1st class customer service, could not be better, thank you....if only other companies were this helpfull !
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Over the months I have bought from Happen their customer service has really improved. Since Ellie especially has been dealing with my account it has felt extremely efficient, friendly and so helpful,... Zobacz więcej
Reakcja na opinię
I am so grateful for the help your company has provided. This journey has been life-changing for me. My cholesterol levels have improved significantly, and the boost in my self-confidence is incredibl... Zobacz więcej
Reakcja na opinię
Poor poor poor! Followed link in an online ad as offered discount on Mounjaro. Went through the whole process and placed order only to receive an email 2 days later to say that ‘due to some people... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Happen, our mission is to support people on their weight-loss journey with care, professionalism, and a genuinely human approach. We believe healthcare should feel personal, supportive, and easy to understand, which is why we take the time to listen, explain options clearly, and tailor guidance to each individual. From consultation through to treatment and delivery, we aim to make the process smooth, straightforward, and reassuring. Our team is passionate about providing real, responsive support — not automated interactions — and building trust through clear communication and consistency of care. Safety is central to everything we do. As a regulated provider, we have a duty of care to ensure prescribed medications are handled and delivered securely, protecting both our customers and the wider public. Happen operates on a transparent subscription-based model, designed to deliver safe, effective treatment while maintaining fair and competitive pricing. If you’re looking for trusted, supportive care from a team that genuinely puts people first, we’d love to support you on your journey.
Dane kontaktowe
Zjednoczone Królestwo
- help@happen.co.uk
- happen.co.uk
3,9
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
1st class customer service
1st class customer service, could not be better, thank you....if only other companies were this helpfull !
5 czerwca 2026
Opinia niezależna
The lady who took my call today was…
The lady who took my call today was very helpful, explained clearly to me what I needed to know and courteous throughout. You certainly are blessed with your staff!
21 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Heather,
Thank you so much for taking the time to leave such a lovely review.
We’re really pleased to hear that the team member you spoke with was helpful, clear, and courteous throughout your call. We’ll be sure to pass your kind words on to her and the wider team.
Your feedback is greatly appreciated, and we’re glad we could help.
- The Happen Team
Lovely customer service and really…
Lovely customer service and really helpful.
20 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Andrew,
Thank you so much for your lovely review!
We’re really pleased to hear you found our customer service helpful and supportive. Your feedback means a lot to the team.
If you ever need anything in the future, we’re always here to help.
- The Happen Team
Over the months I have bought from…
Over the months I have bought from Happen their customer service has really improved. Since Ellie especially has been dealing with my account it has felt extremely efficient, friendly and so helpful, with clear communication and a willingness to go the extra mile. Thank you so much!
20 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Sharon,
Thank you so much for your wonderful review!
We’re so pleased to hear that you’ve noticed such a positive improvement in our customer service over the months. Your kind words about Ellie especially mean a lot, and we’ll be sure to pass this feedback on to her.
It’s great to know you’ve felt supported with clear communication, efficiency, and a friendly experience throughout. Thank you again for taking the time to share this - it truly means a lot to the whole team.
- The Happen Team
Fantastic service from start to finish
Fantastic service from start to finish.
Reliable and trustworthy company. Would highly recommend!!
18 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Emma,
Thank you so much for your fantastic review!
We’re really pleased to hear you found our service reliable and trustworthy, and that everything went smoothly from start to finish. Your recommendation means a lot to the team.
If you ever need anything in the future, we’re always here to help.
- The Happen Team
Emily's a breath of fresh air
Emily's a breath of fresh air. I had an issue and she sorted everything out nothing was too much trouble. Everything up to now has been a positive experience. Thank you for all your help. Much appreciated
19 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Alexandra.
Thank you so much for your wonderful review!
We’re really pleased to hear that Emily was able to help and make things so straightforward for you. It’s great to know everything has been a positive experience so far, and we truly appreciate you taking the time to share this feedback.
If you need anything else in the future, we’re always here to help.
- The Happen Team
Couldn't have been happier with the…
Couldn't have been happier with the experience. Great service, would strongly recommend
19 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Joey,
Thank you so much for your lovely review!
We’re really pleased to hear you had such a great experience with us. Your kind words and recommendation mean a lot to the team.
If you ever need anything in the future, we’re always here to help.
- The Happen Team
I am so grateful for the help your…self confident
I am so grateful for the help your company has provided. This journey has been life-changing for me. My cholesterol levels have improved significantly, and the boost in my self-confidence is incredible. Thank you for helping me take control of my health and reach my goals.
15 maja 2026
Opinia niezależna
Odpowiedź od Happen
Hi Adjoa,
Thank you so much for your wonderful 5-star review.
We’re really pleased to hear about the positive changes you’ve experienced, especially with your cholesterol levels and self-confidence. It’s fantastic to know the programme has been life-changing for you and has helped you take positive steps towards your health goals.
