The fuchsia baskets arrived quickly but one of the plants was clearly dead with others very limp despite the compost appearing moist. We fed and watered in the hope they would revive. We complained im... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have now had a few purchases from Gardening Direct and an thrilled with them. The plants are securely packed and delivery is made within the time frame stipulated. I am delighted with my hanging ba... Zobacz więcej
Reakcja na opinię
The plants arrived in good condition, having been well packaged. The Delivery took a bit longer than expected so the plants were a bit droopy but picked up after a watering and keeping them out of the... Zobacz więcej
Reakcja na opinię
Ordered Pre-Planted 'Tumbling Tom' Mix Tomato Hanging Baskets. These come in a 2 x pack and I am so pleased with how well they were packed for carriage, they arrived looking healthy and very establish... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Dane kontaktowe
Zjednoczone Królestwo
- gardeningdirect.co.uk
4,2
Dobra
25 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good Service
Plug plants arrived in good condition even though there was a delay with the delivery.
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so happy to hear that your plug plants arrived in good condition, despite the delivery delay. We appreciate your understanding and positive feedback!
Kind regards,
Gardening Direct Customer Service
Great online gardening service.
The ordering process was easy and straightforward. Emails notifying me about the delivery process were all helpful, and when the plant arrived it was in great condition (despite it being in one of the recent heatwaves)! It was planted out in the cool of the evening, plenty of watering and it thrives! A great addition to the garden & thanks for your service. I’d definitely recommend Gardening Direct.
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your ordering process was easy and that our delivery notifications were helpful. It's wonderful to know your plant arrived in great condition despite the heatwave and is now thriving in your garden! We truly appreciate your kind words and recommendation.
Kind regards,
Gardening Direct Customer Service
In extreme hot weather I feared the…
In extreme hot weather I feared the plants would arrive in a sorry condition. Pleased to note how fresh they were.
25 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so happy to hear that your plants arrived in such fresh condition, especially given your concerns about the hot weather. Thank you for sharing your positive feedback!
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so glad you found our pricing satisfactory and our website easy to navigate. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
I got in contact with the seller…
I got in contact with the seller stating that I had quite a few leaves with rust fungus when it arrived and wanted to know if it will affect the rest of the plant send 2 messages and it only stated they will get in touch but they didn't
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about the rust fungus on your plant and the lack of follow-up regarding your concerns. We understand your frustration when you didn't receive a response after reaching out. We are actively reviewing our communication process to ensure all inquiries are addressed promptly and thoroughly. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We are so pleased you had such a positive experience with our company, plants, and accessories! Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Damaged items and no reply to my email
25 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry your items arrived damaged.
We can see someone replied to your email earlier this week. Please could you check?
Kind regards,
Gardening Direct Customer Service
Again a quality purchase of plants …
Again a quality purchase of plants well packaged and secure posting. ...first rate trader... Buy with confidence!👍
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear about your quality purchase and that your plants were well-packaged and securely posted. Thank you for your confidence in us!
Kind regards,
Gardening Direct Customer Service
Delivered packaged securely
Delivered packaged securely, good quality plants and value for money. Would strongly recommend
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your plants arrived securely packaged, were of good quality, and offered great value. Thank you for your strong recommendation!
Kind regards,
Gardening Direct Customer Service
I was surprised how long form order to…
I was surprised how long form order to delivery would take. On arrival the plants were of substantial size but unfortunately there was damage to a few due to the transportation process. They were somewhat expensive. Those that have bloomed have been of good stock.
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're glad to hear that the plants that have bloomed are of good quality. We sincerely apologize for the longer-than-expected delivery time and the damage some plants sustained during transit. We are always working to improve our packaging and delivery process.
Kind regards,
Gardening Direct Customer Service
New style/colour 30L tubs
New style/colour 30L tubs, great price, prompt delivery and first c lass condition, whats not to like.
24 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so glad to hear you're pleased with the new style and color of our 30L tubs, and that our delivery was prompt! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback. We are so pleased to hear that you are happy with the plants you received.
Kind regards,
Gardening Direct Customer Service
Very direct and straight forward
Very direct and straight forward, efficient and tidy delivery impressed with the company
23 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your delivery was efficient and tidy. Thank you for being impressed with our company and for your positive feedback!
Kind regards,
Gardening Direct Customer Service
the condition of the plants was really…
the condition of the plants was really good when delivered
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that the plants arrived in really good condition! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
I was very disappointed with some of…
I was very disappointed with some of the flowers I received. I wrote to make a complaint about these flowers and I didn't receive either an acknowledgement or reply.
23 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about your disappointment with the flowers you received and that your complaint went unacknowledged. We understand how frustrating this must be. We are reviewing our customer service process to ensure this doesn't happen again.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your plants were of good quality, healthy, and well-packaged! We appreciate you taking the time to share your positive experience.
Kind regards,
Gardening Direct Customer Service
Petunia plants
Nice petunia plants in good condition Delivered in a timely manner. Looking great in the garden and taken well.
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your petunia plants arrived in good condition and were delivered in a timely manner. It's wonderful to hear they are looking great and thriving in your garden! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
I've used Gardening Direct for a couple…
I've used Gardening Direct for a couple of years now, so obviously I'm happy with the things and the prices of the items I purchased from them, i'm only a novice Gardener, so often rely on recommendations and advice, which I find their customer services are always on hand to give me the advice I need.
23 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased to hear you've been happy with your purchases and prices over the past couple of years! It's wonderful to know that our customer service team has been able to provide the advice you need as a novice gardener. Thank you for your kind words!
Kind regards,
Gardening Direct Customer Service
Beautiful plants, excellent service.
Plants arrived in good condition, looking lovely. I was notified of the date they were despatched and this was followed up with the actual day of delivery and an expected time slot. They arrived within that time slot. Congratulations Gardening Direct, an excellent service.
22 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your plants arrived in such good condition and that you were happy with our delivery service. Thank you for your kind words and for choosing us!
Kind regards,
Gardening Direct Customer Service
Quality of plants received and the…
Quality of plants received and the careful packaging.
15 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear about the quality of the plants you received and the careful packaging! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.