Hewlettpackard Recenzje 

Bought a new Pavillion All-in-One desktop computer. It had a fault which prevented the keyboard and mouse from working. Tried technical support with no joy. Returned the unit and currently waiting for the replacement to be delivered. Over 7 days now since the return was acknowledged. When trying to get to speak to someone on their phone line constant messages about wait times. First 10 minutes, then 7 minutes, then 5 minutes, then 2 minutes...then back to the start all over again....

Why is it necessary to irritatingly waste time signing-in just to use a scanner? Very annoying.
And now HP Smart app is down. How complicated does it need to be to scan and print a document??

We have an HP printer and subscribe to their instant ink programme. Until recently this worked well. We are billed for the number of copies we print and new ink cartridges are sent when we run low. Last month we were billed for a much higher number of pages than we printed. I tried to contact HP customer service only to discover there's only a robotic system for getting help. This just didn't work. The alternative is to phone HP which is not a free call for us. To be overcharged and then to have to incur more costs to try to recoup the money is not acceptable. Very disappointed.

SPECTRE X360 do not purchase, my previous Spectre failed just after 3 years cannot be repaired as no longer in production.

Bought another Spectre £2299.00 opened box looks very cheaply made called in for return and told cannot return as purchased on business.

Customer service very unhelpful.

Never again will I purchase a HP product ever.

Extremely poor ordering system with very little help from on line or in office sales team almost as if they do not want to sell. If after service is as bad as the buying experience then don't bother

Dear Hewlett Packard, I know you will not respond to this review but I really would love to know why my laptop that I purchased from you for over £400 and is just over 2 1/2 years old, is now so slow that I need to log on and wait for 30 minutes before I can even get onto a search engine. I am retired and a light user with full security on my computer and I know there are no corrupt files. I have reverted back to my 10 year old packard bell which loads and is ready to go within 4 minutes. So sadly based on my own experiences I would never purchase one of your products ever again.

I bought a top of the range HP laptop in July 2020 in Curry's Galway Ireland. I spent €720 and it was a complete waste of money. It broke down 3 weeks ago, at the grand old age of 18 months, out of warranty of course. Do they design their equipment to do that?

I took it back to Curry's and of course they offered to send it away to England if I would pay an upfront fee. So they sent me to a local repair shop, managed by one of their ex-workers. This repair shop, after charging me €65 told me that the problem was the motherboard which would not be worth the cost of replacement.

I took it to another shop for a 2nd opinion. They immediately said: HP are the worst laptop on the market, they would never buy one, and they see my problem 3 or 4 times per week. It turns out that the ROM card gets loose and literally rattles in its casing meaning that the machine goes to bluescreen and needs rebooting. They offered a short term fix to stabilise the ROM. This worked for a while.

In my view this is a design fault that HP have in their laptops, they don't design it out, and they continue to sell their laptops as if they were the best thing ever!

I emailed HP and Curry's, no response from HP. Curry's called me from the repair site in England. They apparently forgot that Ireland is a separate country since they couldn't find my postal code! They gave me the run around until finally stating it wqas out of warranty.

My question is why are HP and Curry's selling such a substandard machine?

I'm really ticked off. One or both of these companies have ripped me off and should offer even a partial refund. HP has made no attempt to talk to me!

Not even worth a star. Bought a deskjet 3700 series all in one printer. Worst mistake. Can’t access instant ink, looking at reviews on here I doubt I should, either. Terrible customer service, telephones go through to call centre in Phillipines. Agent couldn’t or wouldn’t speak English. No other customer support available. Online agent is a bot which doesn’t understand the most basic query. Then HP Smartprint app keeps losing my printer, despite it being installed. Crap service, don’t buy from this bunch of charlatans.

HP did address my issue.
A little long winded but sorted in the end.

Greedy unscrupulous company. I purchased a Hp 3760 printer, after printing off only 16 pages of black and white print, the print cartridges were empty. Surely HP can afford to give their customers full print cartridges with every new product. This is penny pinching and miserly behaviour HP, shame on you, greedy people

I've owned my HP printer for about 2 years. It has worked flawlessly.

However, even though I own this printer, I now can no longer use it unless I create an account with HP.

