Heat Matters Recenzje 

Brilliant from start to finish. I'm coming to the end of a reno and the ambition of doing stuff myself has worn thin. Originally I had put the flue in myself when I had scaffolding up for the roof. I decided I needed help with the install and HeatMatters came through. They explained what they were going to do and without hurting my feelings explained what they needed to change 🤣 They listened to what we wanted and what our goal was for the house and what we wanted burner wise. There was no take or leave it sales tactics just honest advice that suited our budget. We agreed what we wanted and set a date. They stuck to the date, arrived on time and completed the job in good time. Even kind enough to give us a beginners guide on how to use our particular model. They dressed the house like a crime scene and for such a messy job I was very impressed with how tidy it was left. Couldn't find fault even if I wanted. Perfect from start to finish, top to bottom and inside out.

What can i say!
Dermot & Ben are so lovely, hard working & respectful when in your home
The workmanship is first class!
So glad i was aware of this company & nothing is too much trouble from start ti finish
Thankyou Dermot & Ben it has been a pleasure having you in our home
See you for yearly service & ongoing delivery of logs!

Dermot and Ben were fantastic…. From visiting the showroom they were really helpful and helped us decide on the fire we wanted… we went for the lux 100 electric built in fire.. they arrived on time and covered everywhere with dust sheets, very respectful of our property… Dermot found a gas leak we didn’t know we had and sorted it for us, so I think we owe him our lives as well a good review.
We don’t have a negative word to say… excellent service.. thanks guys

Great job, from initial consultation to finish

Dermot and Ben provided an amazing service for my mum. They bricked up the old fire place and installed the new wall mounted fire in less than a day. Great lads and cracking customer relations.. Would totally recommend.... Maybe going back for Venitian Plastering.....

Just had a log burner fitted and I cannot rate highly enough the service we received from this company. From start to finish it is 5 stars. Excellent customer service from start to finish.

Dermot and Ben gave excellent service, from start to finish-great support when choosing the right package to the fitting. We couldnt be happier. Thank you guys.

Received amazing service from these guys from start to finish. We didn’t know which log burner would be most suitable for our room/house so Dermot came out to see us, he answered all our questions. Both Dermot and Ben did a fantastic job on installation too and we couldn’t be happier with our new main feature in the living room!

From viewing at Heat Matters showroom right through to installation of our wood burner, the service was exceptional. Dermot and Ben are very knowledgeable and guided and advised us in all aspects of our purchases. They are both dedicated and very enthusiastic with great attention to detail. The installation of the stove, mantle, hearth, chamber, flue liner and chimney pot were all installed in a day without any hitches. All done in a professional manner to a very high standard. Highly recommended.

We recently had our fire fitted with the heat matters guys, and they were absolutely excellent. Very professional service, easily contactable, and extremely knowledgeable - would 100% recommend their services! Thanks guys, our fire looks amazing!

5 stars - 10/10
A huge thank to Ben & Dermot for the installation of our two gas stoves in our house renovation. The transformation is amazing.
They worked so hard all day to complete the job in a day.
Highly recommend.

We have now had 2 Contura stoves fitted by Dermot and his team. We have been absolutely thrilled with the installation and the professionalism displayed.

We would highly recommend Dermot and would use him again in the future.

Ben and Dermot were simply outstanding. They have just installed the fireplace of our dreams, and listened to our requirements throughout the process. We went to their impressive showroom, and subsequently placed an order, with today's installation being of five star quality. Their knowledge, care, and guidance throughout was greatly appreciated. Every bit of detail was covered. If you are looking for a fireplace or log burner within the North West, look no further than Heat Matters. We will be repeat customers without any hesitation. Thanks!

I thought long and hard before having my log burner installed and looked at numerous companies but always kept coming back to Heatmatters. Their work ethic is fabulous. They are Professional, Knowledgeable, Clean, tidy, friendly and go above and beyond to meet your expectations. Finding a good tradesman is hard and nerve- wracking when your spending your hard earned cash. I would 100% recommend this company to friends and family.

From start to finish 5 star service we had shopped around looking for the right company to install a log burner hearth and mantle and came across heat matters by chance and weren’t disappointed. The whole process went smoothly and are over the moon with the end result .Thank you Ben for your expert advice without any hard sell and your patience when we were choosing our slate and mantle . Installation day went without any problems and attention to detail by both lads was amazing . Dermot and Ben worked so hard all day and tidied up leaving the room without any mess or disruption. Can’t recommend Dermot and Ben enough

From start to finish really professional and didn't disappoint. Treated with respect at all times and the guys work like trojans. Couldn't fault their approach and workmanship. Delighted with the end product and fitting.

Amazing service from show room to fitting! big thanks to Ben for giving us all the advice and guidance on what to do with our fireplace, you were a big help and very knowledgeable. Dermot and Ben left the room and outside very tidy (even though we’re in the middle of a renovation!) we absolutely love our fire, it’s really brought some love to the room again. Thanks so much to you both again, highly recommend!!

5 star - We visited 5 local showrooms/people looking for the right fire/price, but Heat Matters were the standout and we were not disappointed. They made sure everything was fitted and safe, whilst also taking us through how it all works too - think the dog enjoyed their company all day too! All packaging was neatly left. Great job all round, we are more than happy with the result and price - thanks for everything!

I highly recommend everything was perfect

What can I say, from when we visited the showroom to the day of our fire being fitted we received fantastic service from the guys. The work is immaculate and the fire is spectacular as promised. We can't thank you enough

Dermot came highly recommended by family and we are so pleased with the final result.

We visited the showroom to start which has plenty of choice. Ben did a great job showing us photos and videos of previous jobs to give us ideas and talk through pricing.

From start to finish Dermot and Ben did an amazing job - they stayed late into the evening to complete the work and left the room spotless. Really hardworking and genuine guys, would definitely recommend them.

Huge thanks from Jack + Laura