Happy Plugs Recenzje 

Hello,
I would like to give a big thankyou to your associate, Erika Boado!!
Erika was able to navigate me through possible solutions to rectify my issues with your product, very timely!
And as we were unable to get a fix, Erika provided a discount to purchase another set of Happy Plugs.
Thankyou Erika!
Shelley Ullyott
Regina, Sask. Canada

Really helpful,
Slight issue with the left plug, Air 1 Go. However, after reaching out to Happy plugs, the issue was resolved. Many thanks and appreciation to Erika. Keep up the great service.

Happy plugs have great products. As if that was´nt enough, their costumer service with Erika is excellent. I got all the help I needed fast, accurate and very helpful.

I got great help from Erika att Happy Plugs, after loosing the charging case, and writing them.

My order was lost by delivery company, when I contacted with happy plugs customer care service I got fast and very satisfactionary help from customer care member Erika. I'm fully recommend that company, they have really good products, that's my third time when I'm ordering from them.

Les écouteurs on des coupures très fréquentes en rapports aux ondes et au mouvement interactif du quotidien (course a pied, appareil électrique autour simple rotation de la tête coupera la musique durant une seconde ou 2...) j'ai trouvé également une trop grande sensibilité des boutons tactile sur le côté ( le simple fait de ce gratter l'oreille coupera votre communication téléphonique aussi importante qu'elle soit)

After 1 year my happy plugs were not working correctly anymore. Erika from customer service checked the warranty and will send me a new pair. Thanks!

I had a great experience with Erika in customer support. She was extremely prompt at responding and very helpful.

We bought these happy air1plus in February been great for us then only 1 was working so I contacted happy and Erika got back to me and give me advise and now they are both working fine
Thank you for help

I was liaising with customer support Erika and she was prompt to respond to my queries. Eventually the plugs was not able to fix as it’s no longer covered by warranty. Erika was quick to offer promo code to buy any new product as recovery.

Had an issue, and Erika responded right away and sent a replacement.

I had a problem with the shipment of the product. The customer service, especially Erika, was very helpful and solved the issue.

We ordered headphones for our daughter but the shipment was delayed. Erika, customer service extraordinaire, communicated diligently each day to let us know when the color we wanted would arrive. She then went above and beyond to ensure we’d receive the package before a big trip we had. Couldn’t be happier! Thank you, Erika!

Elektro Schrott. Hat 1 Jahr gehalten. Es leuchtet nur noch das rote Licht beim Laden. Weder reset noch andere Mittel haben geholfen. Der Kundenservice konnte nichts tun. Erica ist noch frech geworden. An der Antwort sieht man auch das der Kundenservice grottig ist :))) die haben einfach gesagt das sie mir 10 Prozent beim kauf eines neuen Produkts geben. Frechheit! Als ob ich nochmal Geld dafür ausgeben! Jeder 10 Euro Kopfhörer hält länger. Für 79 € kann man schon mehr erwarten. Nie wieder!
Das ist was erika schrieb:
Thank you for reaching out to us regarding your recent experience with our products. We sincerely apologize for any inconvenience or frustration you may have encountered.

We understand your disappointment with the performance of our plugs and the communication you've received from our team. Your feedback is crucial to us, and we take it seriously as we continually strive to improve our products and services.

Regarding your concerns about warranty coverage, please be informed that our warranty policy is clearly outlined at the time of purchase. If you purchased our product from a retail store, we kindly ask you to return to the store for warranty assistance as per our policy. Om addition to this, the headphones were purchased 2 years ago which is already out of warranty.

We want to assure you that we are committed to resolving any issues you may have with our products. However, it's important to clarify that our resolution process remains unchanged, regardless of any negative reviews you may choose to leave.

Once again, we apologize for any inconvenience you've experienced, and we appreciate your understanding.

Best regards,

Ich antwortete: fy
Weil das einfach eine Frechheit ist.

After 1.5 years of having my earphone, I had some issue with the product and had to reached out to the customer service team. Erika was with me from the beginning to the end of the support. She’s amazing in identifying and proposed alternative solutions since they no longer produce the same product. Thanks erika and the amazing customer service team ❤️

Fast and helpful customer support. Knew exactly the problem and wrote a complete guide how to sovle my problem. Thank you Erika!!

Hola. Vivo en Buenos Aires, Argentina. Me comuniqué por mail haciendo una consulta y me respondieron casi de inmediato. Erika atendió mi consulta, me dió información y fue muy amable. Es muy bueno que atiendan consultas de todas partes del mundo y valoren a sus clientes. Muchas gracias! Cariños

The customer care service is exceptional. Here I would like to quote the name of Erika Boado who facilitated me in resolution of my complaint. The response I received from her was prompt and was satisfying. Grateful once again for the fantastic service.

I was struggling with my headphone issues (not being able to pair with each other) and Happy Plugs team reached to me as soon as they could. The problem was solved immediately thanks to Erika! :) so thank you so much once again

ERIKA thank you so much for you support