Highlights of the Glacier Express. Amazing experience helped by great Rail Journeys great admin and organization of the tour to cram in as much as possible, without being uncomfortable. So many d... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Zobacz więcej
Received a brochure through the post, full of fantastic holidays. Sent an enquiry and details sent back very quickly. Telephoned and spoke to our advisor and booked the holiday. Very helpful throughou... Zobacz więcej
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Napisane przez firmę
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Dane kontaktowe
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Zjednoczone Królestwo
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Doskonała
20 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Why Great Railway Journeys suits us
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a nice hotel with transport to and from the narrow guage railways and museums takes most of the strain away!
17 kwietnia 2026
Easy and quick to navigate
17 kwietnia 2026
Booked with confidence
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holiday with confidence , although it will be our first with GRJ , as friends have recently visited Spain and we’re impressed with all aspects of their trip.
17 kwietnia 2026
Customer Service.
First rate customer service. Dealt with my problem within the hour.
17 kwietnia 2026
Very quick and efficient from start to…
Very quick and efficient from start to finish of the booking process
16 kwietnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
It was good.
17 kwietnia 2026
Odpowiedź od Great Rail Journeys
Dear Mrs Jones,
Thank you for taking the time to leave a review.
Have a wonderful tour!
Kind regards,
Sophie
Fantastic to speak to a caring human…
Fantastic to speak to a caring human being to take my booking rather than to going on line. Alice was able to answer all my questions and having never travelled with you before I felt very comforted by this.
14 kwietnia 2026
What was agreed over the phone has not…
What was agreed over the phone has not been dealt with accurately and since then the phone call promised this morning has not happened.
17 kwietnia 2026
Odpowiedź od Great Rail Journeys
Thank you for bringing this to our attention. We’re very sorry to hear that what was agreed over the phone was not handled accurately, and that the promised follow‑up call did not take place. We understand how disappointing this must have been.
Please be assured that we take this feedback seriously and will review this internally to ensure better communication and follow‑up going forward. Our aim is to make sure this does not happen again, and we appreciate you highlighting the issue.
My recent booking was my 8th with GRJ
My recent booking was my 8th with GRJ! OK, they’re not the cheapest but organisationally they’ve been very good, accommodation has always been excellent and the tour guides helpful and friendly. And most importantly you get great rail journeys!
17 kwietnia 2026
Helpful staff
I had difficulty booking on line as date I wanted disappeared. The lady in your office was very helpful and found the date and I booked over the phone .
17 kwietnia 2026
Clarity of how to make a booking
Clarity of how to make a booking, and also of thebooking process.
Descriptions of what to expect each day of the tour.
14 kwietnia 2026
I booked my last minute holiday with…
I booked my last minute holiday with Adele who was very helpful and informative
Looking forward to my first GRJ in Switzerland
15 kwietnia 2026
Looking forward to this tour.
Good description of the holiday in the brochure. Hope the actual holiday would live upto that. Booking online was simple. As I needed to discuss something I made a phonecall. The wait wasn't too long and the lady at the other end was very polite and helpful.
6 kwietnia 2026
Jasmine was friendly and helpful
Jasmine was friendly and helpful. She answered all my questions and was very patient. We
16 kwietnia 2026
Easy to book online.
Easy to book. Good description of the holiday. Lovely photos of experiences to look forward to.
12 kwietnia 2026
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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