HP you cannot force me to do this on my printer, my property! That was not the condition at the time of the sale!

HP make it virtually impossible to fix any of their laptops, they wont sell you the parts in the fist place, their laptops especially are poorly designed in-fact I would argue they are designed to fail, the favourite failure point seems to be the hinges, some models even have a tiny notch at the stress point near to the hinge itself, one has to wonder way the little notch is there if its not to weaken the hinge

the phone support is set up to fob you off asap if your product is out of warranty,

the only good sturdy products they make is the ProBook's and some of the older EliteBook's

recently had one were the password was forgotten and they advised the motherboard would need to be changed yet they couldn't supply one, neither could they recommend anyone despite the laptop being a few weeks out of warranty.

I tend to stay away from HP stuff, poorly designed products and poor customer support, might be a different sorry for their large corporate clients I suspect

I've been waiting for 30 minutes on a page that says "Thanks for waiting" on my phone whil;e setting up my HP printer. I just wanted to print one black and white page and it's been half an hour for setting up the printer creating accounts. Since I have nothing else to do while waiting for all of these I felt compelled to leave a review. I will be definently avoiding to purchase anything with the HP brand on it. They used to be good, but now the user experience is just crap. Do not buy ! unless your hobby is creating accounts and waiting around for stuff to be configured or set-up.

I have two HP laser printers, out of warranty. For my small businesses. New firmware has now turned my two printers into bricks! I used non HP toner in my OUT OF WARRANTY printers that now wont, scan, email, copy or print. I cant afford to replace the toner at the astronomical price of HP toners at the moment so am now stuck unable to print for my businesses. I WILL NOT BE PURCHASING HP TONER WHEN I CAN AFFORD TO. I WILL BE PURCHASING DIFFERENT PRINTERS.

Not sure why everyone has such a downer on HP. I've had nothing but great service - when a fault with a scanner couldn't be fixed via phone support they replaced it no questions asked, despatched the same day.

Also, there was no endless waiting for tech support on the phone - my call was picked up straight away.

Better than Apple, Microsoft, Dell and all the others combined.

Rubbish 'support' - feel violated the way I was treated. They don't care. Don't listen. Unbelievable. DON'T BUY FROM THIS UGLY PEOPLE

Only bought this printer because HP305 ink cartridges don't appear to be available!! have previously owned, successfully used and set up other HP printers - I appreciate this is one of the cheapest models in the range -and as I said bought in an emergency situation... but very disappoimnted very slow very complicated to set up won't print documents [prints error and status messages ] I will struggle on with it until HP305 cartridges are available again, but fear I have wasted my money - IF you are going to buy an HP printer DO NOT BUY THIS 'Mickey Mouse' bit of kit pay a bit more and get a printer that is up to the standard you would expect from a major company like Hewlet Packard

Bought 3 HP laptops (daughters and myself) along with a HP Envy 7134 printer). The laptops have been fine but the printer has been dreadful, constantly going offline even though the printer says its connected to the wi-fi and the signal strength is "excellent". I've tried all the recommended solutions from the virtual adviser and the HP Support Assistant and the HP Print & Scan Doctor. I can spend anything up to 2.5 hours before the problem is finally fixed only for it to happen again and again and again, sometimes within hours, sometimes within a few days. Off we go again, fix after fix after fix. The printer quality is actually good and the HP printer ink service is excellent but the incessant issue with the printer has left a nasty taste in my mouth. Judging by other comments on the HP Support Forum, this is a common and known issue.

I am writing about the HP Instant Ink program. In short, avoid it all costs. It is an absurdly confusing program that is really no more than a high-pressured rip-off. I can't believe I fell for it and now, after cancelling it, I am being told that the unused cartridges I received under the program can no longer be used!! How low-rent can a company be. Hewlett Packard, I am embarrassed for you!

Hp Envy Printer 6400
Keeps going to sleep and not waking up. I have to unplug the printer each time we start a new job.
I work in graphics and print management.
Getting any, I mean ANY kind of advice seems almost impossible. I do not make a habit of coming here to complain but there is no one to provide any advice to UK customers. There seems to be a positive avoidance when it comes to customer care and product support. I have wasted 3 or 4 hours trying to find the answer. I am returning the product, I will not buy HP again.