They do indeed plant trees, dont think it's greenwashing. Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert. I forgot to do a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
5 stars because every time I've reached out, I've gotten a response within minutes. Big companies like this, I expect to be interacting with a ticket system, or on hold for 3 hours. No, I get a pe... Zobacz więcej
Reakcja na opinię
Service at GreenGeeks is always top-notch. I've been hosted with them for more than 10 years, and it's never wavered. Their human support chat is knowledgable and patient, even with the most inane que... Zobacz więcej
Reakcja na opinię
Greengeeks has hosted our website for many years, I had some questions on how things work, and used their online chat function. They were not only able to steer me in the right direction but also lin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform. Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.
Dane kontaktowe
1401 Pennsylvania Ave, Suite 105, 19806, Wilmington, Stany Zjednoczone
- 1-877-326-7483
- support@greengeeks.com
- greengeeks.com
4,7
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Better than 99% of hosting-domain packages
They do indeed plant trees, dont think it's greenwashing.
Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert.
I forgot to do a cronjob (backup) and site had a critical error, plus locked myself out of the c-panel. All sorted by support in 10 minutes - idiotproof 🤣
Very good UX throughout, including documentation.
Bonus: free webinars.
7 maja 2026
Opinia niezależna
They answerd my questions thoroughly.
5 maja 2026
Opinia niezależna
Unethical
After following up regarding a significant renewal price increase auto charged on my credit card, GreenGeeks dropped my site without cause or notification. After I followed up, their Billing department said my site was "perfectly fine." GreenGeeks had restored my website after I filed a ticket about my site being taken down - though payment had been made. Not acknowledging the site was taken down is unethical. I have asked for a credit for the time the site was down.
4 maja 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks for sharing this. This is absolutely something we want to look into and make right. We've sent you a message through Trustpilot to gather your account details so we can pull up exactly what happened and address this properly. Please check your inbox and respond when you can so we can get moving on this right away.
Fastest service
3 maja 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Brandon! Speed matters, and we don't take that lightly. Thanks for noticing and for taking the time to share your review. We'll keep delivering!
Green Geeks teams and company are awesome!
Green Geeks teams and company are awesome. Highly recommend.
5 maja 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Erick! That means a lot! We have an incredible team that really cares about what they do, and hearing that it shows makes it all worth it. Thanks for recommending us, we won't let you down!
always reach a person
5 stars because every time I've reached out, I've gotten a response within minutes. Big companies like this, I expect to be interacting with a ticket system, or on hold for 3 hours. No, I get a person in -- literally -- instants. Every single time.
I kind of want to dock a star for inadequate warning (48 hours) when our credit card didn't process, and they had to take the site down until we could update the card. But when I griped, they got right back to me, and of course my site was back up in seconds. So
5 maja 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks Adam! That's fair feedback and we appreciate you saying it directly. What matters is your site was back up fast and our team was there when you needed them. If anything ever comes up, we're always just minutes away.
Easy Peasy
It was easy to chat with staff, who quickly helped me resolve my issue.
Thanks!
27 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Esquimalt Neighbourhood House. Getting quick, helpful support shouldn't feel like a big deal, but we know it makes all the difference when something's off. Glad the team got you sorted fast. Thanks for taking a moment to share this!
Responsive, Clear, and Professional Support
I regularly work with various companies’ support teams via online chat, and my recent experience with GreenGeeks stood out.
Their support staff quickly and clearly walked me through the steps needed to resolve my issue, all while remaining polite and patient throughout the process.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks for sharing this, it really captures the kind of experience we aim to deliver. Clear guidance, quick responses, and a patient approach can make all the difference, especially when you’re trying to get something resolved efficiently. Thanks for choosing GreenGeeks!
GreenGeeks has consistently provided…
GreenGeeks has consistently provided great customer service via chat. Very happy!
10 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Seashell, thank you for the kind words! I’m glad our chat team has been consistently helpful whenever you’ve needed us. We appreciate your support and are happy to have you with GreenGeeks.
