Veggies were the best - especially roasted parsnips and potatoes. Cauliflower in sauce was tasty and creamy - also mashed carrots and swede. All were lovely and piping hot too. Beef was a little che... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yet again my plants (hanging baskets) arrived in pristine condition and are amazing. I always used to do my own begonia hanging baskets but due to ill health I had to resort to ordering from you. I... Zobacz więcej
Order placed on May 3rd 2026 with funds taken from my account on 4th. Claimed that order shipped on May 11th despite Yodel claiming it was yet to be despatched. Gardening Direct finally agreed to re... Zobacz więcej
Reakcja na opinię
Found this company online, read the reviews and placed our order, everything was easy to do and there was even a care plan for our trees so we could see what we needed to do and get before placing ou... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Dane kontaktowe
Zjednoczone Królestwo
- gardeningdirect.co.uk
4,2
Dobra
24 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality small but healthy…
Good quality small but healthy geraniums would recommend
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We are so glad you are happy with the quality of our geraniums and appreciate your recommendation.
Kind regards,
Gardening Direct Customer Service
12 happy fuschias
Very quick delivery. No hassle and the little plugs
of fuschias are shooting up and doing splendidly. Thank you.
27 kwietnia 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased to hear about your quick delivery and that your fuchsias are thriving! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Not Happy this time.
I've had many plants from you before, but this time the garden ready plants (begonia & sweet peas) were very poor quality. Most of sweets peas dyed, got only few begonia survived. I've grown from plug plants very successfully in the previous years. This time had some garden ready as well, to save me time, but not happy at all, hence 3*.
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate you sharing your feedback regarding the quality of your recent garden-ready plants. We are truly sorry to hear that the begonia and sweet peas did not meet your expectations, especially given your positive past experiences with our plug plants. We are taking your comments seriously as we continuously strive to improve our offerings.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're delighted you found our prices competitive and plants strong, healthy, and well-packed!
Kind regards,
Gardening Direct Customer Service
Mostly happy but.......
I was happy with the plants, when they eventually arrived. It was only when I contacted the company for an update on my order, as it was late, when I hit their radar and the plants were soon on their way. otherwise I think I would still be waiting. Plants are now looking healthy in my garden.
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're glad the plants are thriving now! We appreciate you letting us know about the delivery delay. We are reviewing our processes to ensure timely updates for all orders.
Kind regards,
Gardening Direct Customer Service
Order Plants On -Line
Convenient to browse plants and order online.
Competitive costs and quality plants with a proviso!
There is a long delivery time from despatch from the nursery to the customers door.Some plants this year suffered badly especially with the late May heatwave.
So overall a mediocre performance.
13 maja 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate you highlighting the ease of online browsing and our competitive pricing. We are concerned to hear about the delivery time and the impact on your plants, especially with the recent heatwave. We are actively reviewing our dispatch and delivery processes to improve plant condition upon arrival.
Kind regards,
Gardening Direct Customer Service
Found this company online
Found this company online, read the reviews and placed our order, everything was easy to do and there was even a care plan for our trees so we could see what we needed to do and get before placing our order. The trees arrived quickly, very good quality, well packaged and in fantastic condition. We would highly recommend this company and would use again
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased you found our online process easy and that the care plan was helpful. It's wonderful to know your trees arrived quickly, well-packaged, and in fantastic condition. We appreciate your high recommendation and look forward to serving you again!
Kind regards,
Gardening Direct Customer Service
Beautiful plants thoughtfully packed.
Plants came thoughtfully packed and moist in the pots.
I liked the fact they were dispatched when they were ready and had some flowers which was a bonus.
An email told me when and what was due to arrive which was helpful
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear your plants arrived thoughtfully packed and moist, with lovely flowers! We appreciate you noting our timely dispatch and helpful communication.
Kind regards,
Gardening Direct Customer Service
Plant received in good condition well…
Plant received in good condition well packed and in full bloom.
Very pleased .
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your plant arrived in good condition, well-packed, and in full bloom. Thank you for your kind words!
Kind regards,
Gardening Direct Customer Service
Everything satisfactory.
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Always arrive in tact and on time never…
Always arrive in tact and on time never had any problems so far look forward to purchasing more
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're so happy our deliveries consistently arrive in perfect condition and on time! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Veggies were the best
Veggies were the best - especially roasted parsnips and potatoes. Cauliflower in sauce was tasty and creamy - also mashed carrots and swede. All were lovely and piping hot too.
Beef was a little chewy and turkey was somewhat ‘tasting processed’, not tasting or having the texture poultry at all.
The young man who appeared to be running the dining room was certainly on the ball, keeping tables cleared and removing empty glasses. ‘Efficient’ without being ‘intrusive’.
31 maja 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased you enjoyed our vegetables, especially the roasted parsnips and potatoes, and found the cauliflower, carrots, and swede tasty and hot. We are concerned about your feedback regarding the beef and turkey and will address this with our kitchen team. We appreciate your kind words about our efficient staff.
Kind regards,
Gardening Direct Customer Service
I placed a wrong order
I placed a wrong order, tried to rectify it. All i got when i E Mailed them "sorry we are very busy, it can take up to 3 days to reply".i contacted them repeatedly, i think this was a delay tactic on their side! I read their replies from previous customers, many of which
Were not complimentary! This MISTAKE COST ME £15, I AM DISABLED,ON MY OWN & THIS COMPANY COULDNT CARE LESS! I THINK THEY ARE A DISGRACE, MAKING MONEY ON DEFENCELESS PEOPLE!!
8 maja 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about the difficulty you experienced with your order and the frustration caused by our response time. We understand your concern regarding the cost incurred and the impact this has had. We are reviewing our communication process to ensure a more timely and supportive experience for all our customers.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We appreciate your positive feedback! We are so pleased with our great service, delivery, and packaging.
Kind regards,
Gardening Direct Customer Service
great plants in very good condition…
great plants in very good condition loss of one star was the result of slow postage
18 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're glad you enjoyed the plants! We appreciate your feedback regarding the postage speed. We are always working to improve.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so glad you enjoyed your experience with us. Thank you for your kind words!
Kind regards,
Gardening Direct Customer Service
Failure to deliver
Order placed on May 3rd 2026 with funds taken from my account on 4th.
Claimed that order shipped on May 11th despite Yodel claiming it was yet to be despatched. Gardening Direct finally agreed to replace with new order on May 26th, order OR15740610.
Still no despatch date received and little faith that I will take delivery of my £80 + order
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate you sharing your experience. We are concerned to hear about the delays and lack of updates regarding your order, OR15740610. We are actively looking into this matter to understand what went wrong and ensure a resolution.
Kind regards,
Gardening Direct Customer Service
Very pleased with my busy lizzies
Very pleased with my busy lizzies. They were very good quality plants. Thank you
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're delighted to hear you're pleased with the quality of your busy lizzies. Thank you for your kind feedback.
Kind regards,
Gardening Direct Customer Service
Delivery was excellent but geraniums…
Delivery was excellent but geraniums were much smaller than expected.
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate your feedback regarding the geraniums' size. We are reviewing our product descriptions.
Kind regards,
Gardening Direct Customer Service
The goods weren’t delivered and kept…
The goods weren’t delivered and kept showing in transit for 2 months!
11 maja 2026
Odpowiedź od Gardening Direct
Hello,
We are sorry your goods never arrived. We are looking into this delivery issue.
Kind regards,
Gardening Direct Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.