We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Food is beautiful but the service could be improved. I still can't claim my salt & pepper mills because it says the codes provided are invalid. Had the same issue a few years ago with a similar offer.... Zobacz więcej
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We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Zobacz więcej
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Severe safety and quality issues – sharp bone in diced chicken & mouldy produce My experience with HelloFresh has been very disappointing. In our recent delivery, the peppers arrived mouldy, but fa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Dane kontaktowe
Irlandia
- hellofresh.ie
3,7
Średnia
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Subpar quality
I didn't realise delivery isn't included. Previously, I ordered from Gousto, I could choose my recipes by Friday and have them delivered Monday. This wk I hadn't chosen by Wednesday and meals were selected that I would not have picked. Also, the quality of the veg has been subpar, eg an onion was soft and brown inside and the greens were wilted when they were delivered.
27 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Carol,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review.
We’d really like the opportunity to look into this and make things right. We noticed you haven’t been in touch with our Customer Care team yet, so we’ll be reaching out to you directly to gather more details and help resolve the issue.
Kind regards,
Renzo
HelloFresh Team
I love the recipes
I love the recipes, food quality is great. All the ingredients are fresh, enough spices to make a delicious dish. You don’t have to think much while cooking- just follow the recipe and after 20-30 minutes you have a nutritious, tasty meal. In busy time it’s such a relief to get that one think out of your head.
1 września 2026
Odpowiedź od Hellofresh Ireland
Hi Marta,
Thank you for sharing your wonderful feedback! We're delighted to hear that you're enjoying our recipes and the quality of our ingredients. It's great to know that the clear instructions and carefully prepared meal kits help make cooking easier and more enjoyable, especially during busy times.
We’re so pleased that HelloFresh helps take some of the stress out of meal planning while still allowing you to enjoy fresh, nutritious, and delicious meals at home. Your kind words mean a lot to us, and we truly appreciate your support.
Kind regards,
Renzo
HelloFresh Team
Be aware you are subscribed to a weekly…
Be aware you are subscribed to a weekly payment with a very short deadline for cancellation.
App was impossible to work , I have deleted and downloaded but still will not work, so I was not able to read all info on my app.
Going into hospital for surgery next week (hence my trial) but they refuse to cancel even though it’s 5 days away.
I would not use Hello Fresh again, it does not protect your rights as an Irish consumer.
You could offer an option of 1 trial, without a permanent subscription.
Make it very transparent on line.
App does not work for everyone
Cancellation period is way too short considering lifestyle changes and indeed health changes. Emergency challenges.
Trish
4 września 2026
Opinia niezależna
Odpowiedź od Hellofresh Ireland
Hello Trish,
We're sorry to hear about your experience and appreciate you bringing it to our attention. We understand your concerns regarding the app issues you encountered, the cancellation process, and your upcoming surgery.
We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.
Kind regards,
Renzo
HelloFresh Team
Some of my ingredients were mouldy…
Some of my ingredients were mouldy despite being within there sell by date
18 czerwca 2026
Odpowiedź od Hellofresh Ireland
Hi Marie,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.
We'd really like the opportunity to make things right. We noticed that you haven't been in touch with our Customer Care Team yet, so we'll be reaching out to you directly to learn more about what happened and work with you to resolve the issue.
We look forward to speaking with you soon.
Kind regards,
Renzo
HelloFresh Team
Loving it
Loving it. Hardest part is to pick what you want to order. It’s made dinner time interesting again. You can pick your own meals or they will randomly do it for you. Everything has arrived so fresh (3 weeks now) your cookin restaurant standard taste at home in my eyes. ☺️ keep up the good work.
