HealthHero Recenzje 

644
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

John at HealthHero is one of the best people I've come across for supporting people with ADHD. He knows the difficulties, understands them, has empathy, and gets things done for you without even askin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had some technical difficulties when trying to connect through video call but the management were very helpful when they noticed that my call had been missed. They helped with a last minute booking an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Lekarz medycyny holistycznej
  2. Lekarz
  3. Lekarz medycyny ogólnej
  4. Leczenie schorzeń na tle psychicznym
  5. Psychiatra

Napisane przez firmę

Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

644 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 163

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Oceniono na 5 z 5

Faultless …

From first phone call to doctors phone call to prescription, this service is seamless with fantastic staff at all times. Highly recommend.

3 marca 2026
Opinia niezależna
Oceniono na 1 z 5

ADHD Assessment

This company does not put any importance on customer care. I get what seems like an AI immediate response and then nothing more happens. I would not recommend this company.

I have had an ADHD Assessment with this company costing €700. I am 70 years old and appear to have all the classic symptoms of ADHD.
Having paid €350 for the first half of the assessment, I explained that I could remember very little before the age of 12. Despite this, they still ran the second interview and had me pay €350 knowing that their very narrow criteria based on memories pre age 12 would render the diagnosis impossible.

Basically they used a poor screening rule, which said, no memories equals no ADHD diagnosis. They still took an additional €350 from me knowing this.

I would not recommend this company, as a proper assessment will not throw the baby out with the bathwater just because someone can't recall their early years. This is exactly part of the condition, especially in the inattentive type of ADHD. I feel cheated and let down by this company.

Pat Gaynor

21 października 2025
Opinia niezależna
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Odpowiedź od HealthHero

Update: Hi Patrick - we don't use AI in our customer care team. Your case was reviewed by our Consultant Psychiatrists who specialise in ADHD assessment and treatment and they reached a determination based on the evidence and clinical guidelines, which is explained below. I will again raise your feedback with the team

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you felt disappointed by your experience, and we appreciate you raising your concerns.

Assessing ADHD in adults can be complex. Clinical guidelines require clinicians to assess whether symptoms were present from childhood and have persisted over time. This does not rely solely on a person’s memory before age 12, but it is one of several factors clinicians must consider when determining whether a diagnosis can be made safely and in line with established standards.

Our ADHD assessments are conducted by appropriately qualified and Irish regulated clinicians and follow recognised diagnostic frameworks . There are two consultant psychiatrists responsible for the service, both of whom are specialised in Adult ADHD diagnosis. As part of good clinical governance, clinicians must apply these criteria consistently and cautiously to ensure that any diagnosis made is clinically justified and safe for patients.

The assessment process involves multiple stages because clinicians need to gather a full history, review screening information, and conduct a structured clinical interview. In some cases, the information available may mean that a formal diagnosis cannot be confirmed, even though the assessment has been completed in line with clinical standards. We understand that this can be frustrating, particularly after investing time and money in the process.

I have passed on your feedback to the Clinical Directors for the service who will conduct an investigation and be in contact with you directly to discuss your case further.

Oceniono na 5 z 5

Excellent service

HealthHero were so easy to deal with and I received my prescription within a couple of hours, unlike my GP, who couldn't even give me an appointment within the next week. It's crazy, thank goodness for HealthHero

26 lutego 2026
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Odpowiedź od HealthHero

thank you so much for the 5-star review - delighted that you had a great experience with our team!

Oceniono na 4 z 5

The consultation on weight management…

I initially had a poor experience; however, HealthHero contacted me afterwards and scheduled a follow-up appointment with Dr Ryan, who was very helpful and took into account my medical history.

14 lutego 2026
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Odpowiedź od HealthHero

So sorry to hear you didnt find the service to be helpful. Our IMC registered GPs must follow strict guidelines and regulations when it comes to prescribing medications, particularly for injectable weight loss treatments. Our Medical Director, Dr Ryan, will be in contract to discuss options.

Oceniono na 5 z 5

Super helpful Administrator

The administrator I spoke with to arrange my appointed was super helpful. He spent time walking me through the system which was really helpful with patience and kindness.

27 lutego 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you - Margaret Ann; great to hear the Admin were able to help you through the process!

Oceniono na 5 z 5

John was great

John was so proactive and helpful in navigating the complicated process. He let me know timelines, expectations and next steps at every stage.

9 lutego 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you, Andrew for leaving a 5-star review - delighted that John was able to help you.

Oceniono na 5 z 5

First class service …

The Doctors employed are truly giving of their time and take a genuine interest in the patient. Thank you.

19 lutego 2026
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Odpowiedź od HealthHero

thank you KR - really grateful for your lovely words and 5-star review

Oceniono na 5 z 5

As an adult finding support for ADHD…

As an adult,finding support for ADHD has been so difficult but through health hero it’s been made incredibly easy! I was diagnosed and treated with great care through this platform and the impact it has made on my life is amazing. Staff and doctors are always very helpful, even if there is tech issues they work closely to fix or reschedule.

4 lutego 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you so much for your 5‑star review!
We’re really glad to hear you had a great experience with us. Thank you for choosing us.

Oceniono na 3 z 5
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Odpowiedź od HealthHero

Hi Mark, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not fully meet expectations.

We’d like to clarify that GP practices such as Healthhero do not have any control over the price of medications charged by pharmacies, as each pharmacy sets its own pricing independently. By law, there can also be no commercial or contractual relationship between prescribers and pharmacies.

We understand that medication costs can sometimes be frustrating. For clarity, the pricing for our Specialist GP consultations is fully transparent and is confirmed before the appointment takes place.

Oceniono na 5 z 5

So convenient and less expensive

So convenient to book a time that suited and have the consultation in the comfort of my own home so no sitting in waiting rooms

27 stycznia 2026
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Odpowiedź od HealthHero

cheers Karen - delighted to get your feedback

Oceniono na 5 z 5

Brilliant service and staff

From start to end all staff are efficient,helpful,professional,and tge service is so convenient specially when you aren't well enough or able to get an appointment elsewhere. Love this service. Great professionals. Happy patient.😊

3 lutego 2026
Opinia niezależna
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Odpowiedź od HealthHero

thank you BC, really appreciate you lovely review

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