I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Zobacz więcej
Reakcja na opinię
Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Zobacz więcej
Reakcja na opinię
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.
Dane kontaktowe
4, Nine Mile Water Business Park, SO20 8DR, Stockbridge, Zjednoczone Królestwo
- 0800 032 1301
- customerservices@hearingdirect.com
- hearingdirect.com
3,9
Dobra
12 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick delivery many thanks
9 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I received it on time every time
7 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I was disappointed with not being able…
I was disappointed with not being able to call my order in as I have always done. I do not like ordering anything online but had no choice but to try it, ordered back in March or early April and didn't receive until I was able to chat online with customer service. Hopefully my next order will go more smoothly. Thank you
5 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! WE have taken on board your comments. Should we be able to assist in the future please let us know!
Very supportive customer service with…
Very supportive customer service with quick delivery
5 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I got what ordered quickly
4 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Exceklent communication as item was not…
Exceklent communication as item was not in stock when I ordered. I only had an extra couple of days to wait as they were dispatched as soon as possible.
4 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Excellent customer service
Excellent customer service, polite and patient communication. Good product, works well.
4 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
The item I ordered is exactly as Described
The item I ordered is exactly as described, and superbly-packaged. I would have given 5 stars had it arrived more promptly. I was beginning to wonder if I had been scammed.
3 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Good and friendly service.
2 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
The item I ordered wasn’t available
The item I ordered wasn’t available, but my money was never refunded. I’ve sent emails and they have all gone unanswered.
2 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
HI there, I so apologise, I have searched our incoming emails and we do not have any emails from your email. I have of course refunded as unavailable at this time.
Product took forever to be delivered
Product took forever to be delivered but credit card was dinged immediately.
1 kwietnia 2024
Odpowiedź od Hearing Direct International Ltd
Hi there, to confirm you did receive the product? We do state that the item to the USA can take up to 4 weeks when the customer chooses standard shipping.
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I place an order almost a month ago and…
I place an order almost a month ago and i got confirmation on the payment and have heard nothing since as well as no hearing aid part tjat are greatly needed. I jave emailed numerous time and have gotten ZERO RESPONSE!!@I call the number and everytime a british voice is ssying not business hours. This company sucks AVOID THEM AT ALL COSTS IF U WANT YOUR PARTS AT ALL!!!
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Hearing Direct International Ltd
Hi there, May I have your order number please? If you can contact us directly on customerservices@hearingdirect.com
I cannot do justice to my experience
I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings.
My order was very small, and took one month to get to me. I requested and was immediately given a refund then it arrived .Mel was so gracious and allowed me to accept the purchase with her regards and to remember the business for any other purchases. This just isn’t done in today’s world . Will always remember her kindness.
25 marca 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Y0ur service and advice is reliable
Y0ur service and advice is reliable. I won't be going elsewhere.
25 marca 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
My product never arrived
25 marca 2024
Odpowiedź od Hearing Direct International Ltd
I have emailed you directly.
First class service
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing without problem since then. Also I have to say they are very comfortable to wear. I cannot wish for better than that.
25 marca 2024
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Odpowiedź od Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
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