We’re so happy we have been a part of this journey with you, and we truly appreciate you taking the time to share your experience.
- The Happen Team
Excellent service
Excellent service, worked with Farrah who was so friendly and helpful throughout the entire process. Would highly recommend
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Lucy,
Thank you so much for your wonderful review!
We’re really pleased to hear you had an excellent experience, and we’ll be sure to pass your kind words on to Farrah — she’ll be delighted to know she made the process smooth and supportive for you.
We really appreciate your recommendation!
- The Happen Team
Odpowiedź od Happen
Hi Darren,
Thank you so much for your lovely review!
We’re really pleased to hear you’ve had a brilliant experience with our service. Your feedback means a lot to the team.
- The Happen Team
Great customer service
Great customer service, received a call from Natasha today who was really helpful in advising me on what my options were so i could continue my weight loss journey. Would highly recommend this company
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Georgina,
Thank you so much for your review — we really appreciate you taking the time to share this.
We’re so pleased to hear you had a great experience with Natasha and that she was able to help guide you through your options to continue your weight loss journey. We’ll be sure to pass your kind words on to her and the wider team.
Your recommendation means a lot to us, and we’re always here if you need anything further.
Kind regards,
The Happen Team
Very informative and helpful when…
Very informative and helpful when asking questions, quick to respond when i had a query.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Lesley,
Thank you so much for your lovely review - we really appreciate it!
We’re glad to hear you found our team informative and helpful, and that we were able to respond quickly to your queries. We’ll be sure to pass your feedback on to the team.
Thanks again for your support, and we’re always here if you need anything!
- The Happen Team
Excellent .
I hadn't heard of this company and was slightly dubious about using them.
No need to worry at all.Very efficient and top notch customer service.They reply within hours to written requests for help.Having used a couple of other more well known companies,I would certainly recommend Happen.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Linda,
Thank you so much for your wonderful review!
We’re really pleased to hear you’ve had a positive experience with us and that our team have been able to respond quickly and support you when needed. Your recommendation means a lot, especially given your previous experiences elsewhere.
We truly appreciate you choosing Happen and trusting us with your care!
- The Happen Team
helpful customer services
I think the passport/ driving licence criteria needs to be before you sign up for anything as many don't have this.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Amanda,
Thank you for taking the time to leave us a review and for your feedback.
We’re really happy to hear you found our team helpful. We also appreciate your suggestion regarding the ID requirements and will pass this on to the relevant team for review.
If you need anything else, please don’t hesitate to get in touch.
- The Happen Team
A very knowledgeable member of staff.
Yesterday I spoke with a lady called Natasha about a couple of queries I had.
What a wonderful experience I had. Natasha was very professional and knowledgeable and both my queries were answered. - Thank you so much.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi,
Thank you so much for your lovely review.
We’re really pleased to hear you had a wonderful experience with Natasha and that she was able to help answer your queries so professionally.
Your kind words will be shared with the team - they’ll be delighted to hear this.
If you need anything else, please don’t hesitate to get in touch.
- The Happen Team
Brilliant customer service and support…
Brilliant customer service and support on my first order
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Beverley,
Thank you so much for taking the time to leave us a review! We really appreciate your kind words and are thrilled to hear that your first order went smoothly and that you had a great experience with our team. Your feedback means a lot to us!
~The Happen Team
Odpowiedź od Happen
Hi Karen,
Thank you so much for your lovely review! We’re thrilled to hear you had a positive experience with our customer service – it means a lot to the whole team.
- The Happen Team
Once I realised that Happen were the…
Once I realised that Happen were the company I had ordered the weight loss pen, and phoned them back the service was good. The girls on the end of the phone were very easy to talk to! What was hard, for me as a pensioner, was the uploading of the proof of ID, Weight, and fat picture!
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Pam,
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that our team was easy to talk to and that you felt supported over the phone.
We completely understand that uploading documents can be a bit tricky, and we really appreciate your patience with the process. Your feedback helps us improve and make things easier for everyone.
Thanks again for taking the time to leave a review – it means a lot to the whole team!
- The Happen Team
Excellent customer service
Excellent customer service. I was over the moon with the way my issue was dealt with. I would not hesitate to recommend you and use your services again. Kind regards
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Katherine,
Thank you so much for your kind words — it truly means a lot to us! We’re absolutely delighted to hear that you were happy with the way your issue was handled.
Your recommendation and support are greatly appreciated, and we’d be more than happy to assist you again in the future.
- The Happen Team
I received my package yesterday and was…
I received my package yesterday and was so happy and was packed with care
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Happen
Hi Emily,
Thank you so much for your lovely review!
We’re really happy to hear your package arrived safely and that you were pleased with how carefully it was packed—that means a lot to us!
Wishing you all the best on your journey, and if you ever need any support, we’re always here to help.
– The Happen Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.