Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Zobacz więcej
I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Zobacz więcej
They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.
Dane kontaktowe
207 Regent Street, W1B 3HH, London, Zjednoczone Królestwo
- accounts@ipxo.com
- heficed.com
2,5
Słaba
182 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
too much downtime
too much downtime. in one go they take servers 12hours down. very unprofesisonal. no response on tickets
19 marca 2025
Opinia niezależna
I lost my 1 year old IP due to them
Hi,
Never use their IP lease service.
We had a lot of Ip from them but they lost our IP block in the process of migration and told us to get new Ip as it was assigned to new clients which was their mistake.
I asked several time to give the IP back but no help they bluntly replied it is assigned to their clients and we should get new IP.
They do not understand what they are doing.
A bunch of fools playing games.
Never do business with them, they will screw you for sure.
28 lutego 2022
Opinia niezależna
Hello everyone
Hello, Today I had an experience that I will never forget. I took a VPS from Heficed, and after 7 years with them I had late payments and after 8 days they deleted all my data.
Yet I contacted them to explain the situation despite that I lost 7 years of work, more than 10 customer projects and database. I really don't know what to do anymore.
However, I subscribed to a backup to avoid this kind of problem. They all deleted like that.
I really do not recommend this host. Here is their message:
To answer your question, talking about Cloud services, they are being suspended for 2 days after the non-payment and terminated 3 days after the due date. However, we are able to restore the terminated service 3 days after the initial termination. After all this time is passed, service and all related data is being completely wiped out and the used storage is being freed.
8 lutego 2022
Opinia niezależna
No respect for customers
No respect for customers, just kicked out, and no response,
28 grudnia 2021
Opinia niezależna
01777856215
2 września 2021
Opinia niezależna
Good service!
5 sierpnia 2021
Heficed/IPXO has given me amazing…
Heficed/IPXO has given me amazing pricing on IP prefixes for a long time! Technical support is always on point and my sales rep is always on top of things. IP leasing services have never been easier than this.
2 sierpnia 2021
When running a business as a ISP…
When running a business as a ISP provider, the quick act of ISP assignment is essential. So far, so good.
Thank you.
1 sierpnia 2021
Hosting Provider
As a hosting provider, Heficed has helped me not only locate the best and cleanest possible subnets they have helped grow my company by their simple-to-use ordering portal. Their customer service is above and beyond anything I have experienced from any other company. I would recommend them to anyone looking to lease IP subnets hands down. If you are in need of professional IP subnet support or leasing of any kind then you need to use Heficed right away. We will be long-time clients of theirs for sure.
23 lipca 2021
We run our entire workload here
We run our entire workload here. Provides us with good performance. Very good network speed and good support. We recommend heficed for heavy workloads.
21 lipca 2021
Opinia niezależna
Smooth experience
As I wanted a VPS for my private projects and tests I found out that my time was more valuable to manage a server. After a 2 - 3 poor choices I went to heficed and the last 3 - 4 years, the only times I had to contact them was, when I asked them to change the billing date. Seriously trouble free experience.
21 lipca 2021
Heficed is a great company with…
Heficed is a great company with excellent professionals from the technical department, to the support and commercial department.
Any requests I have made to date have been resolved quickly and competently.
20 lipca 2021
Opinia niezależna
Dynamic Support Team. Awesome & Patient
The best place I know for unified solutions. I've bothered their support a lot to suit my rather unique requirements and each time, they deliver. Many Thanks To Modesta and othe great guys at Heficied. I surely recommend.
17 lipca 2021
Opinia niezależna
Not a good experience with network
Not a good experience with network ! By Default you can't use their servers for transactional or promotional mailing purpose , they will tell you to forward to your emails to them through their TLS network (lax-tls.heficed.com). which is not a professional way to install any mailing service on any dedicated server.
Update : You are into competitive market , if your competitor like Digitalocean, Vultr, Inap , redswitches, ovh, Hetzner, quardanet, colocrossing and many more able to handle without taking extra efforts to customer , why you are not doing so ?
12 lipca 2021
Opinia niezależna
Odpowiedź od HEFICED
Hi,
Thank you kindly for sharing your feedback with us.
Forwarding your emails through our TLS network is a process designed to assure fair use of the Internet for all users. Having this process in place helps us prevent any spamming attempts from our infrastructure.
We understand that this is an additional step for you and it might not be convenient. However, there are some bad actors from whom we have to protect our customers.
We assure, that once you set everything up correctly, you will be able to use our servers for mailing.
Sincerely,
Customer Success
worth to trust
Good experience, and excellent service. Thanks, all the staff who supports us.
11 lipca 2021
Only positive impressions
Very polite and helpful support. Only positive impressions from cooperation with them. Recommend.
7 lipca 2021
Opinia niezależna
Doświadczenie Trustpilot
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