HealthHero Recenzje 

644
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

John at HealthHero is one of the best people I've come across for supporting people with ADHD. He knows the difficulties, understands them, has empathy, and gets things done for you without even askin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had some technical difficulties when trying to connect through video call but the management were very helpful when they noticed that my call had been missed. They helped with a last minute booking an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Lekarz medycyny holistycznej
  2. Lekarz
  3. Lekarz medycyny ogólnej
  4. Leczenie schorzeń na tle psychicznym
  5. Psychiatra

Napisane przez firmę

Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

644 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 163

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Cannot get a gp appointmnet so booked…

Cannot get a gp appointmnet so booked this as I have ear pain and throat pain, was given amoxicillan for just 5 days , no help at all, made another appointment today for the same reason and was told to go to out of hours doctor, even though its the same thing that another short course of an antibiotic would have cleared.
Very dissapointed and wont be using this service again.

3 lutego 2026
Opinia niezależna
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Odpowiedź od HealthHero

Hi Martina, thank you for taking the time to share your experience, and we’re very sorry to hear that you were disappointed with the outcome of your second appointment.

Your feedback was reviewed carefully, and our Medical Director has been trying to contact you directly to discuss the decision and answer any questions you may have.

Following a full clinical review, it was concluded that the GP’s advice was appropriate based on the information available at the time. As your symptoms had not improved after the initial assessment and treatment, the safest and most responsible next step was to recommend an in-person examination with a local or out-of-hours GP, where a physical assessment could be carried out.

All of our GPs are fully qualified, registered with the Irish Medical Council, and are required to follow established clinical guidelines to ensure patient safety at all times. While we appreciate that this may not have been the outcome you were hoping for, our clinicians must always act in the patient’s best interests.

We would still welcome the opportunity to speak with you directly, should you wish to discuss this further.

Oceniono na 5 z 5

Great service

The doctor was on time, reliable, and provided me with everything I needed.

17 stycznia 2026
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Odpowiedź od HealthHero

thank you Jadyn!

Oceniono na 5 z 5

GP was super as was Boots

The GP was super, really dedicated, she called me back a few times to talk through further details around the vaccine options.

Both pharmacists I met in Boots were also great, professional, knowledgeable and personable. The service overall worked really seamlessly from making appointment with GP to making appointment at Boots and attending for the vaccines.

22 stycznia 2026
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Odpowiedź od HealthHero

thank you Marie!!! such a lovely review, delighted you were happy with our joint service

Oceniono na 5 z 5

Nice doctor

Nice doctor

19 stycznia 2026
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Odpowiedź od HealthHero

thank you, Jessica - we have a lovely, highly experienced team of IMC-reg Doctors

Oceniono na 5 z 5

Excellent experience from start to…

Excellent experience from start to finish. I rang first thing in the morning and had a doctor call me within the hour. Asked me loads of questions which I found really good . He didn’t just fob me off. He sent in my prescription to the chemist straight away . Such a good service and all very friendly helpful staff

12 stycznia 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you, Sharon! delighted to read that you had a positive experience with our team

Oceniono na 5 z 5

Excellent online GP service

Excellent service, got an appointment quickly when there no appointments available with my own GP. The doctor listened carefully to my description of symptoms, he was clear and easy to understand, he provided a prescription which thankfully resolved everything for me.

6 stycznia 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you Amanda, great to read your feedback - thanks for taking the time to leave it, it really helps!

Oceniono na 5 z 5

Professional and convenient

I was able to get an appointment on the same day as requested. The doctor was professional and friendly.

2 stycznia 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you, Christina! Delighted that you had a 5-Star experience, thank you for your review

Oceniono na 5 z 5

Excellent service as always

Excellent service as always. The appointment was within 24hrs which is very good, the initial call was attentive and helpful and the Dr listened and was very good.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your lovely feedback! We’re so glad we could get you seen quickly and that everything went smoothly. We really appreciate you sharing your feedback.

Oceniono na 5 z 5

Very good experience

Very good experience. This is a great option when you don't need to speak with your personal GP.

1 czerwca 2025
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Odpowiedź od HealthHero

Thank you for your positive feedback! We're delighted to hear you had a great experience and found this a helpful option when your regular GP wasn’t needed.

Oceniono na 1 z 5

Frustrating is an understatement

Frustrating is an understatement. I've been using this service for over a year only because I have no other choice,but they're not good when you need something. It's impossible to get a clear answer to a question in a timely manner. Prescription requests always take several days or a week to process. They give vague and differing answers as to whether or not I will EVER be able to have refills for my very simple prescription written by my GP rather than them, because they obviously want to keep gathering monthly prescription renewal fees off me forever for doing absolutely nothing. It's a ridiculous system.

10 grudnia 2025
Opinia niezależna
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Odpowiedź od HealthHero

So sorry to read about your disappointment with our service. We would like to understand what happened so we can assist you and prevent any further issues.
Please get in touch with our admin team at info@healthhero.ie with your details and we can investigate the matter and provide the support you need.
We appreciate the opportunity to make things right.

Oceniono na 5 z 5

This service is very good for people…

This service is very good for people who work long hours. Easy to book an appointment and with wait times that is was less as compared to going to the gp clinic. I wish for this service to continue. Keep up the good work.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od HealthHero

thank you for your 5-star review!

Oceniono na 5 z 5

Great service

Easy to book and was able to get an appointment within an hour on a Sunday morning. Doctor was genuinely helpful and took the time to give advise as well as prescribing treatment

30 listopada 2025
Opinia niezależna
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Odpowiedź od HealthHero

thank you, Katie - really appreciate you taking the time to leave your feedback

Oceniono na 5 z 5

Very convenient online service

Very convenient online service. Definetly recommend this beneficial service for workers to avail of without requiring time off work to see GP

20 listopada 2025
Opinia niezależna
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Odpowiedź od HealthHero

Thanks for your review Kathleen - we're really pleased you found the service convenient and didn't need to take any time off from work in order to see a GP.

Oceniono na 5 z 5

I got my first consultation with…

I got my first consultation with HealthHero back in July (weight management). The online consultants are great and very helpful. I always got my prescription sent over to boots promptly after the follow up. I lost 14 kg in 4 months and I highly recommend them for weight management

21 października 2025
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Odpowiedź od HealthHero

thank you, Yomna, we really love hearing our patients positive feedback!

Oceniono na 5 z 5

Great service

Great service. Used it for travel vaccines. Got an appointment easily, great consultation with doctor and script sent directly to pharmacy.

3 lipca 2025
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Odpowiedź od HealthHero

thank you very much for leaving your kind words

Oceniono na 5 z 5

Very easy and efficient

Very easy and efficient. I would certainly use them if you are struggling to get an in person GP appointment

3 października 2025
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Odpowiedź od HealthHero

thank you, Lesley!

Oceniono na 5 z 5

Injured while I fell/lost balance on street

I have booked a consultation with an online GP after i fell and hurt myself and all my worry went away after the schedulled phonecall. He gave me a referral for the ER and advised to go straight away. I had gotten an Xray the same day and got my result that nothing is broken. I was reliefed. Got also a prescription for pain killers and ointment to soothen the pain. Everything was done within a few hours! I am greatfull and highly recomend their services!

26 października 2025
Opinia niezależna
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Odpowiedź od HealthHero

thank you Adina!!!! great to hear nothing was broken and you're feeling relived, and if course thank you for the lovely 5-star review!

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