We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Food is beautiful but the service could be improved. I still can't claim my salt & pepper mills because it says the codes provided are invalid. Had the same issue a few years ago with a similar offer.... Zobacz więcej
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We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Zobacz więcej
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Severe safety and quality issues – sharp bone in diced chicken & mouldy produce My experience with HelloFresh has been very disappointing. In our recent delivery, the peppers arrived mouldy, but fa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Dane kontaktowe
Irlandia
- hellofresh.ie
3,7
Średnia
4 tys. recenzji
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Inni użytkownicy przeglądali również
My order was due Tue I got an email Tue…
My order was due Tue I got an email Tue evening that it would be Wednesday then on Wednesday I got an email to say it would be Thursday... totally unreliable its meant to take stress out of cooking but I had to face shopping after work Tuesday and again Wednesday as obviously had no dinner in
28 września 2026
Odpowiedź od Hellofresh Ireland
Hi Eileen, I’m really sorry for the stress and inconvenience caused by the repeated delivery date changes. That’s not the experience we want for you, especially when the service is supposed to make cooking easier.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann💚
The Hellofresh Team
Order not delivered
My delivery never turned up..v disappointed as I was depending on the food for the next few days dinners..even had a couple of people in my work interested in signing up, but changed their minds when my delivery didn’t turn up..Order on my App said it was shipped and I had ordered it for the Tuesday
29 września 2026
Odpowiedź od Hellofresh Ireland
Hi TD, I’m really sorry your delivery never arrived. That’s understandably disappointing, especially when you were counting on it for the next few days.
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann💚
The Hellofresh Team
As a family of 4 we were excited to try…
As a family of 4 we were excited to try hello fresh. We placed our order to be delivered Tuesday and had planned our meals from then for the week, unfortunately, we received an email Tuesday afternoon telling us our food delivery has been postponed to Wednesday, so we made other dinner arrangements. Received another email Wednesday afternoon to say it has been postponed again and will deliver the order Thursday. This was very disappointing as we had not done a big food shop for the week as we had ordered hello fresh for our meals . So again, we had to rush and make other dinner plans. I rang customer service and cancelled our food order and asked for a refund. Which was granted. Customer service representative was very apologetic and helpful!
29 września 2026
Odpowiedź od Hellofresh Ireland
Hi Gemma, thank you for sharing your experience. I’m really sorry for the repeated delivery postponements and the stress of having to change your meal plans at the last minute. We’re glad to hear the customer service representative was apologetic and helpful, and that your refund was granted. If there’s anything else we can do to help, please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann 💚
The Hellofresh Team
First ever order - never arrived - confusing experience
First ever order. Got an email on the day of arrival saying that due to logistics issue it would be delivered the next day (important note). I contacted their chat, which was an AI bot, explaining the email and asking what the issue was, chat bot was useless and couldnt understand why the food wasnt delivered. I rang their helpline, lady was not really bothered but i did get a refund and 10€ credit (only after i complained), but the bizarre and worst thing is I never got an enail saying my food wasn’t being delivered the next day. If i hadnt have been bothered to call them, i would have been waiting another day for food that was never shipped. On the call they said there was a technical glitch and that my food was not going to be delivered at all this week. Then i get another email today asking for this review and how my food is? Very poor setup, only reason im not giving 1 star is because i got a refund and 10€ credit. Seriously considering just cancelling as if this is the first order ever and this is the hassle, i dont think its worth it.
28 września 2026
Odpowiedź od Hellofresh Ireland
Hi Shane, I’m really sorry for the frustrating experience with your first order and the confusion around the delivery updates. It’s not acceptable that you were left wondering whether your food would arrive, and we’re glad you did receive a refund and credit after you reached out. Thank you for sharing these details with us, f you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann 💚
The Hellofresh Team
Extremely poor experience
Extremely poor experience. I was a first time user and my delivery did not arrive. On questioning I was simply told that there had been a technical issue, viz; it had not been prepared.
25 września 2026
Odpowiedź od Hellofresh Ireland
Hi Mary Caroline.
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann💚
The Hellofresh Team
Didn’t receive it
28 września 2026
Odpowiedź od Hellofresh Ireland
Hi Breege,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann💚
The Hellofresh Team
I liked it but I would have liked if it…
I liked it but I would have liked if it had more meat...it was as if the meal was bulked up with veg....the seasoning was good and so the meal was tasty but not restaurant standard.
The ingredients that was supplied for the 2nd meal didn't tally with the receipe so..but the staff member that i dealt with at the help desk was very competent and the issue was resolved..
26 września 2026
Odpowiedź od Hellofresh Ireland
Hi Rose, thanks for taking the time to share your feedback. We’re glad to hear the seasoning was good and that the help desk staff member you spoke with resolved the second meal ingredient issue.
We’re sorry the meal didn’t feel as satisfying as you expected and didn’t meet your “restaurant standard” expectations. We’ll pass along your comments to the team so we can work on improving consistency and portion satisfaction.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
–Ann 💚
The Hellofresh Team
Cant really rate your product if it…
Cant really rate your product if it never arrived and I had to get refunded
25 września 2026
Odpowiedź od Hellofresh Ireland
Hi Bianca, I’m really sorry your order never arrived and that you ended up needing a refund. That’s not the experience we want for you.
If you haven’t already, please contact our support team so they can review what happened with your order and help sort out any remaining concerns, please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ann 💚
The Hellofresh Team
No fuss,great portions,feel full after…
No fuss,great portions,feel full after each meal,great vairity too.
