It would be good to put a phone number on website . Also you could make a few lights for farming and industry as that market is probably bigger than Mountain biking
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
It would be good to put a phone number on website . Also you could make a few lights for farming and industry as that market is probably bigger than Mountain biking
Reakcja na opinię
Excellent customer service helping me decide on the best lights for night riding. I have been using them for a number of years, my old one still going strong. I added a new light to the collection.... Zobacz więcej
Reakcja na opinię
Great, fast and effective customer service. After not having been used for the summer months, my Gloworm X2 failed to pair with the remote control so I raised a product support case. The next day I... Zobacz więcej
Reakcja na opinię
The USB C connection on my battery has worn and no longer makes reliable connection. A severe weakness as everything else works perfectly and there appears no way to fix it. This was described by you... Zobacz więcej
Reakcja na opinię
Gloworm Lights is a New Zealand brand that makes high-performance lighting systems for mountain biking, gravel, road, and adventure cycling. We design and manufacture in-house, which means we control every detail, from the CNC-machined aluminium construction and IP67 waterproofing right through to the wireless remote, safety modes, and app integration that make the whole system work together seamlessly. Our Light Systems are modular by design. You build the setup that suits your riding, your terrain, and your ambitions, then adjust it as those things change. No starting over, no compromise. We're a small team and we ride the same trails you do, which means we take support seriously and we actually know what we're talking about. From helping you choose the right setup to sorting warranty issues without the runaround, we're here for the full journey. Honest pricing, serious performance. That's how we've built the business since day one. You can shop directly at glowormlights.com and we ship internationally. Gloworm is also available through a network of distributors and retailers across New Zealand, Australia, the United States, Europe, and beyond.
24-month Warranty on Light Heads and G2.x Batteries
12 Carr Road, 1042, Auckland, Nowa Zelandia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Gloworm Lights
These are the first lightest I've bought in 16 years. Things have progressed. The service from the aussie distributor was very good, and the lights work really well. The only thing I would change is the Velcro. It binds very powerfully to itself, which makes it secure, but it also makes it hard to remove if the lights are on and off frequently. It also makes it very difficult to draw the straps tight. It is a minor issue though. The lights are really very good.

Odpowiedź od Gloworm Lights
It would be good to put a phone number on website . Also you could make a few lights for farming and industry as that market is probably bigger than Mountain biking

Odpowiedź od Gloworm Lights
I had a question about the light I was interested in buying and they emailed back with the answer. The author of the answer was very familiar with the product and was really helpful

Odpowiedź od Gloworm Lights

Odpowiedź od Gloworm Lights
Lights are next level. The user interface is intuitive. The handlebar switch is gold

Odpowiedź od Gloworm Lights
Excellent customer service helping me decide on the best lights for night riding. I have been using them for a number of years, my old one still going strong. I added a new light to the collection. Very bright and easy to use. Love the new remote feature compared to my old light

Odpowiedź od Gloworm Lights

Odpowiedź od Gloworm Lights

Odpowiedź od Gloworm Lights

Odpowiedź od Gloworm Lights
Great, fast and effective customer service.
After not having been used for the summer months, my Gloworm X2 failed to pair with the remote control so I raised a product support case. The next day I received a reply from Nico saying that a new remote was being posted to me. Two days later it arrived and paired immediately.
Thanks Gloworm.

Odpowiedź od Gloworm Lights

Odpowiedź od Gloworm Lights
I have used Gloworm products for a long time and still have a couple of XS G1 units floating around that refuse to die. I had moved on to the G2 series and had a few problems, the mark of a good company I think is how they sort those out and Nico helped me with a great solution that I am very happy with. Good products and great company to deal with.

Odpowiedź od Gloworm Lights
These are great lights - technically brilliant (XS, G2.1). Can set personal levels with the App. Used during a recent 20 hours Audax ride. At night I used my setting at 700 lumens (25% of max); the road was well lit even when going downhill & didn't blind oncoming cars. 4 not 5 stars because the website could have more useful pointers & info for first-timers. E.g., Is there a trick to detaching the cable join; what do the various lumens look like at night, i.e. fields of vision; resetting the link to remote button each time; using and understanding the battery settings; and if you don't have a rapid charger already, buy the Gloworm rapid-charge because otherwise it takes quite a while to recharge the big battery. Basically, help me learn what I need to know to get the most out of these brilliant lights. The single strap is okay, but I use a different 2nd strap for added assurance.
Thanks for your ingenuity; yes, would recommend and would buy again.

Odpowiedź od Gloworm Lights
Worked with the Gloworm team on an issue with a cable breaking. They took care of the issue in record time. Great customer service and a great product.

Odpowiedź od Gloworm Lights
Had great communication from the team, where they gave me a heads up of possible shipping delays due (it still arrived on time) and quick response for questions I had re setup

Odpowiedź od Gloworm Lights
Resolving issues and providing offers when warranty has expired. However took too long to respond from product support is an area for improvement.

Odpowiedź od Gloworm Lights
The USB C connection on my battery has worn and no longer makes reliable connection. A severe weakness as everything else works perfectly and there appears no way to fix it. This was described by your office and the suggestion was "buy another one".
An attitude in this day and age keeping waste to a minimum, I found distasteful

Odpowiedź od Gloworm Lights
Great products, they forgot a small extra I ordered. But upon mentioning this they posted it immediately and I had it two days later. No further questions or hassle for me. So I was really happy about that.

Odpowiedź od Gloworm Lights
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.