HealthHero Recenzje 

644
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

John at HealthHero is one of the best people I've come across for supporting people with ADHD. He knows the difficulties, understands them, has empathy, and gets things done for you without even askin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had some technical difficulties when trying to connect through video call but the management were very helpful when they noticed that my call had been missed. They helped with a last minute booking an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Lekarz medycyny holistycznej
  2. Lekarz
  3. Lekarz medycyny ogólnej
  4. Leczenie schorzeń na tle psychicznym
  5. Psychiatra

Napisane przez firmę

Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

644 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 163

Napisz recenzję
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Oceniono na 5 z 5

Firsr time to use health hero and It is…

Firsr time to use health hero and It is an excellent service. The booking process was very easy and you get an appointment straight away instead of waiting a cancellation appointment with your GP. The doctors were excellent and contacted me exactly on the time allocated appointment. If not for the health hero service I could have became worst waiting for the GP.

5 października 2025
Opinia niezależna
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Odpowiedź od HealthHero

thank you Joan for such a positive review!!!

Oceniono na 1 z 5

A total waste of €39

A total waste of €39. I scheduled an appointment directly requesting a referral for an x-ray. The G.P. knew this from the start but continued to proceed with full appointment asking me questions etc. At the end she said sorry we can't refer to x-ray, I can refer you to your nearest injury clinic (which is Loughlinstown. I drove there yesterday which took over an hour to be told they don't so scans on pelvic regions). G.P. then suggested I go to A& E in wexford town (they send anyone with suspected fractures to Waterford). So g.p. referred me to Waterford a&e (1hr 40 mins away) when there is an x-ray clinic a 10 min drive away who accept G.P referrals (they just suggest that results go to usual local g.p of which details I gave to online G.P). Total waste of my time.have to spend money and queue on in-person g.p tomorrow to get referral I need. Totally misleading and very hard to find ts&cs on website. Would avoid in future.

4 listopada 2025
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for taking the time to share your experience. We’re sorry to hear that you felt disappointed, and we do appreciate the opportunity to clarify how our service works.

After an investigation, we can confirm that the GP provided the clinically appropriate referral. For suspected fractures or injuries requiring imaging, online GPs are only permitted to refer patients to an emergency department or urgent care setting where a full assessment and x-ray can be carried out safely.

For patient safety reasons, we are not authorised to issue direct referrals for x-rays through our online service. This is stated on our website in two places under What’s not included in our online doctor service (both on our Services page and in the FAQs). Our admin team also shared this information during your follow-up correspondence and offered to update the referral to a different urgent care or emergency department closer to you if preferred.

We appreciate that navigating services can sometimes be frustrating, especially when you're in pain or worried about an injury, and we’re genuinely sorry that the outcome was not what you were hoping for. Our intention is always to direct patients to the safest and most appropriate care based on clinical guidelines.

If you would like us to revise the referral to a location that best suits you, we’d be very happy to do that — please just get in touch with our Admin team and we will assist promptly.

Oceniono na 1 z 5

Scam/ stay away for weight loss consultation…

Stay away for weight loss consultation dont waste your money: doctor approves but then was emailed after and told have to go for another consultation at pharmacy.

So even when approved its not even givimg till after another consultation.. false advertisement .

4 listopada 2025
Opinia niezależna
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Odpowiedź od HealthHero

HI Emma
sorry to read your feedback.
To clarify; the pharmacy check is not an additional consultation, but rather a patient safety step. This check is carried out to confirm key biometric details such as identity and BMI before medication is dispensed, ensuring that treatment is both safe and clinically appropriate.

Because the medication is a regulated injectable, both our GPs and the pharmacy team are required to follow strict clinical and regulatory guidelines. The verification in the pharmacy is therefore a standard safeguard for patients and an important part of the prescribing and dispensing process.

This process is clearly stated and described throughout the Weight management service page as apart of the service description.

Oceniono na 5 z 5

Excellent service

Excellent availability of same day appointments, the doctor listened to concerns and put me at ease and prescription available within the hour. Will definitely use again

20 października 2025
Opinia niezależna
Oceniono na 5 z 5

Severe neck spasm and needed urgent help

I had a severe neck spasm and was in urgent need of help. So I called HSF Assist. The person who took my call could not have been more helpful. The GP called me back within the hour at the promised time. She was extremely caring and understanding and sent a prescription to my local chemist. As it was the weekend, and as it's so difficult to get an appointment with my own GP, I am very grateful for this excellent service.

21 października 2025
Opinia niezależna
Oceniono na 3 z 5

work cert

had a consult yesterday, lovely Gp, was issued a cert for work however without it been stamped my employer will not accept it

2 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Quick efficient and helpful

Very easy to use, prompt and efficient would recommend to a friend and use again

23 października 2025
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Odpowiedź od HealthHero

much appreciated, Susan - delighted to read your kind words

Oceniono na 5 z 5

Thank you

Amazing staff

20 października 2025
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Odpowiedź od HealthHero

thank you, Celine!!!! really appreciate your 5-star review

Oceniono na 5 z 5

I felt my concerns were listened to

I felt my concerns were listened to. and I was able to discuss and felt more comfortable with the process.

10 października 2025
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Odpowiedź od HealthHero

thank you, Susan, for taking the time to leave this lovely review!

Oceniono na 5 z 5

The process

The process, asking questions up front on the questionnaire & apt booking went so smoothly.
Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt no judgement - no forced opinions, it was great.
I will certainly use HealthHero services again & I will be letting others know of this service. Can't fault it, fantastic service.

30 września 2025
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Odpowiedź od HealthHero

thank you Clarinda!! we really appreciate your kind review

Oceniono na 5 z 5

7 days a week at convenient times

Great service provided to all Marks and Spencer employees. I got my appointment on a Sunday morning, got a prescription for antibiotics and collected them from my local pharmacy within an hour

5 października 2025
Opinia niezależna
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Odpowiedź od HealthHero

thank you, Karina - really glad to read you had a great experience!

Oceniono na 5 z 5

Dr Fasi Ullah was a friendly doctor…

Dr Fasi Ullah was a friendly doctor whom I felt at ease with immediately. He was understanding and supportive. Fantastic service

30 września 2025
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Odpowiedź od HealthHero

thank you so much Sharon - we love reading happy reviews!!!

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