13 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Amanda, thank you so much for the 5-star review! 💚 We’re thrilled to hear you’re loving the experience and that everything has arrived so fresh after three weeks. It means a lot that dinner time feels like your favorite “restaurant standard” from home.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Warm regards,
Ann
The HelloFresh Team
Delicious meals from scratch
Meals are tasty. Ingredients are very good quality. Recipes are easy to follow
20 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Sharon,
Thank you so much for your review! We’re delighted to hear you’re enjoying the taste, the high-quality ingredients, and that the recipes are easy to follow. 💚 We’ll be sure to pass along your kind words to the team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
Delicious meals
I'm really enjoying the Hellofresh meals. The ingredients are great quality and delicious. The recipes are easy to follow and fun to cook, and my husband is delighted with the results!
I'd also love to see more vegan friendly meals. Thanks Hellofresh for introducing us to new tastes.
23 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Bernadette,
Thank you so much for taking the time to leave this wonderful 5-star review! 💚 We’re thrilled to hear you’re enjoying the meals, especially that the ingredients, easy recipes, and the “fun to cook” factor are landing so well for you and your husband.
And we love your suggestion about more vegan-friendly options. Thanks for sharing what you’d like to see, we’ll be sure to pass your feedback along.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Cooking Tasty Dishes
Great variety of Tasty dishes delivered reliably and with easy to follow cooking instructions.
27 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi there, thank you so much for your wonderful review! We’re really happy to hear you’re enjoying the variety of Tasty dishes and that delivery has been reliable for you. It’s also great to know you found the cooking instructions easy to follow.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I really enjoy cooking with HelloFresh
I really enjoy cooking with HelloFresh! The food quality is excellent and the menu is very easy to follow.
2 września 2026
Odpowiedź od Hellofresh Ireland
Hi Esther,
We're so happy to hear that you enjoy cooking with us and find the food quality excellent! It's wonderful to know that our menu is easy to follow, making your cooking experience enjoyable.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Great food very convenient sorry I…
Great food very convenient sorry I didn't do this a long time ago...
26 czerwca 2026
Odpowiedź od Hellofresh Ireland
Hi Ms. Antoinette,
Thank you so much for taking the time to leave this review! We’re delighted to hear you’re enjoying the convenience and the food, sorry you didn’t find us sooner. 💚 If you ever have questions or need help with anything, we’re always here to support.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Odpowiedź od Hellofresh Ireland
Hi Mick,
Thank you so much for your wonderful review! We’re delighted to hear you’re enjoying the fresh food, quick service, and the variety to choose from. We truly appreciate you taking the time to share your experience. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
thank you 'Hello Fresh'
Since I started to use Hello Fresh, and besides the healty benefits it offers, it has brought the fun and enjoyment back into cooking. I look foward to my order arriving each week and trying out new menu offerings. I really enjoy the cooking and the food is so delicious
4 czerwca 2026
Odpowiedź od Hellofresh Ireland
Hi John,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that HelloFresh has brought the fun and enjoyment back into cooking for you.
It’s great to know that you look forward to your weekly deliveries and enjoy exploring our new menu options. We love being part of your cooking journey and are thrilled that you’re enjoying the delicious meals we create.
Thank you for choosing HelloFresh, and we hope to continue bringing you exciting recipes and enjoyable cooking experiences for many more weeks to come!
Renzo
HelloFresh Team
Odpowiedź od Hellofresh Ireland
H Siobháin,
Thank you for your lovely feedback! We’re so happy to hear that you’re enjoying the freshness of our ingredients and finding HelloFresh easy and convenient to use.
We appreciate you choosing HelloFresh and we hope to continue making your cooking experience simple, enjoyable, and delicious!
Renzo
HelloFresh Team
Order was damaged and sent back to…
Order was damaged and sent back to hello fresh. I called them and asked them to send me another box. the following day i get a notification saying the same thing. I had to call again and plead with them to send another box only to be told they were going to refund my money back and that was that. I explained that I couldnt go out and do a shop until the weekend and was told there is nothing they can do. I have had multiple boxes damaged or missing ingredient.. these things you can get over but a box just not arriving is not acceptable. Thats not how it works. Cancelling my subscription and will move over to gusto or one of the other ones
1 września 2026
Opinia niezależna
Odpowiedź od Hellofresh Ireland
Hi Colin,
We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us. We’d like to understand more about what happened so we can look into this further and assist you in the best way possible.
