Hearing Direct International Ltd Recenzje 12 175

Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z aparatami słuchowymi

Napisane przez firmę

We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

12 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

solid company

Had a question about shipping and they answered it in a timely fashion. The product I ordered is exactly what I received.

28 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 5 z 5

Fast Delivery!

I received my purchase very quickly and nothing was damaged in the mail.

25 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 4 z 5

Everything about my purchase was great…

Everything about my purchase was great except for one thing. I was notified that the item was backordered, which is okay. But I was not notified when the order was expected to be shipped or was actually shipped. This caused me to contact the company needlessly to find out the status.

26 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! We have taken on board your comments and I apologise for the backwards and forewards.

Oceniono na 5 z 5

Reliable company

Easy to place order. Good value. Fast delivery.

25 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 5 z 5

Excellent service

23 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 1 z 5

When I placed my order I was told that…

When I placed my order I was told that a confirmation E-mail was sent to me. It was not! When I tried to contact HD I was told all offices were closed, leave a name & number and They would call me within 2 days. No call! The same with E-mail. I figured you were out of business. You charged my credit card and after 3 wks I got worried and had VISA cancel this charge. I tried to call you every day at all times of day and got the same message [all offices are closed] I got my order after 6 wks. I want a return authorization and a mailing label. order# HDUSA210122387

21 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Hi there, I am very sorry about that. I will contact you via email.

Oceniono na 3 z 5

April order delivered in June

Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier informing me of the delay. They did deliver but I would never order from them again if I needed the batteries within a week to ten days.

21 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

I am terribly sorry about that, we were having some shipping issues, but we have changed our procedures now.

Oceniono na 2 z 5

My subscription order was filled on…

My subscription order was filled on 4/15/24 but I did not receive the package until 6/3/24. FAR TOO SLOW! I will not be using your company again.

16 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

I am terribly sorry about that, we were having some shipping issues, but we have changed our procedures now.

Oceniono na 5 z 5

Service is excellent

Service is excellent

22 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 5 z 5

Any hearing problems sorted fast.

Any problems the customer has is quickly sorted out. They contact you untill the problem is sorted, the customer appears and is very important, it's simple enough because without customers where would Hearing Direct International be.

22 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 1 z 5

Goodbye!

I was very pleased with your company several years ago when I started ordering batteries from you. Then I noticed it became impossible to get the Hearing Direct brand, which seemed to last longer than the others. My most recent order from 4/11/24 arrived on 6/1/24 via
"standard international 2-3 week shipping". Though you probably have no influence concerning shipping,
this situation is no longer working. Also, I left two phone messages and two emails asking where my order is, and received no replies. What would you do as a customer?

11 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Hi Lawrence, I have emailed you under separate cover.

Oceniono na 5 z 5

Great customer service and the items…

Great customer service and the items purchase arrived on time and as described. Perfect this is the fourth time I have ordered From hearing direct.
Great place

21 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 4 z 5

Great price for these batteries!

Great price for these batteries. It pays to shop around. It took a week to get them, but that's okay.

16 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Oceniono na 1 z 5

I never received my batteries.

I never received my batteries.

14 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Hi, I am terribly sorry about this, we believe missing in the mail, I have of course refunded in full.

Oceniono na 1 z 5

I have not received my order,and it has…

I have not received my order,and it has been 2 months? (Update..The company responded with a full refund) Thank you! Very much appreciated!

12 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Hi Gary, I am ever so sorry about this, we believe missing in the mail, I have of course refunded in full.

Oceniono na 1 z 5

Not in stock

After waiting over month and not getting my order, I asked for my money back, you did promptly refunded my money but I really needed the part, if you can’t get the part don’t advertise that you have it in stock

12 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

I am ever so sorry, we did keep in communication and sorry we let you down on this occassion.

Oceniono na 3 z 5

Déçu

J’ai passé une commande et je ne comprend le problème.

24 maja 2024
Opinia niezależna
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Pouvez-vous nous contacter avec le numéro de commande s’il vous plaît ?

Oceniono na 5 z 5

Good selection of items

Good selection of items. Very responsive customer care. Helpful and courteous.

8 kwietnia 2024
Logo Hearing Direct International Ltd

Odpowiedź od Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

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