Gls GroupRecenzje 

This is hands down the shittiest delivery company I’ve ever dealt with. Every single time I’m expecting a package from them, something goes wrong. It’s either “lost,” delayed for no reason, or magically delivered to some random pickup point miles away from where it’s supposed to be.

Their tracking system is a complete joke — vague updates, no real information, and zero accountability. And don’t even get me started on customer service. They’ve basically hidden any way to contact them deep inside their shitty website like they’re actively trying to avoid customers. When you finally do manage to reach someone, they’re unhelpful, dismissive, and clearly don’t care.

My parcel is stuck in a consignment centre and I received no notification of where to pick it up. I filled in the contact form twice with no response

Order status changed to:"not able to hand over parcell" without even trying. Straight up lie! Nobody past our door. No registration on the doorbell. No online form option to challenge the claim. Bad service!

Acquisto online
mai recapitato!! Apro una segnalazione tramite mittente, e mi viene detto dal corriere che il pacco mi è stato consegnato personalmente mentre in realtà ero a lavoro.
Esperienza deludente, e viste le numerose recensioni negative a riguardo, ho deciso di non avere più niente a che fare con questa compagnia.

Una stella perché 0 non c’è, dovete solo vergognarvi, servizio da schifo e autisti scontrosi e maleducato, per di più, mentre scendevo le scale per prendere il pacco se ne è andato. Non mi ha dato neanche il tempo. Vergognatevi siete da cancellare dalla faccia dei corrieri. Vergognatevi.

Al vaak levering via GLS gehad en élke keer beweren ze dat ze hebben aangebeld, wat nooit zo is. Daardoor heb ik mijn pakjes altijd veel later dan origineel gemeld.

Unfortunately I can’t leave 0 stars. I can write a mastery thesis length review of issues. And it happens without a doubt, every single time I’m forced to use their service. They are a complete scam, fraudulent, and predatory. It’s astounding they remain in business. A class action lawyer would have a ball over this company. From companies to consumers, they’re costing the country probably millions in this point in damages.

E la peggiore compagnia di corriere in italia.e l'unica che non trova mai l indirizzo dei clienti .me capitato 3 volte ora basta solo se so che mi dovesse arrivare un pacco tramite GLS lo rifiuto e cambio negozio.
Questo per quanto riguarda la filiale di Fagnano Olona

Dovrei ritirare io stesso il pacco a Bressanone, ho pagato la consegna e ora devo percorrere 60 km per ritirare il pacco, l'indirizzo è esatto, solo quell'idiota non sa leggere
cosa dovrebbe significare?
sono tutti malati
Zero stella

Buongiorno vorrei fare una recensione positiva al corriere GLS ...di Ostuni ,per la sua disponibilità,precisione, e impegno ,per il suo lavoro sempre coretto e puntuale ,Abitiamo in campagna e l unico corriere che rispetta le sue consegne , arriva senza nessun problema, grazie ...

Chauffeur was op tijd. Pakket is voor afgesproken datum geleverd. En hij is heel vriendelijk. Hij verdient zeker een 10.

Le livreur ne telephone pas au client venir chercher le colis quand il arrive. Ne precise pas ou il a laisse colis. Et lorsque le colis est egare, ce n'est pas la faute de GLS.!!! Irresponsabilite totale. Il se peut que gls a pris les colis d'office. Pas de traces, pas de responsabilite. A fuir un transporteur aussi malhonnete

Pessima azienda. Soprattutto il Corriere che consegna a Suzzara.

I find the events extremely outrageous. I placed my order on 06 January 2026.

However, I received absolutely no prior notification regarding the delivery date. The only message I received arrived on the morning of the delivery day (19 January 2026) at 8:30 a.m., stating that the courier would arrive at 11:00 a.m. As no information had been provided beforehand, I was naturally at work and unable to stay at home. After speaking with the courier, we agreed that a redelivery would take place the following day, on 20 January 2026. In order to receive the parcel, I specifically took a day off from work.

I waited at home all day, only to find out—after calling customer service—that due to capacity shortages, my parcel “could not be scheduled” and delivery would only be attempted the next day, when I will once again be at work.

I find it unacceptable that a courier service expects customers to adapt from one day to the next, take time off work, or rush home during working hours simply because delivery notifications are sent only on the day of delivery. This is especially problematic in the case of a high-value, fragile, and heavy parcel, which I cannot have delivered to my workplace, cannot transport via public transport, and for which I am not willing to pay for a taxi due to the courier service’s lack of organization.

It is particularly infuriating that I was forced to take an entire day of leave for nothing, while receiving no service in return. The question quite rightly arises: am I now expected to take yet another day off, hoping that tomorrow they might actually fulfill what they already promised once? I am deeply disappointed with the quality of the service, and due to these events, I will share my negative experience on every possible platform—especially since they have ensured that I now have the time to do so.

Gls valence ne respecte pas les consignes de livraison, a fuir absolument des incompétent

Semplicemente pietosi ed incapaci
Una stella perché di meno non si può

agghiacciante, non ho mai visto una cosa del genere, nemmeno nei film dell'orrore, spedizione realizzata due volte e sempre risultata danneggiata.

Gls bedrijf niet eens een ster waard pakketje niet bezorgd en volgens hun wel gelukkig hèb ik een camera hangen en bewijs dat ze niet aan de deur geweest zijn en dan zeggen dat het bij mij bezorgd is en dan met een scan storing grappig allemaal ik zal nooit meer via hun een pakketje laten bezorgen en zal iedereen afraden om via gls pakketje te laten bezorgen dieven zijn het geef mij maar post nl

Número de envío: 1228742000
Seleccioné explícitamente un parcel shop para la entrega y GLS llevó el paquete a otro distinto, sin mi consentimiento ni comunicación previa.
El nuevo punto de recogida está más lejos de mi domicilio en Barcelona y su horario es incompatible con mi jornada laboral, lo que convierte la recogida en un problema que yo no he causado.
En ningún momento se me ofreció alternativa ni se me consultó el cambio. Es una decisión unilateral que vulnera el acuerdo de entrega y demuestra una gestión negligente del servicio.
No recomiendo GLS. Su forma de operar ignora por completo al cliente y su tiempo.

Como siempre no entregan los pedidos, justificandose en dirección errónea, como siempre es mentira, la dirección es la correcta, y así se curan en salud, una vergüenza de Empresa de Logística