GreenGeeks Web Hosting Recenzje 1609

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They do indeed plant trees, dont think it's greenwashing. Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert. I forgot to do a... Zobacz więcej

Oceniono na 5 z 5

5 stars because every time I've reached out, I've gotten a response within minutes. Big companies like this, I expect to be interacting with a ticket system, or on hold for 3 hours. No, I get a pe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Service at GreenGeeks is always top-notch. I've been hosted with them for more than 10 years, and it's never wavered. Their human support chat is knowledgable and patient, even with the most inane que... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Greengeeks has hosted our website for many years, I had some questions on how things work, and used their online chat function. They were not only able to steer me in the right direction but also lin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hosting internetowy
  2. Usługi dla biznesu

Napisane przez firmę

GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform. Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

on the ball

GreenGeeks provides fantastic hosting.
The performance has been totally satisfactory and the web-based control panel is easy to use. Tech support has been great to work with. They are there in a jiffy and provide comprehensive and helpful answers. I have been impressed with their knowledge and guidance. I transitioned from BlueHost and these folks are really on the ball.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for sharing this. It’s great to hear the performance and control panel have been doing exactly what you need, and that our support team has been quick, clear, and genuinely helpful when you reached out. Thank you for choosing GreenGeeks and trusting us with your site!

Oceniono na 1 z 5

100% deceptive practices

100% deceptive practices. They have been billing me $500 every year even after cancelling all services. Every year I contact their support who says do this one thing and then your services are canceled. This is a total scam. I canceled all services in 2023, but they billed me in 2024. Then I chat with their support who said there is "reseller subscription" that is being charged. I canceled that and now I have another invoice come in.

1 lutego 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Sameer, We are sorry for the frustration this situation has caused. Being billed after you believe everything was canceled is understandably upsetting, and it’s not the experience we want anyone to have.

Some services, such as reseller subscriptions, are billed separately and require their own cancellation. That said, if you were told all services were canceled and charges continued, that’s something we take seriously and we want to review carefully and correct if there was a mistake on our side.

We’ve sent you a private message here on Trustpilot to gather your account details so our billing team can review the full history and make any corrections if needed.

Thanks,
-------------------------------------------------------------------
Update: Update: Thanks, Sameer, for sharing your contact details so we could review your account properly.
After checking internally, we found that only one add-on service had been canceled, while other active services on the account remained in place. Because those services were still active, the annual invoice was generated.
We understand how this can be confusing and frustrating. Your case has now been escalated internally so we can fully review the remaining services and make sure everything is handled correctly moving forward.

Oceniono na 1 z 5

The anti-sales sales person!

I compared the cost of registering a domain with Green Geeks VS other options out there (mentioned NameCheap, another company I use).
I wanted to keep everything under one roof. Since Green Geeks has been so good over the many years I've had hosting with them I wanted to have everything there. Hosting, Email, Domains, Privacy, Security, Backups, Files, Databases, WordPress, whatever else I can.
The "sales person" if you can call them that just got back to my inquiry saying "Nope" the price can't be discounted, the privacy add-on (WHOIS privacy) couldn't be free (like it is with NameCheap) and that there was no one I could talk to. No special promotions team, or manager or senior sales person. Nope.
Just one message back. Essentially, "Go F myself".
If you can, feel free to go back and look at our exchange. I gave that interaction 1 star as well.
The Green Geeks support team, over many years and many interactions, has been 5 star.
But this anti-sales sales person just made me so shocked and disgusted with their stone walling that I'm looking to transfer everything under one roof, but a different company's roof. Probably NameCheap.
Terrible salesmanship (a flaw in hiring, training, supervision? I don't know) has led to a multi-year customer moving to abandon everything instead of adding to their services.

3 stycznia 2026
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for sharing this, Richard. I understand why that interaction felt abrupt, especially given your long history with us and your intention to keep everything under one roof.

You’re correct that our domain pricing and add-ons are fixed and don’t have discounts or promotional flexibility. Also, discounts aren't always available for our services; this is to maintain our level of service for all clients. What can and should be better is how clearly that’s communicated, providing more context, or making helpful recommendations, particularly to long-time customers asking a fair question.

I appreciate you calling out the difference between that exchange and the consistently strong support you’ve received over the years. Your feedback helps us reinforce that even when the answer is “no,” the experience should never feel abrupt or lacking in context.

Thanks!