Refunded
I forgot to cancel the year long subscription before it renewed and they were able to work with me to refund me.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Ryan! Life gets busy and renewals sneak up on all of us! Really glad our team was able to sort that out for you. That's exactly the kind of experience we want every customer to have. If you ever need anything down the road, we're here. 🙂
I DO LIKE HAVING GREEN~GEEK'S AROUND…
I DO LIKE HAVING GREEN~GEEK'S AROUND FOR EXPRESSING MYSELF AND THE EASE OF MANAGING A WORDPRESS BLOG.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks! We are glad managing your WordPress blog has been simple and smooth on your end. Appreciate you being with us!
Greengeeks has hosted our website for…
Greengeeks has hosted our website for many years, I had some questions on how things work, and used their online chat function. They were not only able to steer me in the right direction but also links to some history on why the changes were made. Great customer service and super FAST!
8 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi! Thanks for being with us over the years, that kind of long-term trust means a lot. We try to make sure support isn’t just fast, but actually helpful so you can understand what’s happening and why.
Appreciate you taking the time to share this.
Great infrastructure but overall superb…
Great infrastructure but overall superb support 24/7.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Marco Antonio! Appreciate you calling that out. Having solid infrastructure matters, but it only really works when there’s a team behind it, ready to help at any time.
Glad you’ve been able to rely on both. Thanks for being with GreenGeeks!
I highly recommend using GreenGeeks
I highly recommend using GreenGeeks. Our experience over the years has been green and the customer service is very responsive and quick to resolve any issues you may be having.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Nathaniel! Thanks for sticking with us over the years and for the recommendation. It’s great to hear the platform and support team have been consistent and quick when you’ve needed help. Thanks for your feedback and for choosing GreenGeeks!
Unbelievable web hosting service best…
Unbelievable web hosting service best thing or choice I ever made. Thanks again greengeeks
16 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks Travis! That’s awesome to hear, really appreciate you choosing and staying with us!
Excellent customer service, can always count on them!
Any time I have an issue, they are always on top of it. No matter the issue, they get it solved quickly. I wish all companies had customer service like they do. My websites were all down, I opened up the chat in on my dashboard, told the person my issue, they said the tech people were looking into it, and by the time I was about to ask how it was going, my websites were already working again. Love them!
12 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Rachel! This is exactly the kind of experience we aim to deliver, especially when something critical like downtime comes up. Appreciate you trusting us with your websites, and thanks for sharing this.
Reliable hosting with fast support
Been using GreenGeeks a few months—sites run smooth, load fast, and chat support fixed my issue right away. Their green energy thing is cool too. Happy with it.
13 marca 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Thanks a lot Muhhammad for your review! We are always here to help!
I have different services through green…
I have different services through green geeks and I realized I also have different due dates. I spoke with someone on the chat and they were able to escalate my request and it got resolved in just a couple of days. Not only I am happy being a client knowing I'll be taken care of but also I am doing my part bringing business to someone who is conscious about the carbon footprint that's the reason I'm here. I will definitely continue referring people to Greek geeks and even more so knowing they have excellent customer service that makes everything so easy
6 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Ivette! It’s great to hear you were able to get those different renewal dates aligned smoothly. That’s exactly the kind of situation where our team should step in and make things easier, not more complicated. If you ever want us to proactively review your services again and keep everything aligned, just let us know.
Chat question led to quick resolution…
Chat question led to quick resolution on a navigation issue.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Mike! Nice to hear a quick chat cleared things up. Navigation issues can be frustrating in the moment, so getting real-time help makes all the difference.
If anything else feels off or hard to find, just reach out and we’ll walk you through it.
Service at GreenGeeks is always…
Service at GreenGeeks is always top-notch. I've been hosted with them for more than 10 years, and it's never wavered. Their human support chat is knowledgable and patient, even with the most inane questions. They offer a great extra brain for those technical things you think you know but aren't quite certain about. And sometimes they are even entertaining!
8 kwietnia 2026
Opinia niezależna
Odpowiedź od GreenGeeks Web Hosting
Hi Kera! 10+ years with us is something we don’t take lightly, really appreciate you sticking around that long.
Glad the team continues to be patient, knowledgeable, and able to step in when things get a bit technical or uncertain. That extra layer of guidance is exactly what we aim to provide.
And if we can make it a bit entertaining along the way, even better :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.