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Gloworm Lights Recenzje 

696
Wynik TrustScore: 4.5 na 5

4,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It would be good to put a phone number on website . Also you could make a few lights for farming and industry as that market is probably bigger than Mountain biking

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service helping me decide on the best lights for night riding. I have been using them for a number of years, my old one still going strong. I added a new light to the collection.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great, fast and effective customer service. After not having been used for the summer months, my Gloworm X2 failed to pair with the remote control so I raised a product support case. The next day I... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The USB C connection on my battery has worn and no longer makes reliable connection. A severe weakness as everything else works perfectly and there appears no way to fix it. This was described by you... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami rowerowymi
  2. Sklep rowerowy
  3. Firma elektroniczna
  4. Producent oświetlenia
  5. Sklep sportowy (outdoor)
  6. Sklep sportowy

Napisane przez firmę

Gloworm Lights is a New Zealand brand that makes high-performance lighting systems for mountain biking, gravel, road, and adventure cycling. We design and manufacture in-house, which means we control every detail, from the CNC-machined aluminium construction and IP67 waterproofing right through to the wireless remote, safety modes, and app integration that make the whole system work together seamlessly. Our Light Systems are modular by design. You build the setup that suits your riding, your terrain, and your ambitions, then adjust it as those things change. No starting over, no compromise. We're a small team and we ride the same trails you do, which means we take support seriously and we actually know what we're talking about. From helping you choose the right setup to sorting warranty issues without the runaround, we're here for the full journey. Honest pricing, serious performance. That's how we've built the business since day one. You can shop directly at glowormlights.com and we ship internationally. Gloworm is also available through a network of distributors and retailers across New Zealand, Australia, the United States, Europe, and beyond.

We Stand Behind Our Light Systems

24-month Warranty on Light Heads and G2.x Batteries

Your Gloworm G2.1 Light Heads and G2.x Batteries are covered for 24 months against manufacturing defects and workmanship issues. G1.0 and G2.0 batteries, along with all accessories, are covered for 12 months from the date of purchase. If something goes wrong, we'll repair or replace it at no charge for parts or service. Warranty claims are made through the Gloworm retailer where you purchased your product. Not happy with your purchase? Return it within 14 days for a full refund, including return shipping.

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

696 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(696)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service!

Amazing, responsive, helpful .. fantastic service!

21 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi Natalie, we really appreciate you taking the time to leave such a positive review thanks! Great to hear you were happy with our service, and glad to hear you love the products too! Happy trails!

Oceniono na 4 z 5

Very good lights

These are the first lightest I've bought in 16 years. Things have progressed. The service from the aussie distributor was very good, and the lights work really well. The only thing I would change is the Velcro. It binds very powerfully to itself, which makes it secure, but it also makes it hard to remove if the lights are on and off frequently. It also makes it very difficult to draw the straps tight. It is a minor issue though. The lights are really very good.

9 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi Stewart, it's great to hear you're enjoying your new lights. If you're having some trouble with the velcro I'd suggest trimming it a bit shorter to reduce the chance of tangling. We are looking at improving our battery mounting options too. Cheers, Nico

Oceniono na 5 z 5

It would be good to put a phone number…

It would be good to put a phone number on website . Also you could make a few lights for farming and industry as that market is probably bigger than Mountain biking

3 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi Rob, thanks again for your purchase. It's a great setup you have now! Enjoy those trails! We'll have a chat amongst the team about your suggestions. Cheers

Oceniono na 5 z 5

Knowledgable answer given to my question

I had a question about the light I was interested in buying and they emailed back with the answer. The author of the answer was very familiar with the product and was really helpful

4 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi GJ, we really appreciate you taking the time to leave us a review. Glad to hear you were happy with our service! All the best!

Oceniono na 5 z 5

The battery and charger arrived in…

The battery and charger arrived in quick time.

9 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi Kevin, thanks for your purchase and taking the time to leave us a review. Great to hear you're happy with your purchase! Cheers, Nico

Oceniono na 5 z 5

Lights are next level

Lights are next level. The user interface is intuitive. The handlebar switch is gold

8 czerwca 2026
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Odpowiedź od Gloworm Lights

Hey Jesse, thanks so much for leaving us a great review! We're always stoked to hear feedback like this from our riders! Enjoy the rest of the season!

Oceniono na 5 z 5

Excellent Customer Service

Excellent customer service helping me decide on the best lights for night riding. I have been using them for a number of years, my old one still going strong. I added a new light to the collection. Very bright and easy to use. Love the new remote feature compared to my old light

1 czerwca 2026
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Odpowiedź od Gloworm Lights

Hi Janet, thanks so much for leaving this great review! It's awesome to hear you're stoked with the new setup. Enjoy those winter nights out on the bike!

Oceniono na 5 z 5

Great, fast and effective customer service.

