Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

GiftPay is super easy to use, but more importantly, the service is incredible. Kristy is always just an email away, and her response and support are often immediate. From solving small problems to... Zobacz więcej

Oceniono na 5 z 5

I spoke with a lovely lady Rebecca Thomas, I found her really easy to speak with. Making me think I would like to work for this organisation, as I have excellent customer Service Skills, as well as... Zobacz więcej

Oceniono na 5 z 5

The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clients, partners, and colleagues a lot easier. Thanks so much to Kristy for being so helpful with getti... Zobacz więcej

Oceniono na 5 z 5

As a company we are using Giftpay for a year and half now, and we are really satisfied with almost everything. They have a really good choice of retail brands in several countries, the system is user-... Zobacz więcej


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

64 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to use. Wide shop options.

I got this gift card a few months ago after done a survey, only got to use it. Really easy to use, a lot of shop options, very practical! I used it on Amazon, the redeem is instant.

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

I activated my giftcards for Amazon and…

I activated my giftcards for Amazon and tried to purchase an item online. It came up with an error message saying that the gift cards were applied to a different account. I contacted gift pay for help but they keep saying that as i activated them they cannot help me. How was i to know they wouldnt work until i activated them to use? Very upset as i was relying on these to help for Xmas.

18 września 2025
Opinia niezależna
Oceniono na 1 z 5

Awful. Doesn’t work. No customer service.

Went to use this gift card twice, both times the gift wasn’t working.
One example was the site stating it’s not valid and the other site was stating they don’t accept gift cards despite this company advertising the said brand.
I contacted the company twice about both situations over a week ago and have had no response about either. My full gift card has gone to waste due to the error of gift pay.customer service doesn’t exist, appalling

20 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Really easy service to use

Really easy service to use. Also a good range of shops that volunteers can choose from. We also think it's great you can use one voucher in multiple stores e.g. £100 = £50 Amazon, £30 Aldi, £10 Boots

Also very good customer service. Rebecca has been so helpful and even sorted out branding for the vouchers.

27 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Gift card redemption problem solved

I had a problem redeeming a card close to the expiration date. Giftpay called me back and were really helpful and most importantly FLEXIBLE enough to solve my problem and made my day. Really good.

19 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

End user

As an end user (employee of a customer of giftpay) they are excellent! I can choose where I spend them and there's loads of choice. Theyre super easy to redeem in just a few clicks and you can split the value amongst multiple vendors.

14 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

What a wonder experience

What a wonder experience. Rebecca was extremely helpful through the whole process even though she is in Europe and me in the United States. Looking forward to using them in future projects.

8 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service!

We've been using Giftpay for some time now to deliver vouchers worldwide and their service is exceptional. A perfect example was today where an employee error meant that a giftcard was issued in the wrong currency. Despite being on annual leave, our Account Manager, Kristy responded to an email and cancelled the voucher so it could be re-issued correctly to the recipient immediately. I cannot fault them!

4 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience!

We used GiftPay for business purposes and we were very happy with the outcome. We needed a solution that could work across Europe, and GiftPay was the most fitting by far, especially thanks to the flexibility when redeeming the gift cards.
Many thanks to the GiftPay support team for assisting us along the project, and a special shout out to Rebecca for her timeliness, and for being so attentive and kind.

5 marca 2024
Opinia niezależna
Oceniono na 1 z 5

would give a zero if there's a choice

would give a zero if there's a choice. no solutions. once you redeem with any partners, what they said was it's not related to gift pay though you cannot use the gift card at all - you suck

29 lutego 2024
Opinia niezależna
Logo Giftpay

Odpowiedź od Giftpay

GiftPay.co.uk allows gift recipients the option to choose from 80+ UK gift card brands such as Amazon, Argos, Aldi and many more. This customer selected Inspire Travel, an Inspire Travel eGift can only be redeemed for hotels, flights, Inspire packages, and car hire available directly from Inspire Travel. These requirements are clearly displayed to gift recipients prior to selecting Inspire Travel. This customer was unhappy that Inspire Travel did not offer the particular route they were seeking. We encourage gift recipients to check their available options and make their selections carefully. GiftPay pre-purchases gift cards directly from the retailers, and once a gift card is selected and activated, that gift card has been paid for and cannot be re-issued to any other recipient, which is why the selection and activation cannot be reversed.

Oceniono na 5 z 5

Exceptional Customer Service

I would like to express my appreciation for the exceptional customer service provided by Rebecca Whitehurst. Her support has been invaluable to me, and I am impressed by her prompt and efficient responses to my inquiries. The smooth and effortless experience I have had with her assistance has been commendable. I look forward to continuing to avail of her services in the future.

2 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service, if you need any help there is an advisor on the phone to help right away, & the website is really user friendly & easy to use.
i would definitely recommend

15 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Service provision is beyond excellent

Service provision is beyond excellent, and the personal touch these days goes a long way. No request is ever too much. The process of sending out vouchers/cards to our teams was straightforward but the team is always on hand to support you with any difficulties or errors. Thank you Kristy Mao - exceptional service.

8 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service, great product!

Really lovely service and such a nice way to reward staff. Easy to use and the support is great - quick to respond. Selection of retailers is very good too. We use Giftpay every year and our staff love them. Special thanks to Kristy for excellent service.

6 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer service!

We received great customer service from Rebecca Whitehurst who helped us set up our account. She was prompt with her responses and helped to customize the gift cards. A smooth and easy experience - will continue to use!

20 października 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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