GreenGeeks Web Hosting Recenzje 1609

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They do indeed plant trees, dont think it's greenwashing. Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert. I forgot to do a... Zobacz więcej

Oceniono na 5 z 5

5 stars because every time I've reached out, I've gotten a response within minutes. Big companies like this, I expect to be interacting with a ticket system, or on hold for 3 hours. No, I get a pe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Service at GreenGeeks is always top-notch. I've been hosted with them for more than 10 years, and it's never wavered. Their human support chat is knowledgable and patient, even with the most inane que... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Greengeeks has hosted our website for many years, I had some questions on how things work, and used their online chat function. They were not only able to steer me in the right direction but also lin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hosting internetowy
  2. Usługi dla biznesu

Napisane przez firmę

GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform. Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Troika of critical skills

The customer Service people I’ve worked with on multiple occasions in the last week were very conscientious and also very clear and technically precise in there communication… a troika of skills that are truly unique.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Gregory! Thanks for your review! Clarity, technical precision, and genuine care don’t always come together. Glad the team delivered all three when it mattered, especially across multiple interactions. Thanks for recognizing the effort.

Oceniono na 5 z 5

Good customer service

The agents were understanding, knowledgeable, and helpful.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Michael, we appreciate you sharing this. Clear, knowledgeable support — with real understanding — is exactly what we aim for every time. Glad the team delivered when you needed help.

Oceniono na 5 z 5

Very satisfied

I've been with GreenGeeks for over a year now, and I must say I have been very pleased with the service. They are reasonably priced, but more importantly, their support is amazing. Their staff appear very knowledgeable and professional.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Abe! Thanks for sticking with GreenGeeks for over a year. It’s great to hear the balance of fair pricing and knowledgeable, professional support has made the experience solid for you. That’s exactly the standard we aim to keep delivering as you grow with us.

Oceniono na 1 z 5

I never asked for their services but… was charged anyway.

I never asked for their services but they charged my City bank card which I got when i bought my computer from best buy and canceled it right away by calling best buy.
Now City bank is telling me to dispute the charge. when I call Green Geeks billing and give them my name they tell me we can't find your account by your last name and ask me to email billing. I just don't know why she could not help me and asked me to send an email except the fact that they want to make it so difficult so one tiers and doesn't try to get the credit.

They do everything to charge you illegally.

I will never buy from Best Buy or use Green Geeks

In order to reply to your reply that does not make any sense, I don’t have any information except my email and my name what else can I give anyone on an email except what I had told your billing attendant?

Stop charging people without their knowledge.

2/2/2026
I just received a Response to contact you on the url so you can help me.
Are you guys for real???? I keep saying except my email and my name I have nothing with your company and then your system asks me for user name and password? First you don't help me with a live operator then you ask me for what I don't have on line!!!!
How convenient to charge people and pretend to be helping when you know they won't be able to.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Jack, I’m sorry for the confusion and frustration. I want to be very clear: GreenGeeks does not charge anyone without an active service or authorization.

For privacy and security reasons, our billing team can’t access or discuss account details over the phone without proper verification, which is why email follow-up is required.

We’ve sent you a private message here on Trustpilot to gather the necessary details so we can locate the account and review your case.

Thanks for raising this so we can look into it properly.
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Update: After reviewing the information you shared, we can confirm that there are no charges from GreenGeeks associated with the email address provided. Based on this, it’s likely the charge you’re seeing is related to a different company.
If you have a payment receipt that lists GreenGeeks as the merchant, please forward it to our billing team so we can investigate further.

You can find our official billing contact options here:
https://www.greengeeks.com/contact

Thanks for bringing this to our attention and giving us the opportunity to clarify.
--------------------------------------------------
*Feel free to send it to any of the emails listed on our Contact page.

Oceniono na 5 z 5

Great support

Any time I have needed support or resources, GreenGeeks has provided it in a timely and accessible way.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for your Cortney review! We are always here to help!

Oceniono na 5 z 5

Everything is great with Greengeeks

Everything is great with Greengeeks, support, server.
All good 5*

28 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for the great feedback, Shahid! Glad to hear everything’s running smoothly. Thanks for choosing GreenGeeks!