As we don’t have enough information from this review to locate your account details, our team will be reaching out to you privately to gather more information and help resolve this matter.
We look forward to hearing from you.
Renzo
HelloFresh Team
Love it
Love it
I ordered it because wanted to learn how to cook different cuisines and its absolutely brilliant
Fresh products, easy instructions and no waste at all and portions are absolutely huge
20 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Danuta,
Thank you so much for sharing your fantastic feedback! We’re delighted to hear that HelloFresh has helped you explore and learn how to cook different cuisines.
It’s wonderful to know that you’re enjoying the fresh ingredients, easy-to-follow instructions, generous portions, and the convenience of having less food waste. We love being part of your cooking journey and helping make mealtimes more exciting and enjoyable.
Thank you for choosing HelloFresh, and we hope you continue discovering and enjoying many more delicious recipes with us!
Renzo
HelloFresh Team
Satisfied customer
I have been a customer now for a number of months. Delighted with the food and the service.
16 kwietnia 2026
Odpowiedź od Hellofresh Ireland
Hi Vivienne,
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve been enjoying both the food and the service throughout your time with HelloFresh.
It means a lot to know that we’ve been able to provide you with delicious meals and a great experience. We truly appreciate your continued support and look forward to bringing you many more enjoyable recipes in the months ahead!
Renzo
HelloFresh Team
I like the food and recipes
I like the food and recipes. I'm concerned at some of the ingredients in the packets. I don't like that it took so long to figure out now to pause the meals or how to cancel. The website does not make it easy. Delivery excellent.
22 czerwca 2026
Odpowiedź od Hellofresh Ireland
Hi Bernie, thank you for sharing this feedback. We’re glad to hear the delivery and meals have been enjoyable, and we’re really sorry for the frustration you experienced around the ingredients and pausing/canceling, it should be much easier to manage your plan.
Please contact our customer support team so they can review your account and help with next steps, and we’ll also pass your comments along to our team to improve the website experience.
If there’s anything more you’d like to share or if there’s something we can do to enhance your experience, our Customer Care team is here 7 days a week, from 9:00 AM to 10:00 PM, on 020 4538 1121.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Green Chef Team
I live on my own and I have decided to…
I live on my own and I have decided to STOP my orders. Im sure it is a great service but it is not for me Sorry for any inconvenience caused. Regards Rose Gallagher.
24 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Rose,
Thank you for taking the time to share your feedback. We’re sorry to hear that HelloFresh was not the right fit for you at this time, but we appreciate you giving our service a try.
We completely understand that everyone’s needs and circumstances are different, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back in the future if you decide to try HelloFresh again.
Thank you again for choosing HelloFresh, and we wish you all the best.
Regards,
Renzo
HelloFresh Team
I got two meals and was charged for it…
I got two meals and was charged for it but i never order it. Is too expensive for me, i have 5 kids and cant afford it, still ive been charged and is imposible to close my accouny.
27 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Puri,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review.
We’d really like the chance to make things right and understand what happened. We noticed you haven’t been in touch with our Customer Care team yet, so we’ll be reaching out to you directly to learn more about your concerns and help resolve the issue.
Regards,
Renzo
HelloFresh Team
Enjoyed the first 3 meals
Enjoyed the first 3 meals, tho a bit labourious to prepare. Flavours were good and overall effect was good.
23 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi linda,
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your first three meals and that you liked the flavours and overall experience.
We appreciate your comments regarding the preparation time. We understand that having a balance between delicious meals and convenience is important, and we’ll be sure to share your feedback with the relevant team.
Thank you again for choosing HelloFresh, and we hope to continue providing you with a great experience.
Regards,
Renzo
HelloFresh Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.