HEFICED Recenzje 

182
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Zobacz więcej

Oceniono na 5 z 5

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Zobacz więcej

Oceniono na 2 z 5

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przetwarzanie chmurowe
  2. Dyski chmurowe
  3. Dostawca usług internetowych
  4. Hosting internetowy

Napisane przez firmę

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

182 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(182)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I highly recommend HEFICED

I highly recommend HEFICED to the people looking to monetize or lease the IP addresses. Moreover, their cloud computing is excellent. Quick deployment and quick BGP sessions. I have monetized my IP ranges with them and so far I am not facing any issues.

15 stycznia 2021
Oceniono na 5 z 5

Very happy to work with Heficed!

Very happy to work with Heficed!
They are continuously working on improvement of their services and people there are very friendly, supportive and willing to help you in all occasions.
Recommending them to everyone who needs dedicated or cloud servers in various locations.

15 stycznia 2021
Oceniono na 5 z 5

Heficed have been instrumental in the…

Heficed have been instrumental in the successful rollout of our IP subnets strategy. They are an extremely professional and knowledgeable organisation that have exceptional customer support. Keep up the good work!

14 stycznia 2021
Oceniono na 5 z 5

Almost 1 year of success

Almost 1 year of using Heficed services - everything is perfect. My company is using Heficed's dedicated servers, cloud servers and IP address market. All services are very easy to order, configure and manage using Heficed Terminal. Finally, responsive customer support completes our great experience.

14 stycznia 2021
Oceniono na 5 z 5

Best business partner we’ve ever had

First: We love Heficed! We are here since June 2020 and ordering IPs from Heficed for our own infrastructure in Germany. If there is any question we can be sure that we will get an answer and a possible solution as fast as possible. Also via Slack we can reach the team instantly and clarify problems. So for example we wanted to use own name servers which normally not possible, we talked about this with the team via Slack and it was fixed within few minutes! Also when we had a problem with our payment provide we informed Heficed about that and asked for a later due date so that we can pay the invoice few days later. This was also not a problem and we were able to pay it later. We very happy have such a good partner on our right side! Thanks for the nice cooperation guys!

13 stycznia 2021
Opinia niezależna
Oceniono na 4 z 5

Manager

Hi

This is a good system.

Regards,

11 stycznia 2021
Logo HEFICED

Odpowiedź od HEFICED

Dear Mohammad,

Thanks for your feedback! Is there anything you'd like to point out that we could improve upon and receive a five-star review from you? If so, feel free to contact our friendly live chat or drop us a line at hello@heficed.com

Oceniono na 2 z 5

Service quality degraded seriously since the rebranding from Host1plus

Prices are very good, ticket response time is decent, uptime is impecable, and service customization level is a plus. Unfortunately, overall service was much better during Host1plus days. After the rebranding to Heficed, several things degraded and I had a few disappointing experiences that I am going to share below.

Take the web console, for example. Now, it is less responsive (takes a while to load, considering the lean design and low information volume), and has subtle bugs, like the resource usage plots not updating properly when you switch the plot range from hours to days or weeks, etc.

The hourly billing policy is obscure: it says you are billed for "metered resource usage", but you don't get a usage report when you are billed. I have often been billed twice a month, in a total amount superior to what the maximum service cost should be, according to the pricing widget in the control panel. Furthermore, my Host1plus invoices used to include a detailed breakdown of the costs of each resource (CPU, RAM, disk, etc.), but now I can only see how much each resource costs when I make changes to the server's configuration (the invoice only shows the total amount), so it's never an easy time when I want to make comparisons to other providers. And I'll be straightforward honest about it: Heficed's feature of letting you choose exactly how much you want for each resource and paying based on that has always been a strong selling point (you don't get that much flexibility in any other VPS provider, as far as I know).

Finally, I should mention that I had issues with my VPS being cancelled twice because my wallet ran out of credits and, despite of credit card payments being enabled, invoices were generated, and they were due only 3 days after the respective events! On both cases, I received e-mail notifying of service termination within 24 hours. In the first time, it just slipped through my inbox. However, in the second time, I was going to make the payment about 14 hours after receiving the notification, but found out the service had already been terminated. The worst part of it all: instead of just shutting down your server and sending you additional notifications before complete termination (after all, you've been a steadily paying customer for over 3 years, I guess that's how you should proceed in such cases, under civilized assumptions), they just erase everything (backups included), so you have to start over.

As a last point, I think that removing the domain renewal service and having you register and renew your domain name by yourself is an unforgivable step back, since any VPS provider will offer you that functionality.

31 grudnia 2020
Logo HEFICED

Odpowiedź od HEFICED

Hi Pedro,

We are very sad about your experience with us. It definitely not representative of the way we want you to have experience with Heficed.

We appreciate your detailed feedback, which highlights some aspects we need to pay attention to. We were able to find your account, and we are looking at your cases personally. We will contact you directly for further details about the above-listed issues you have encountered with us.

Furthermore, we will pass along your feedback to our developers so they can dig deeper into the billing logic, reporting, and analytics cases you have mentioned.

We value you as a long-term customer and the feedback you have shared with us.

We wish you all the best,
Team Heficed

Oceniono na 5 z 5

Quick and easy to use, recommend!

Quick and easy way to register. Manage to create my virtual machine in seconds! Now can start working building my website! So far really satisfied with service and products! Keep going Heficed

30 grudnia 2020
Oceniono na 5 z 5

Stable services and convenient service…

Stable services and convenient service management control panel. Very easy to manage cloud resources. Also, Heficed has some interesting locations on the Africa continent.
What I like:
- Friendly teams
- Stable service
- Constant platform improvements
- Reasonable pricing
What I dislike:
- Too much information on the website

3 listopada 2020
Oceniono na 5 z 5

Great Support - Look Forward To Updates

Their team cares for their customers and their experience. The site does have somethings that can improve, though the features they plan on adding seem promising. Excited to see where things in the future, have a lot of faith in this service and will continue to use them.

22 października 2020

Doświadczenie Trustpilot

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