Oceniono na 5 z 5

Very pleased with Technical Support and Overall Experience

Technical suppprt was responded rapidly when I used both email and chat and was able to clear up my confusion and walk me through some step accurately. Site speed has been excellent. Very happy with GreenGeeks.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for sharing your experience, Michael. It’s great to hear the team was quick to respond and took the time to walk you through things clearly, that’s exactly how support should feel. Solid site speed on top of that is always a win. We appreciate you choosing GreenGeeks and being part of the community 🌱

Oceniono na 2 z 5

Functional service with Poor support and beaurocratic, cant help you attitude.

While the web provider has been relatively stable and the value seems decent, it has been a remarkably poor support provider. We use their VPS tier of service to host our customized WordPress installation, which is a mainstay of our business. We have a substantial employee turnover rate, and GreenGeeks is a poor match for our level of change. As our service was transitioned to a new IT employee, they made that very difficult to manage / update. After preventing us from updating the account owner, we worked around by making an employee a collaborator, but who does not have full control. Since notifications were going to the previous employee, when they forced an IP change, the notice was not sent to the new employee, taking our site down. We are also locked out of updating our SSL cert, which is becoming a bigger an bigger problem. Support did not admit the cause of the downtime, saying an IP config error( of their own causing), judging they had notified and not their problem. Anyhow, my criticism is that they have made staff change at our organization into a major problem and left us no way to correct it, judging the domain to belong to the former employee, not the org. Beaurocratic, uninterested in understanding the problem, and structured to make change very difficult. Functional services for the mainline usecase, but unable to handle simple usecases such as new employee in charge. Support is present, responds, but often with sorry, cant help you.

10 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi John, thanks for sharing this — I completely understand why this experience left you frustrated, especially when your VPS and WordPress setup are business-critical.

We have sent you an internal message through TrustPilot to identify and review your case.

In general, to clarify, account ownership and administrative changes require a strict verification process. We can’t bypass those steps, since they exist to protect accounts from unauthorized access or takeover, especially on VPS services tied to business, critical websites.

The best practice in these cases is to maintain ownership under a role-based company email and use our Multiuser Access to manage specific services on your GreenGeeks profile. This means you can bring in team members or other assistance to help with your website development without granting access to your primary account.

That said, we understand how disruptive this becomes when key notifications go to an outdated contact, and we’re happy to review your setup so the correct team members receive all future communications and have the right administrative access moving forward.

As mentioned, we’ve sent you a message through Trustpilot so we can locate the account and escalate this properly.

Thanks,

Oceniono na 5 z 5

My expWithout a doubt, this hosting service is highly recommended for its reliability, support, and professionalism. A well-deserved five stars.erience with GreenGeeks'…

My experience with GreenGeeks' technical support has been simply excellent. From the very first contact, the team has demonstrated great professionalism, speed, and, above all, very solid technical knowledge.

Every time I've had a question or issue, the response has been immediate and effective. They don't just offer generic solutions: they analyze the problem, clearly explain what's happening, and guide you until everything is resolved. It's very reassuring to know there are competent people on the other end, especially when you're managing websites that can't afford to fail.

Furthermore, their approach is friendly and approachable, something that's highly valued in technical support these days. You can tell they care about the customer and that their goal is for everything to work correctly.

23 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Antonio! Thanks for sharing such a detailed experience.

It’s great to hear the team made things feel approachable and reassuring along the way. That balance between expertise and friendliness matters a lot to us.

Appreciate the trust and the five stars!

Oceniono na 5 z 5

Above and Beyond: Why GreenGeeks is the Best Host I’ve Used

What sets GreenGeeks apart is their consistency; without exception, they address every issue with impressive speed and technical skill.

I especially appreciate the patience they show when answering my questions.

They truly go above and beyond compared to other providers I’ve used in the past.

Beyond the hosting itself, I’m finding great value in their educational resources—their recent webinar on 'AI and WordPress Security' was fantastic.

I highly recommend GreenGeeks for anyone looking for a reliable, top-tier website host!

21 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for taking the time to share this. Consistency, speed, and solid technical help are exactly what we aim for, so it’s great to hear that’s been your experience.