Oceniono na 3 z 5

Pay attention to the 1 star reviews. See UPDATE

Pay attention to the 1 star reviews! I was a huge fan of GreenGeeks because they seemed to be all about taking care of their customers and the environment (and as an environmentally active human this was important)...until you want to stop service or cancel your account. That's when the good in GreenGeeks turns bad. I followed GreenGeeks cancellation page instructions on copying anything you want to retain before canceling your account, and knowing I had until a certain date before it renewed made sure to get it all copied in time. The day before the payment was due GreenGeeks charged me, so I was quick to get on with a customer service rep to show I was charged a day early, and they walked me through disabling the auto renew and asking for a refund since I was charged a day early. I received confirmation of the request to cancel the hosting and ID protection and was told to wait for the refund email before continuing on the delete the account. 2 days later after the charge was not refunded and I inquired using the ticket conversation page as to why they told me I didn't request to cancel hosting...even though I have a screen shot of the customer service rep saying 'hosting' in his response. Unbelievable. Then these people kept telling me I had to go disable the auto renew even though I shared with them I had already done that and had proof from both the customer service rep and emails. They continued to insist I had to disable the account and said that GreenGeeks charges the day before the due date which was never mentioned by the original customer service rep. Before following the new customer service guy's instructions, I first checked my website, it was gone. So if I didn't already cancel the account, why is it gone? I went ahead and followed their links and instructions and once again disabled the auto renewal and received the EXACT same message as I got the first time that I had submitted a cancellation request, the day before the payment due date. This company may be great while you're paying them, but the moment you want to cancel and get a refund for being charged before the due date, they are awful. UPDATE: After several days of taking the time to stay on top of the issue and many back and forth messages talking to several different people, Greek Geeks did finally refund the annual fee minus what they said was the monthly charge. Because of this I have update to 3 stars.

21 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Elliot, thanks for sharing this. And sorry for the confusion and frustration around the cancellation and billing process; that’s not the experience we want anyone to have.

We’re reaching out to you directly through Trustpilot to identify your account and review your case so we can address this properly.

We review every negative review carefully and make a point to reach out personally whenever possible to correct any human mistakes along the way. Our priority is to ensure a smooth experience from start to finish, including the cancellation process.

Thanks!

Oceniono na 5 z 5

A great and reliable team.

I used Green Geeks for several years to host my clients web sites. I recently decided to scale back to prepare for retirement after 30 years doing web sites.

They were very affordable. Had great customer service.

I highly recommend them.

22 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks for trusting us with your clients’ sites over the years. It means a lot that affordability and support consistently delivered what you needed, especially across such a long career. Wishing you the best as you scale back and enjoy what’s next. And thank you for the recommendation! It truly carries weight coming from someone with your experience.

Oceniono na 5 z 5

hosting transferring can't be any easier

I honestly did not expect switching hosting to be this easy and stress‑free. The migration went perfectly, and the LiteSpeed Cache widget blew me away — once enabled, the site loads so fast. Transferring to GreenGeeks was absolutely the right move.

19 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi John! Glad the move felt smooth from start to finish. Our team puts a lot of care into migrations, so hearing it was stress-free is exactly what we aim for. Thanks for trusting GreenGeeks with the switch, and for sharing your experience.

Oceniono na 5 z 5

Smooth migration, clear docs, and genuinely helpful support

I moved to GreenGeeks after several years on a more expensive hosting provider, and the transition was refreshingly straightforward. The dashboard and cPanel setup made it easy to add multiple domains and get a new site live without friction. Their documentation around domains, email, and DNS was clear enough that I solved most issues on my own, and when I did reach out, support responded quickly and helped me unblock things without back-and-forth.

Performance and uptime have been solid for my small set of sites—no hiccups or slowdowns so far. I also genuinely like the sustainability focus; it’s a nice bonus knowing the hosting aligns with greener practices. Overall, it’s been a smooth upgrade from an older shared/reseller setup, with modern tools, fair pricing, and support that actually helps when you need it.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi! Thanks for sharing this. It’s great to hear the migration felt smooth and that the dashboard, cPanel, and documentation helped you get everything set up without friction. That balance, being able to self-serve confidently, while still getting fast, is exactly what we aim for.

Thanks for you choosing GreenGeeks and trusting us with your sites.

Oceniono na 5 z 5

Tech support is quick and competent

Tech support is quick and competent. The person who helped me was determined to get my issue resolved.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks Seth for sharing this! It’s great to hear your issue was handled properly and without delay. We’re always here if you need a hand!

Oceniono na 5 z 5

I’m happy with the service and…

I’m happy with the service and assistance

15 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Adam! Appreciate you taking a moment to share this. Glad the service and support have been working well for you. We’re here whenever you need help.

Oceniono na 5 z 5

GreenGeeks is always promptly -- and…

GreenGeeks is always promptly -- and respectfully --supportive. I could not ask for a better host service provider.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Barbara! Thanks for the kind words. Providing fast, respectful support is a core part of how we work, so it’s great to hear that’s been your experience. We appreciate you choosing GreenGeeks.

Oceniono na 5 z 5

MY NEW WEB HOSTING! I LOVE IT

The Greatest that I like from GreenGeeks Web Hosting is they are there to help the costumers... You are getting a response ASAP with GreenGeeks! I feel this company is a COSTUMERS COMPANY, THE PRICE IS GREAT & THEIR RESPONSE IS QUICKLY, YOU CAN CONTACT THE GREENGEEKS (BY THE WAY I LOVE THE NAME)BY PHONE, BY E-MAIL & CHAT I LOVE THIS YOU HAVE 3 CHOISE... I did have another hosting company before if I needed to contact them you needed to go to a long process BY THE TIME THEY SENT ME A PHONE # I WAS GETTING WHITE HAIR :-) AS NOW I LOVE GREENGEEKS WEB HOSTING! WISHING YOU ALL & HAPPY, HEALTHY HOLIDAY PROSPEROUS NEW YEAR 2026!!! THANK YOU! 
FONDLY FRANCESCA

14 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Thanks so much, Francesca! This made our day. Being easy to reach and quick to help is exactly the point, whether it’s phone, email, or chat. Hosting shouldn’t feel like a maze, and we’re glad the experience has been smooth (and stress-free 😄). Wishing you a happy, healthy, and successful 2026 as well!

