Poor plants arrived looking rather sorry for themselves as they were fully grown and rather battered. I delayed this review to await recovery. They have all recovered and are looking happy now. Wel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant service unfortunately one plant was not so healthy and did not survive a week but would still use again and would still recommend as the weather lately has been excessively hot so presume t... Zobacz więcej
turned up squashed into a box that was too small with no space for airflow .... accept that baking in a couriers van is not Gardening Direct's problem .... emailed and received a nonsense AI response... Zobacz więcej
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I have now had a few purchases from Gardening Direct and an thrilled with them. The plants are securely packed and delivery is made within the time frame stipulated. I am delighted with my hanging ba... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Dane kontaktowe
Zjednoczone Królestwo
- gardeningdirect.co.uk
4,2
Dobra
25 tys. recenzji
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The plants arrived in good condition
The plants arrived in good condition, having been well packaged. The Delivery took a bit longer than expected so the plants were a bit droopy but picked up after a watering and keeping them out of the sun for a couple of days.
30 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so glad to hear your plants arrived well-packaged and have recovered nicely after a little care. We appreciate your understanding regarding the slightly extended delivery time and are pleased they are thriving now.
Kind regards,
Gardening Direct Customer Service
all plants in excellent condition
Whenever I have purchased many products from Gardening Direct and have never been disapointed. Very good service.
30 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased to hear that you have consistently been happy with your purchases and our very good service. Thank you for your kind feedback!
Kind regards,
Gardening Direct Customer Service
Response times and packaging leave a…
Response times and packaging leave a lot to be desired but issue resolved eventually
23 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate your feedback regarding our response times and packaging. We are actively working to improve these areas to ensure a better experience for all our customers.
Kind regards,
Gardening Direct Customer Service
Good company and quality plants
Good company selling good quality plants. Delivered quickly and well packaged.
30 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear you received good quality plants that were delivered quickly and well-packaged. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
WRONG PLANT
I ordered a Habiscus and received a Thornless Blackberry, which is only identifiable now that the foliage has finally come through. Sorry, but I will not recommend you to friends and colleagues as your company has truly shown itself to be sadly inept.
17 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about the incorrect plant being delivered and the frustration this has caused, especially after waiting for the foliage to appear. We understand your disappointment and regret that your experience has led to this conclusion. We are reviewing our processes to prevent such errors in the future.
Kind regards,
Gardening Direct Customer Service
Plug plants arrived safe and healthy.
Plug plants arrived safe and healthy.
Now flourishing in my garden.
Thank you
22 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your plug plants arrived safely and are now flourishing in your garden! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Lemon and Orange trees
Lemon and Orange trees
Both trees turned up boxed nicely and secure. They looked really healthy. Were easy to plant and leaves were perfect.
29 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are so pleased to hear that your lemon and orange trees arrived in excellent condition, were well-packaged, and easy to plant. We appreciate your kind words!
Kind regards,
Gardening Direct Customer Service
Good quality plants
Good quality plants. Plants well packaged so no damage. “Plant Collections” represent good value for money.
25 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear you received good quality, well-packaged plants and found our plant collections to be good value for money. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We are so happy to hear that your order was well packed and delivered on time. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Very disappointed!
I was very disappointed with my plants!
I ordered some Gerberas only two survived,!
I also ordered two packs which were advertised as colourful they were all white !
15 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're very sorry to hear about your disappointment with the plants, especially that only two Gerberas survived and the colourful packs were all white. We appreciate your feedback and will review our processes to improve plant quality and accuracy.
Kind regards,
Gardening Direct Customer Service
Big selection of plants etc easy to…
Big selection of plants etc easy to order, and plants arrived in good condition and are now growing nicely, just waiting for them flower.
22 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that you found our selection easy to order from and that your plants arrived in good condition. We hope they flower beautifully for you!
Kind regards,
Gardening Direct Customer Service
plants were good and delivered on time
26 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so glad to hear that your plants were good and delivered on time! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Useless plant put on pots 2 hours later…
Useless plant put on pots 2 hours later plants died dont buy from this company
10 lipca 2026
Opinia niezależna
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about your plants. We are committed to providing quality products and are concerned about your experience. We are reviewing our processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're pleased to hear your lilies arrived promptly and without any issues. We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Excellent choice of well presented and…
Excellent choice of well presented and economically priced plants. Always very well packaged arriving in very good condition
25 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased you found our selection of plants excellent, well-presented, and economically priced. It's wonderful to hear they arrived very well packaged and in very good condition!
Kind regards,
Gardening Direct Customer Service
Every thing
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so pleased your lovely plant arrived in good condition! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Good Service
Plug plants arrived in good condition even though there was a delay with the delivery.
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so happy to hear that your plug plants arrived in good condition, despite the delivery delay. We appreciate your understanding and positive feedback!
Kind regards,
Gardening Direct Customer Service
Great online gardening service.
The ordering process was easy and straightforward. Emails notifying me about the delivery process were all helpful, and when the plant arrived it was in great condition (despite it being in one of the recent heatwaves)! It was planted out in the cool of the evening, plenty of watering and it thrives! A great addition to the garden & thanks for your service. I’d definitely recommend Gardening Direct.
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your ordering process was easy and that our delivery notifications were helpful. It's wonderful to know your plant arrived in great condition despite the heatwave and is now thriving in your garden! We truly appreciate your kind words and recommendation.
Kind regards,
Gardening Direct Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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