Appreciate the recommendation and having you with GreenGeeks!

Oceniono na 5 z 5

Excellent host provider

I have been a customer for years.
The services they offer have been excellent for me.
The same with their support, which is even more important as a deciding factor when doing business.

15 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Vagelis! Appreciate you being with us long-term. It’s great to hear the service has been solid for you, and even better that our support continues to be a deciding factor. That consistency is exactly what we aim for. Thanks for trusting GreenGeeks.

Oceniono na 5 z 5

The specialist that I connected with…

The specialist that I connected with was knowledgeable and direct to the point and helped me resolve my issue very quickly

14 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi David! Glad to hear you were connected with someone who knew exactly what to do. Getting straight answers and fast resolution is how support should work. Thanks for taking the time to share your experience and for choosing GreenGeeks.

Oceniono na 5 z 5

An ethical and high-quality service that can't be beat.

I have been with GreenGeeks for over 5 years with reseller hosting. They never fail to find a way to help me if needed. They are fair and ethical in all their dealings. Of course, they also provide a top-notch service from a technical standpoint. I truly can not recommend this business highly enough.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Caroline! Five years on reseller hosting says a lot. We’re glad the team has consistently been there when you’ve needed support. Thanks for the trust and the strong recommendation.

Oceniono na 5 z 5

I’m not a tech person by any stretch of…

I’m not a tech person by any stretch of the imagination. So when there is a challenge I use the chat function and I speak to A REAL HUMAN - who not only understands what help I need but also helps me solve the issue - or solves it for me! This feels empowering and they make it so easy - thank you!

19 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Emerald! That’s exactly how it should feel. Being able to reach a real person who understands the problem and takes care of it makes all the difference, especially when tech isn’t your thing. Glad the chat support made things easy and empowering for you. Thanks for choosing GreenGeeks.

Oceniono na 5 z 5

Easy to resolve my issue

12 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Pamela! Glad to hear everything was sorted out without hassle. That’s exactly how support should work—quick, clear, and effective. Thanks for choosing GreenGeeks!

Oceniono na 5 z 5

I recently had the pleasure of using…

I recently had the pleasure of using Green Geeks, and I couldn’t be happier with the experience. The service was top-notch, and the team responded incredibly quickly to all my inquiries. The quality of their work truly stands out, and I felt valued as a customer from start to finish. I highly recommend Green Geeks and look forward to working with them again!

11 listopada 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Samer! Thanks for taking the time to share this. We appreciate the recommendation and look forward to supporting you again as your project grows.

Oceniono na 5 z 5

Green Geeks support is always there…

Green Geeks support is always there when I need it. Even when the problem is totally my fault, they help this non-tech person work through it!

5 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

That means a lot to hear Krista. Helping things make sense, even when they get tricky, is exactly what the team is there for. Thanks for trusting GreenGeeks to have your back when you need it.

Oceniono na 5 z 5

Excellent and genuite customer service

They have excellent customer service, a well organized and intelligently designed website/control panel, and great sustainability oriented practices. Unlike other providers, there is a sense this company has a soul. Their on-boarding assistance process is the best I've seen. This is a great service for those using frameworks such as WordPress. I was looking for more a of a drag-and-drop web development tool to avoid heavy coding. While GG does have one option for that, it was not a good fit for me. For WordPress or custom built websites, GG is an excellent choice worth considering.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for taking the time to share this, it really means a lot.

I’m glad the support experience, control panel, and onboarding stood out for you, that’s exactly where we put a lot of care and intention. Our goal is to make things feel approachable and well thought out, not just functional.

Thanks for your trust and for choosing GreenGeeks!

Oceniono na 5 z 5

Website issues solved quickly

I was having trouble with my website - Wordpress plugins, updates & login issues. The support answered quickly and helped me sort it out. The support at Green Geeks is usually very prompt and effective.

8 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi JK! We're glad the team was able to step in quickly and help resolve the plugin, update, and login issues. WordPress problems can pile up fast, so having prompt and effective support makes all the difference.

Thanks for your trust and the continued confidence in GreenGeeks.

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