We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Food is beautiful but the service could be improved. I still can't claim my salt & pepper mills because it says the codes provided are invalid. Had the same issue a few years ago with a similar offer.... Zobacz więcej
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We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Zobacz więcej
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Severe safety and quality issues – sharp bone in diced chicken & mouldy produce My experience with HelloFresh has been very disappointing. In our recent delivery, the peppers arrived mouldy, but fa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Dane kontaktowe
Irlandia
- hellofresh.ie
3,7
Średnia
4 tys. recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The food arrives fresh and with all the…
The food arrives fresh and with all the ingredients to fix absolutely delicious meals. Even though I am cooking, it tastes like we went to a restaurant.
2 lipca 2026
Odpowiedź od Hellofresh Ireland
Thank you so much for your 5-star review. We’re thrilled to hear the meals arrived fresh, with all the ingredients, and that they tasted like you were dining out.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
I've had a few missing items recently…
I've had a few missing items recently with no communications from the HelloFresh team. Overall great service but missing items should be amended.
24 września 2026
Odpowiedź od Hellofresh Ireland
Hi Rachel, I’m so sorry to hear that you received missing items and didn’t hear from the HelloFresh team. We know that’s frustrating, especially when everything otherwise feels great.
Please reach out to our support team so they can look into what happened with your specific delivery and help make it right, re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Super quality and easy to follow & yummy dinners
Have got two orders for 4 people for 3 dinners all different and very tasty. Lovely quality meat and veg and ingredients teens even cooking them and loving the menus highly recommend.
1 października 2026
Odpowiedź od Hellofresh Ireland
Hi Clare, thank you so much for your wonderful review. We’re delighted to hear that both of your orders for 4 people, across 3 dinners, were all different and very tasty. It’s especially great to know your teens enjoyed cooking them and loved the menus. We truly appreciate the recommendation.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Super tasty and good quality…
Super tasty and good quality ingredients. Very happy 😊
1 października 2026
Odpowiedź od Hellofresh Ireland
Hi Elaine
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking!
- Ru
The Hellofresh Team
Prompt deliver and quality ingredients
3 października 2026
Odpowiedź od Hellofresh Ireland
Hi Michaela James, thank you so much for the 5-star rating and for sharing your feedback. We’re thrilled to hear you’re happy with both the delivery and the quality of our ingredients. Your support means a lot to our team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Lovely selection of food
Lovely selection of food, great recipes, transportation need improvement tho, bust ice bags leaking need to be fixed
6 października 2026
Odpowiedź od Hellofresh Ireland
Hi there, thank you for your lovely review and for sharing both the highlights and the issues you experienced. We’re sorry to hear the ice bags arrived leaking, and that the transportation experience didn’t meet expectations. We appreciate the feedback and will share it with the team, and you can also contact our support team so they can look into this with you.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Great variety and flavours
We are really enjoying the variety of food, tasting new flavours and ideas. There is no waste of food at the end of the week which is a bonus. It is definitely suiting my family of four
1 października 2026
Odpowiedź od Hellofresh Ireland
Hi Lisa, thank you so much for taking the time to leave this review. 😊 We’re really happy to hear you’re enjoying the variety of meals, the new flavours, and that it’s working well for your family of four. Thanks again for sharing your experience, it means a lot.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Odpowiedź od Hellofresh Ireland
Hi Liam, thank you for your 5-star review! 😊 We’re so happy to hear you’re enjoying the food and finding it easy to cook. Your feedback means a lot to our team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Top quality food and service
We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out delicious it is so convenient. Great skill and imagination clearly went into devising these recipes. Well worth trying 😀
11 października 2026
Opinia niezależna
Odpowiedź od Hellofresh Ireland
Hi Liam, thank you so much for taking the time to share your 5-star review. We are thrilled to hear your meals have been delivered on time, with excellent quality, accurate contents, and recipes that are easy to follow. It means a lot that you are finding them so convenient and delicious.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Very convenient way of adding variety…
Very convenient way of adding variety to the weekly food menu.
24 lipca 2026
Odpowiedź od Hellofresh Ireland
Thanks so much for your 5-star review and for sharing how convenient it’s been to add variety to your weekly menu. We’re thrilled to hear you’re enjoying it!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Odpowiedź od Hellofresh Ireland
Hi Dainis,
Thank you for your review. We’re sorry to hear that your
recent experience with our customer care team didn’t meet
your expectations. We understand how frustrating that
can be, and we’d really like the opportunity to make things
right.
Our team will be reaching out directly to follow up and see
how we can better assist you.
Portia
HelloFresh Team
Was everything fresh and the recipes…
Was everything fresh and the recipes was easy to do, I loved the experience
27 września 2026
Odpowiedź od Hellofresh Ireland
Hi Michele,
Thank you so much for the wonderful five-star review! We are absolutely thrilled to hear that you enjoyed the entire experience, especially the fresh quality of our ingredients and how simple the cooking instructions were to follow. Knowing that we helped make mealtime both delicious and hassle-free truly makes our day. Happy cooking!
