Occasionally we have to make big life altering decisions. Mine was the decision to use Healthier weight to help me lose the weight I had been gaining over many years and in 2018, after reaching a peak... Zobacz więcej
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Occasionally we have to make big life altering decisions. Mine was the decision to use Healthier weight to help me lose the weight I had been gaining over many years and in 2018, after reaching a peak... Zobacz więcej
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Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Zobacz więcej
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I was told that I needed an gallbladder removal and explored various private options available to me, as this was a daunting exercise outside the NHS. Healthier Weight were the most proactive a... Zobacz więcej
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I’ve been so pleased with the service I received, from my first contact regarding gallbladder removal to post surgery. Everyone in the team has been so lovely and genuinely kind. The fixed price gave... Zobacz więcej
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Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.
Napisane przez firmę

Regus, Stourport Road, DY11 7QE, Kidderminster, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Healthier weight, have been at the nurses Dr and receptionist have been very helpful.

Odpowiedź od Healthier Weight
The aftercare is shocking. I would’ve received better if I went abroad.
No check ins, no explanation of how I should eat after major surgery, luckily for me I joined an open Facebook page who provided support so I managed to get through.
Tried to complain, ironically healthier weight so everything electronically until it comes to complaints (has to be printed and posted) abit of a delay tactic if you ask me.
I wouldn’t recommend to anyone.

Odpowiedź od Healthier Weight
The facilities were very clean and all the staff were very helpful and supportive .

Odpowiedź od Healthier Weight
I needed surgery urgently: consultation, pre-op and surgery were done within a week of my initial request.
All staff involved, from administrative to nursing and the theatre team, were kind and caring.
A week on from surgery (gallbladder removal): I feel healthier than I have for months, can already move around easily and energy levels improve daily.
Thank you

Odpowiedź od Healthier Weight

Odpowiedź od Healthier Weight
From start to 3 years down line I highly recommend these people the aftercare is brilliant and nothing is too much trouble

Odpowiedź od Healthier Weight
the hospital staff were friendly and reliable. hospital care was brilliant. the only criticism i have is i left being told healthier weight would contact me and explain everything for after my dismissal. it would be nice to leave the hospital with the liquid food to get me started on my recovery. hospital didnt tell much about the recovery foods i must take. but i hadnt heard from healthier weight so i wasnt sure what i needed to have . ie proteins, calories, vitamins etc. maybe healthier weight can assist by offering a starter pack or something to help . after all the op does cost a lot of money for the care. i even had to leave go to a chemist in my condition and buy dissolvable paracetamol as i was not issued any and the hospital doesn't sell it. pre care perfect, op care perfect , after care could be improved.

Odpowiedź od Healthier Weight
Was told I was going into surgery in an hour, 4 hours later I was still sitting in a small room alone with no update as to what was going on. Eventually got took to surgery, afterwards I was supposed to have a private room but instead was put into a room with 3 other patients all of whom were the opposite sex. Asked for medication as the gas pain was awful to which the nurse told me I was exaggerating, trust me the gas pain is real! Got out of surgery at 9pm at night and was told I had to be out the hospital for 8am the next day as the nurses finished shift and no one would be there.
I did complain to healthier weight were I was told to contact the 3rd party hospital (St Ellen’s Livingston) which I refused to do as I was a client of healthier weight, after some back and forth they offered me £250.00 refund but as a whole the experience was very poor when forking out over £10k for a Gastric Sleeve. Aftercare has been minimal, if I could go back I’d have saved myself thousands and went abroad as their pre and post operative care seems a lot more thorough.

Odpowiedź od Healthier Weight
Healthier weight staff were and are amazing at keeping in touch and explaining everything. Wasn’t so impressed with St Ellen’s hospital in Livingston. The day of my op I was taken to an office to be admitted, after being admitted by the nurse, spoken to by the surgeon and anaesthetist I was then left sitting in the office for an hour by myself before my surgery. I was advised to change into my hospital gown and then walked through reception past visitors and patients waiting to be admitted in my gown and white stockings, I felt embarrassed and humiliated. I had my overnight bag with me and was told just to leave it on the floor outside the operating theatre as they didn’t know where I was going after my surgery. The morning after surgery I asked if there was a room I could get washed in and I was told no I had to just use the toilet with the small hand wash sink that myself and the 3 other patients had been using throughout the night. I was brought my discharge meds by the nurse at 8am and advised I could leave when my husband arrived to pick me up, the surgeon didn’t even come round to speak to patients after surgery or before discharge so I had no idea if everything went well or not. I saved for a long time to go private but this experience has made me so thankful for our NHS as going private is not all it’s cracked up to be

Odpowiedź od Healthier Weight
Healthier Weight have been very supportive through my bariatric journey. Aftercare has been good and staff are extremely supportive and friendly. The only thing I would suggest, and it is a small thing, is that there is a bit more post op general information given out that you can refer to rather than picking up phone.

Odpowiedź od Healthier Weight
I came to healthier weight for my gastric sleeve surgery. They have been great all the way through my treatment and my after care, which I am still receiving x

Odpowiedź od Healthier Weight
I am so pleased that I chose to have a gastric sleeve with Healthier Weight! From the minute I first made contact they have been nothing but honest, supportive, informative and so helpful. The whole process from enquiring, to booking, to the operation and finally to the aftercare has been so smooth and I cannot yet find any fault with Healthier Weight. The support I have received is amazing and I would totally recommend them to anyone wishing to have weight loss surgery.

Odpowiedź od Healthier Weight
3 month follow-up call...full of support, praise, encouragement, answers and helpful suggestions. Feeling very much supported!

Odpowiedź od Healthier Weight
Amazing team of staff so very helpful supportive and positive. Admin team are good.
Sally the nurse at the Birmingham clinic is fantastic she is so positive and always supportive I always feel so positive when. I have been to see her

Odpowiedź od Healthier Weight
Healthier Weight have been a Huge support from the moment I contacted them pre surgery and for the next 2 years. Any questions or concerns I have had have been answered straight away and are always at the end of the phone if needed. I highly recommend them and thank them all so much for helping me on my journey

Odpowiedź od Healthier Weight
Without a doubt one of the best decisions of my life and if I knew this company were this good and eliminated the worry I would have don’t this 5 years earlier. Also the aftercare is exceptional and consistent. Very happy with healthier weight. 👍👍👍

Odpowiedź od Healthier Weight
I’m now 4 stone down 6 months post op. My painful plantar fasciitis is gone and I am healthier and happier than I have been for years. I feel like the support from the nurses post op has been great and the actual hospital experience was also excellent

Odpowiedź od Healthier Weight
Heather M went above and beyond for me, organising everything with customer services that far exceeded my expectations and chasing up to clarify I had everything I needed pre op. If the hospital care is at the same service level as provided by Heather M, I know I have no concerns and I will be in the hands of an excellent team. I couldn’t be more grateful.

Odpowiedź od Healthier Weight
The best hospital - knowledgeable staff, friendly, helpful, nothing is too much trouble. Made a stressful time so much better. Highly recommend

Odpowiedź od Healthier Weight
Great experience from start. Lovely consultant did my operation, explained everything before. Great service whilst I was in hospital, just a day case. Great aftercare, even after the 2 years. Everyone is always so friendly and kind. Would definitely recommend

Odpowiedź od Healthier Weight
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