Great, fast and effective customer service.
After not having been used for the summer months, my Gloworm X2 failed to pair with the remote control so I raised a product support case. The next day I received a reply from Nico saying that a new remote was being posted to me. Two days later it arrived and paired immediately.
Thanks Gloworm.

13 maja 2026
Opinia niezależna
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Odpowiedź od Gloworm Lights

Hi Mark, thanks very much for taking the time to leave us a review! It makes a real difference for our small brand! Glad to hear you're back up and running again. Enjoy the trails! Nico

Oceniono na 1 z 5

Never ever will I buy Gloworm again!!

I only put a one, because there is no zero!!

1 maja 2026
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Odpowiedź od Gloworm Lights

Hi there Paul. Really sorry to hear you feel this way! It looks like this issue dates back to 2024 when we left a few emails unreplied to? Apologies once again for this! I see you've since purchased another battery, which is why you received this review invite. I'll reach out directly to make sure this is working as expected. Kind regards, Nico

Oceniono na 5 z 5

Good support

I have used Gloworm products for a long time and still have a couple of XS G1 units floating around that refuse to die. I had moved on to the G2 series and had a few problems, the mark of a good company I think is how they sort those out and Nico helped me with a great solution that I am very happy with. Good products and great company to deal with.

11 maja 2026
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Odpowiedź od Gloworm Lights

Hey NZ Roadie! Appreciate you taking the time to leave us a review! Glad to hear you're happy with the outcome, happy riding! Nico

Oceniono na 4 z 5

Brilliant lights.

These are great lights - technically brilliant (XS, G2.1). Can set personal levels with the App. Used during a recent 20 hours Audax ride. At night I used my setting at 700 lumens (25% of max); the road was well lit even when going downhill & didn't blind oncoming cars. 4 not 5 stars because the website could have more useful pointers & info for first-timers. E.g., Is there a trick to detaching the cable join; what do the various lumens look like at night, i.e. fields of vision; resetting the link to remote button each time; using and understanding the battery settings; and if you don't have a rapid charger already, buy the Gloworm rapid-charge because otherwise it takes quite a while to recharge the big battery. Basically, help me learn what I need to know to get the most out of these brilliant lights. The single strap is okay, but I use a different 2nd strap for added assurance.
Thanks for your ingenuity; yes, would recommend and would buy again.

2 maja 2026
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Odpowiedź od Gloworm Lights

Hi Elbro, from all of us here at Gloworm, thanks for the awesome feedback! Great to hear you like the lights but also great to hear your ideas about making our site better for our customers. We'll certainly be acting on these suggestions. All the best! Nico

Oceniono na 5 z 5

Worked with the Gloworm team on an…

Worked with the Gloworm team on an issue with a cable breaking. They took care of the issue in record time. Great customer service and a great product.

4 maja 2026
Opinia niezależna
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Odpowiedź od Gloworm Lights

Hey Rick, glad to hear you got sorted quickly and stoked to hear you like the lights! Enjoy! Nico

Oceniono na 5 z 5

Great communication

Had great communication from the team, where they gave me a heads up of possible shipping delays due (it still arrived on time) and quick response for questions I had re setup

24 kwietnia 2026
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Odpowiedź od Gloworm Lights

Hi Caz, glad to hear your experience was a positive one! Happy we were able to get you up and running so quickly! Happy riding! Nico

Oceniono na 5 z 5

Resolving issues and providing offers…

Resolving issues and providing offers when warranty has expired. However took too long to respond from product support is an area for improvement.

10 grudnia 2025
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Odpowiedź od Gloworm Lights

Hi Waji, thanks very much for taking the time to leave your review, we love hearing from each and every customer. Hope the lights are going well for you and please know we're always working hard to improve our response times! Cheers, Nico

Oceniono na 3 z 5

The USB C connection on my battery has…

The USB C connection on my battery has worn and no longer makes reliable connection. A severe weakness as everything else works perfectly and there appears no way to fix it. This was described by your office and the suggestion was "buy another one".
An attitude in this day and age keeping waste to a minimum, I found distasteful

13 listopada 2025
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Odpowiedź od Gloworm Lights

Hey Brandon, thanks for leaving us a review and sorry to hear we didn't wow you on this occasion! I'm not quite sure we framed it exactly that way, but nevertheless your feedback is certainly noted. I'll drop you a line directly to see if there's anything we can do to turn things around. Cheers, Nico

Oceniono na 4 z 5

Great products

Great products, they forgot a small extra I ordered. But upon mentioning this they posted it immediately and I had it two days later. No further questions or hassle for me. So I was really happy about that.

1 kwietnia 2026
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Odpowiedź od Gloworm Lights

Hi Chris, thank you very much for taking the time to leave us a review. As a small brand, we really value this feedback from customers. Glad to hear we got everything sorted for you and you're enjoying the lights! All the best! Nico

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