Portia
HelloFresh Team
Handy, heathy and we are happy.
We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a bit fiddly with too many moving parts, but overall the food is excellent and I often recommend it to friends. Ps we want the lovely salt and pepper!
11 października 2026
Opinia niezależna
Odpowiedź od Hellofresh Ireland
Hi Jean,
Thank you so much for sharing your wonderful feedback and for recommending us to your friends. We are delighted to hear that your boxes consistently arrive in great condition and that our service makes mealtime much more convenient for you.
We appreciate your honest note regarding some of the more complex recipes, as well as your enthusiastic request for our seasoning blends. Input like yours is incredibly valuable as we continuously work to refine our recipes and overall menu offerings.
Portia
HelloFresh Team
Food is fresh and delicious
Food is fresh and delicious. Wide variety of meals and flavours. Absolutely so easy to follow recipes and enjoy amazing food
1 października 2026
Odpowiedź od Hellofresh Ireland
Hi Mark,
Thank you so much for the fantastic 5-star review! 🌟
We are thrilled to hear that you are enjoying the great variety of vibrant flavours and quality ingredients in your box. It is wonderful to know that our step-by-step cooking instructions make it effortless for you to prepare and enjoy such amazing meals at home. Your feedback means the world to us!
Portia
HelloFresh Team
Severe safety and quality issues – sharp bone in diced chicken & mouldy produce
Severe safety and quality issues – sharp bone in diced chicken & mouldy produce
My experience with HelloFresh has been very disappointing. In our recent delivery, the peppers arrived mouldy, but far worse was the pre-diced chicken: it contained sharp bone fragments that nearly caused a severe choking injury.
8 października 2026
Odpowiedź od Hellofresh Ireland
Hi Leon,
We're truly sorry to hear about your experience. Finding mouldy peppers is disappointing enough, but discovering sharp bone fragments in the diced chicken must have been incredibly upsetting and concerning. We can only imagine how distressing this must have been, especially knowing the potential safety risk.
We can see that you've already been in touch with our Customer Care team, and a food safety report has been raised so this can be thoroughly investigated by the appropriate team. Please be assured that food safety is our highest priority, and concerns like yours are treated with the utmost seriousness. We are committed to thoroughly reviewing what happened and taking any necessary action to help ensure the same issue does not happen again.
Thank you for taking the time to bring this to our attention. If you need any further assistance, our Customer Care team will be happy to help.
Phone: (01) 513 7102
Live Chat: https://www.hellofresh.ie/contact-us
Kind regards,
Renzo
HelloFresh Team
Food is beautiful but the service could…
Food is beautiful but the service could be improved. I still can't claim my salt & pepper mills because it says the codes provided are invalid. Had the same issue a few years ago with a similar offer. Also, the first 2 meals from this week's dinners were missing important ingredients for the meals. The prawn bariyani was missing the north Indian spice mix and chicken and Lebanese flatbread was missing sriracha sauce, both were probably the most important ingredients for the meals. Disappointed, especially for the price of it.
8 października 2026
Odpowiedź od Hellofresh Ireland
Hi Robin,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention.
We'd really like the opportunity to make things right. We noticed that you haven't been in touch with our Customer Care team yet, so we'll be reaching out to you directly to learn more about the issues with your promotional offer and missing ingredients, and to help find a resolution.
Kind regards,
Renzo
HelloFresh Team
Very poor this week poor dates on…
Very poor this week poor dates on chicken some veg in bad shape as in practically gone off. Very disappointing. Didn’t get beef for beef stroganoff.
11 grudnia 2025
Odpowiedź od Hellofresh Ireland
Hi Keith,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We'd really like the chance to make things right.
We noticed you haven't been in touch with our Customer Care team yet, so we'll be reaching out to you directly to learn more about the issues with the quality of your ingredients and the missing beef from your Beef Stroganoff, and to help resolve the matter.
Kind regards,
Renzo
HelloFresh Team
Missing ingredients
Missing ingredients, ordered renewed and no preferences taken into account
1 października 2026
Odpowiedź od Hellofresh Ireland
Hi John,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
–Ann💚
The Hellofresh Team
Odpowiedź od Hellofresh Ireland
Hi Angela, thank you so much for your thoughtful review. We’re thrilled to hear you enjoyed the meals and that our sauces hit the mark with both quality and flavor. We really appreciate you sharing your experience and taking the time to rate us.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
We can not comment on meal quality. We are still waiting on our delivery so…
We are still waiting on our delivery so we can’t comment on meal quality yet. However, delivery so far is dreadful.
29 września 2026
Odpowiedź od Hellofresh Ireland
Hi Mairead, I’m really sorry to hear your delivery experience has been dreadful. We understand how frustrating it is when you’re waiting and it’s impacted your ability to comment on meal quality.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
–Ann 💚
The Hellofresh Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.