17 września 2026
Odpowiedź od Hellofresh Ireland
Hi Sue, thank you so much for your wonderful 5-star review. We’re delighted to hear you enjoyed the great portions, that you felt full after each meal, and the variety. We really appreciate you taking the time to share your feedback.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Fresh ingredients
Fresh ingredients, organized cooking process, everything followed the instructions. Delicious dishes.
20 września 2026
Odpowiedź od Hellofresh Ireland
nk you so much for your 5-star review and for sharing that you found everything fresh and easy to follow. We’re thrilled to hear the ingredients, organized cooking process, and instructions all helped you enjoy delicious dishes. Thanks again for being part of it! 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Quantity of ingredients
It gives me the right quantity of ingredients i need and it also reduces my weekly food waste. I also like that I get notifed when of the time when my box is going to be delivered.
16 kwietnia 2026
Odpowiedź od Hellofresh Ireland
Hi Cait, thank you so much for leaving this 5-star review 💚 We’re thrilled to hear the meals provide the right quantity for you and help reduce your weekly food waste. It also means a lot that you’ve been enjoying the delivery notifications.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Now I'm not the only one cooking!
The food is great, always 100% fresh and the recipes are tailored to us which I like. But the main thing is that it gets the rest of the family involved with cooking. My husband and sons love the instructions and step by step guides. I love that I don't have to supervise!!
25 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Elaine, thank you so much for the 5-star review. We’re thrilled to hear the food is always fresh and that the tailored recipes and step-by-step instructions have gotten the whole family cooking. It’s especially great to know you’re enjoying meals without needing to supervise.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Odpowiedź od Hellofresh Ireland
Hi Michael, thanks for taking the time to share your experience. We’re really sorry to hear your meals were hit and miss and that they weren’t as fresh as they should have been.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
–ann
The Hellofresh Team
I'm very impressed with the fresh food !
I'm very impressed with the fresh food, recipes, great variety, clear illustrated instructions & great customer care. I wish I'd started using your service sooner !! You've brought the joy back into cooking for me again. I look forward to dinner time now & all my family love the meals !!!
I would love if you provided this same service for baking also. All ingredients pre-portioned into packs for a variety of cakes with no measuring or weighing for the customers . I think this would be very popular !
22 września 2026
Odpowiedź od Hellofresh Ireland
Hi Lauren,
Thank you so much for your wonderful review. We’re delighted to hear you’re enjoying the fresh food, great variety, and the clear instructions, and that our customer care helped bring the joy back into cooking for you and your family. 💚
We also love your idea about a baking service with pre-portioned ingredient packs. We’ll be sure to pass your suggestion along to the team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Gorgeous easy to make dinners
Gorgeous easy to make dinners. No waste at the end of the week and no hassle shopping for ingredients
17 września 2026
Odpowiedź od Hellofresh Ireland
Hi Benita, thank you so much for your wonderful review. We’re thrilled to hear you’re enjoying the easy, delicious dinners and that you’re getting great value with minimal waste and no hassle on ingredient shopping. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Quality
Quality, freshness, packaging, delivery,
All excellent. Really enjoyed the meals and
Menu sheets and directions are a great help
And cooking is easy and fast.
26 września 2026
Odpowiedź od Hellofresh Ireland
Hi Christine, thank you so much for your wonderful review. We are so glad to hear everything was excellent, and that you found the menu sheets and directions helpful and cooking quick and easy. 💚 Thanks again for sharing your experience with us, and we hope to keep delighting you with every delivery.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
We have been cooking with HelloFresh…
We have been cooking with HelloFresh for a little while now and WE LOVE IT. From the simple ordering … to the on time deliveries … to the recipes … to our little brown bag … to your ready steady cook moments and then the perfectly balanced food and delicious flavours. WE LOVE IT. No pressure for cooking, what will cook tonight conversations etc. for our family it is Hello Fresh … all the way …. Guess what WE LOVE IT
21 maja 2026
Odpowiedź od Hellofresh Ireland
Hi Brian, thank you so much for taking the time to share this glowing review. We’re thrilled to hear you’ve been loving everything from the easy ordering and on-time deliveries to the recipes and flavors. Your “all the way” support truly means a lot to our team 💚If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann💚
The Hellofresh Team
Delivery days option
The only flaw is that it can't be delivered on Friday or Saturday when I'm bulk-cooking for the next week. Also, delivery on Sunday at 9pm is a bit ludicrous too.
17 września 2026
Odpowiedź od Hellofresh Ireland
Hi Biljana, thanks for taking the time to share this feedback. We’re sorry the delivery timing didn’t work for your bulk-cooking plans, especially with Friday and Saturday availability and the Sunday late delivery. We’ll pass this along so our team can review how delivery windows are being scheduled.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
Extremely happy with our decision to…
Extremely happy with our decision to sign up ! Tasty dinners sorted with ease.
19 września 2026
Odpowiedź od Hellofresh Ireland
Hi Mary,
Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you're extremely happy with your decision to sign up and that you're enjoying delicious dinners with such ease. We appreciate your positive feedback!
Portia
Hello Fresh Team
Fresh and tasty
13 sierpnia 2026
Odpowiedź od Hellofresh Ireland
Hi Sinead,
Thank you so much for the five stars! ⭐
We’re thrilled to hear you’re loving the tasty, satisfying meals and that having all the macros worked out is making things even easier! It’s also great to know you’re enjoying the no-waste experience. That’s one of the things we aim for great food with zero fuss and minimal waste. 🌱
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking!
Portia
The Hellofresh Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.