Getfootstr Recenzje 

173
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were so happy with our footstr insoles! My daughter has suffered through 2 seasons of basketball with heel pain from Sever's disease. We tried all sorts of things to find relief for her. After usi... Zobacz więcej

Oceniono na 5 z 5

I’am 49 years old and have had multiple back and knee surgeries. My knee was in so much pain, I thought I was headed for a knee replacement. I’ve been using the insoles for about two months now and th... Zobacz więcej

Oceniono na 1 z 5

Been over two weeks and still haven’t received the product. It ships via Bestfulfill out of China and the shipping information is horrible. No sense of when or if we’ll receive the product. I don’t re... Zobacz więcej

Oceniono na 5 z 5

Shipping was quick. Buying process easy. The best part is my kid says he’s feeeling much better in everything. He’s in dual sports, cross country and travel baseball, he has a pair in his running shoe... Zobacz więcej


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 21% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 154

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My son has flat feet and his ankle…

My son has flat feet and his ankle leans in from no arch support.
We have tried other brands that did not feel good to him and he refused to wear them.
I saw your advertisement on Facebook and loved his soft and cushiony they looked.
My son works in a restaurant on his feet for hours.
He had such a smile of surprise when he put them on with how comfortable they are and his feet don’t kill him after work anymore and we couldn’t be happier with his footstr insoles!
Thank you!

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

⭐ 1/5

⭐ 1/5 — Absolutely Disgraceful Customer Service

Stay away from this company.

I ordered shoe inserts for my 11-year-old son in US size 7–7.5. Instead, they sent me inserts that look like they are sized for a toddler. This wasn’t a small sizing issue — what I received was completely wrong.

I contacted the company expecting them to simply correct their mistake. Instead, they told me that I have to PAY for return shipping to send back the incorrect item they sent me.

Why should a customer have to pay to fix a company’s mistake?

At this point, I don’t want a replacement or anything else from this company. I requested a full refund, but they are refusing to refund me unless I pay to return the incorrectly sized product.

I will be filing a consumer complaint and disputing the charge through PayPal if they continue refusing to provide a full refund without making me pay for their mistake.

On top of all this, the inserts themselves feel cheap and low quality. After this experience, I would not recommend either the product or the company.

Stay away. There are plenty of other companies that actually stand behind their products and take responsibility when they make a mistake.

10 września 2026
Opinia niezależna
Oceniono na 1 z 5

Snail Delivery, Still Haven’t Received

Easy enough to order, reviews seem positive, but still haven’t received them after 2.5 weeks. The shipping company’s tracking system is dodgy and Shopify isn’t much help. Hope we receive them soon because I’d love for them to help my son’s pronating flat feet!

19 września 2026
Opinia niezależna
Oceniono na 1 z 5

Absolutely DO not order

Absolutely DO not order. There is no contact number and I’ve emailed 3 times over the last 3 weeks and have gotten NO response.

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Do you want to hear, “Mom, You won’t believe this!!”

Footstr insoles have been a true blessing for my son! As a competitive athlete, he was constantly complaining about his knees and heels.

The first day he wore them, the complaints stopped! Just three days later, after basketball, he said, **“My knees and feet didn’t hurt today! They always hurt, and they don’t anymore!”**

As a mom, that made my heart so happy!

10 września 2026
Opinia niezależna
Oceniono na 5 z 5

My son has been suffering from over…

My son has been suffering from over pronation for a while and he’s never been able to tolerate inserts until now. I’m so happy that he’s finally got some relief! My only regret is that I didn’t get these sooner. I will definitely be purchasing them again and I highly recommend them.

14 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great product

Great product! I got the is for myself and my daughter. She had constant foot pain and this has made a world of difference and she states that it helped her pain go away. I need to keep a stock pile of these so I can have them for when we need to change them out.

11 września 2026
Opinia niezależna
Oceniono na 1 z 5

The product was sent to the wrong (15…

The product was sent to the wrong (15 year old) address that footstr purchased. I noticed the mistake immediately and your team didn't contact me for 3 days. Conveniently after "nothing could be done". The item was shipped over WEEK later! Scam....

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

This has been great for my son

This has been great for my son. Even his physical therapist has been impressed with how is ankles are strengthening and aligning better. Flat feet can really reek havoc. The inserts have really help with the pain too. I love to see him keeping up with the other kids.

26 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

My son loves these

My son loves these. He wore them on the first day of school and told me his ankles and knees didn’t hurt. He will be adding another set to his hockey skates!!!!

8 września 2026
Opinia niezależna
Oceniono na 5 z 5

We were looking for something to ease…

We were looking for something to ease my son's heel pain. Every time he would step off the field he would be limping and the pain would last into the next morning. These inserts came and it was almost immediate how much better his feet felt. I ended up buying inserts for all five of us! They are always bundle deals and delivery is quick. Love this product and will continue to purchase.

24 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

To the Moon and Back x3

There is no reason in this day and age to be waiting over 2 weeks on a product. It only takes 3 days to get to the moon - I could have been there and back 3 times by now! Also, I did not know they were coming from China. No transparency=no trust.

6 września 2026
Opinia niezależna
Oceniono na 5 z 5

These are best insoles on the market

These are best insoles on the market. My 12 year old son has to wear football cleats and was in pain after each practice. With these insoles his pain is gone and he runs faster than ever. He asked me to buy him same insoles for next year too. Thank you Footstr!!!

5 września 2026
Opinia niezależna
Oceniono na 5 z 5

I got these for my 13 year old with…

I got these for my 13 year old with super flat feet. They are pretty comfy and very coushiony and do have surprisingly good high arch but of course the arch is a cushion and its not a super professional orthopedic insole but I think its perfect for kids since the foot is still growing and need to be a little flexible to make those feet Muscels work. Id love to order more for my other kids

26 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I placed my order August 13th and it’s…

I placed my order August 13th and it’s now September 3rd. I still haven’t received my order and tracking is no help at all nor is customer support. When I reached out to them about the issue they just sent me the tracking number (that I already have) with no answers or solutions. This company is an absolute joke!

3 września 2026
Opinia niezależna

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