All the other devices in my home have been done without any problems but the printer.... You'd think it would be simple wouldn't you but no. The "bot" only wants you to try to connect to the old network. If you request real assistance you are directed to a pay site to receive real people customer service. Who else does that? It is hardly service is it?

Absolutely horrendous Customer Service. I contacted Customer Support via WhatsApp as instructed via the Virtual Assistant on 8th April 2026 @ 16:46. I got no answer until 19:24 that evening saying they would be in contact in the morning. At 15:35 on 9th April I had an email saying did I still need help, which obviously I did because nobody had responded. I responded at 15:40, again no answer. I have now been waiting 24 hours and it doesn’t look like anyone can be bothered to respond. I have been an Instant Ink subscriber for 8 years. I have now cancelled my Instant Ink subscription and will be getting rid of my HP printer and buying a different brand. HP don’t deserve business as they clearly don’t care their customers. I’ve also asked for a refund of this months subscription charge, which also has received no reply. HP, wake up and read your horrific reviews, you won’t last in business if this is your attitude to long standing customers.

Ein Stern ist noch zu viel.

Mein HP OfficeJet Pro 8600 Plus hat über 13 Jahre zuverlässig funktioniert – bis man gezwungen wird, sich mit den absurd hohen Tintenpreisen auseinanderzusetzen.

Ein kompletter Satz HP 950/951 Patronen kostet inzwischen bis zu 200 €. Einzelne Farben sind kaum sinnvoll erhältlich, sodass man regelmäßig komplette Sets kaufen muss, obwohl oft nur eine Farbe leer ist. Das ist kein nachhaltiges System, sondern schlicht eine Kostenfalle.

Aus diesem Grund habe ich – wie viele andere Nutzer – Drittanbieter-Patronen ausprobiert. Kurz darauf erscheint die bekannte Fehlermeldung „Problem mit dem Tintensystem“ und der Drucker ist praktisch unbrauchbar. Kein Drucken mehr möglich, keine echte Lösung.

Ob das ein Zufall ist oder nicht, sei dahingestellt. Fakt ist: Ein technisch einwandfreier Drucker wird durch ein überteuertes und unflexibles Patronensystem am Ende zum Elektroschrott.

Das hat nichts mehr mit Kundenfreundlichkeit zu tun, sondern wirkt wie ein bewusst in Kauf genommener Zwang zum Neukauf.

Sehr enttäuschend. Für mich steht fest: Nie wieder HP.

Så snart garantien udløb opstod der problemer med at printe - ingen support og ingen nye drivere til Mac? Elendigt !

I had an instant ink subscription for a printer which was replaced under warranty. As instructed, I kept the toner cartridges but they didn't work on the replacement. Apparently HP had stopped new instant ink subscriptions for this model, though existing ones were supposed to carry on, and this replacement counts as a new printer (despite being a refurbished machine) so none of the old cartridges would work. I wasn't warned about this and was told I had to buy a whole new set of cartridges at my expense. When I tried to sort this with HP support, they kept hanging up on me.

Purchased a laptop. It arrived with a keyboard misfunction. After numerous phone calls, HP finally agreed that it was 'DOA' (their term not mine). Returned said laptop and was advised a replacement would be sent. this took more than two weeks. Guess what? It arrived and EXACTLY the same issue. Went through numerous painful calls to technical and customer services. They asked if I wanted a replacement (how stupid do they think I am?). Requested refund. Said refund took three weeks, with again numerous calls to try and find out how long it would take. Technical were actually OK but customer support appalling, barely an apology for the entire fiasco.

I've contacted HP several times to try and get a refund for a printer cartridge that does not work. They pass you around the organisation if you phone, but no one knows the answer. If you contact their website they ask you to contact the troubleshooting assistant, who is very limited and can only respond to simple requests. Drawn a blank. They do not respond to emails.

If we could go negative I would. This company has the most appalling products. I have been working for 30 years and used a lot of printers. These are the worst.

I bought online a webcam from HP. It didn't work with my Chromebook. It appeared to be incompatible. HP refused to take it back.
I tried to email them to complain, but it's only possible to communicate with a bot.
I was charged 1 pound to get an answer from them. Another bot appeared, and said to fix the problem would cost me 22 pounds!

Ink lasted a few days. No wonder it was cheap. Goin to bin it

3 weeks to deliver a laptop though advertise 2 days delivery. Only pushed delivery cos I chased.

Half hour on phone they don't pick up.

Email them to ask question and they email back saying phone instead! Rubbish service. Won't buy from the again.

awful company tried to charge me £480 to repair a 14 month old laptop that only cost £379!!!!!!!!!!!!!!

Giving 1 star cos I can't give zero. I bought a desktop printer and after printing approx 12 pages in colour and <50 in B&W it's out of ink ! And I have to tie myself into a subscription service to get more. Oh, and don't bother trying to get help - their product support is simply appalling - voice recognition that doesn't and the call back service is 'temporarily unavailable, try again later'. Really ?