Oceniono na 5 z 5

Absolutely Incredible Experience

I am blown away by the customer support from GreenGeeks. As an old fart new to hosting and website building, and WordPress, I have reached out several times in the first few days after signing up. I even had to have someone help me get signed up and registered. Every single time I had any issues, I got an immediate response from a friendly and patient individual with the right information to help me. I can't imagine there's another company out there with this level of customer service. I highly recommend GreenGeeks for your hosting services.

9 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Bill! Thanks for sharing this! It really means a lot. Getting started with hosting and WordPress can feel overwhelming, especially in the first few days, so it’s great to hear our team was there quickly, patiently, and with clear guidance every step of the way. That early support is exactly what we aim to deliver. Appreciate the recommendation, and thanks for choosing GreenGeeks.

Oceniono na 4 z 5

Thoughtful, risk-aware choice for early-stage projects

I chose GreenGeeks for a new content site project where my priorities were risk minimization, cost control, and technical sufficiency, rather than over-engineering from the outset.

So far, the experience has been solid.

What I like:

- Clear onboarding and well-structured emails
- cPanel access is straightforward and familiar
- Hosting feels more than sufficient for a Year 1–2 content site
- Pricing makes sense if you’re building a serious project, but want to stay economical
- The “eco” positioning is a nice bonus, though not my main decision factor

Overall, GreenGeeks feels like a professional, no-nonsense hosting provider for builders who know what they’re doing or are willing to follow instructions carefully. It’s not flashy, but it’s reliable, which is exactly what I wanted at this stage.

I’d recommend it for:

- Content sites
- Blogs
- Early-stage business websites

Anyone who values stability over hype.

14 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Abbas! Thanks for taking the time to share such a clear and thoughtful perspective. It’s great to hear GreenGeeks is delivering exactly what you were looking for: a stable, well-structured hosting setup that keeps costs in check without cutting corners.

We’re glad the onboarding, cPanel access, and overall performance are hitting the mark for an early-stage content project.

Appreciate the recommendation, and thanks for choosing GreenGeeks!

Oceniono na 5 z 5

They were outstanding I didn't know…

They were outstanding I didn't know what I was doing and was about to give up and cancel the subscription and they came and saved me and put everything together for me . Awesome job outstanding customer service

8 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi James! Thanks so much for sharing this. I’m really glad our team stepped in when things felt overwhelming. Getting everything set up shouldn’t feel like a battle, and it’s great to know the support you received made the difference. If you ever need a hand again, we’re right here to help. Thanks for choosing GreenGeeks!

Oceniono na 5 z 5

Outstanding customer service by real, wonderful humans

Our company hosts all websites with Greengeeks and has done so for over a decade. The service has been reliably great. We especially appreciate Greengeeks outstanding customer service. Real knowledgeable, professional people respond, no hang up with bots or fighting AI agents, but response and resolution.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Gwen! Thanks so much for sharing this. Hosting your sites with us for so many years means a lot! We take pride in having real people who can step in, understand the issue, and get things resolved without the usual roadblocks.
Thanks for your feedback and for choosing GreenGeeks!

Oceniono na 5 z 5

Quick response

Quick response, accurate information, easy and polite to converse with

30 listopada 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Andrij, thanks for taking a moment to share this. It’s great to hear that getting help felt quick, clear, and easy. That’s exactly the kind of experience we aim to deliver every time.
Thanks for your feedback and for choosing GreenGeeks!

Oceniono na 5 z 5

It’s been a week and good so far

It’s been a week, and, so far, GreenGeeks customer service has been quick to respond and very helpful!

2 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Hope! Thanks for sharing your experience so far. It’s great to hear that getting support has felt fast and genuinely helpful during your first week with us.
Thanks for your feedback and for choosing GreenGeeks!

Oceniono na 5 z 5

I’ve been using GreenGeeks for several…

I’ve been using GreenGeeks for several websites over the last few years, and I couldn’t be happier. Their hosting is fast, reliable, and easy to manage — and the fact that they run on 300% renewable energy makes me feel good about supporting them.

Every time I’ve had a question their support team responded promptly and was helpful. All in all: excellent value, solid performance, and top-notch service - I highly recommend GreenGeeks to anyone looking for dependable, eco-conscious web hosting.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od GreenGeeks Web Hosting

Hi Ryan! Thanks so much for sharing this. It’s great to hear our platform has been performing well for you over the years, and that the eco-friendly approach is something that resonates too. We appreciate the recommendation and your continued trust in GreenGeeks!

Doświadczenie Trustpilot

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